Own the post-sales journey for enterprise customers, leading onboarding, adoption, success planning, renewals, and account expansion while improving retention and representing customer needs across teams.
Remote Customer Success Manager Jobs
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1,429 total jobs
291 new jobs this week
Manage enterprise customer relationships across onboarding, adoption, retention, renewals, and expansion, helping engineering teams improve workflows with cloud development and testing solutions.
Manage enterprise SaaS accounts from onboarding through renewal and expansion, driving adoption, retention, and measurable customer outcomes while partnering with engineering and commercial teams.
Customer Success Manager, Settlement & Notary
Own post-sale relationships for notarization customers, driving adoption, measurable value, renewals, and expansion while coordinating cross-functional teams and translating customer insights into product and operational improvements.
Pessoa Consultora de Customer Success | Onboarding
Conduza o onboarding de novos clientes, facilite treinamentos em grupo e acompanhe a ativação da carteira, usando dados para aprimorar a jornada e colaborando com Vendas, Suporte e Produto.
Pessoa Consultora de Customer Success | Retenção - Renovação
Conduza negociações de retenção e renovação, contorne objeções e acompanhe clientes até o fechamento, mantendo o CRM atualizado e colaborando com Vendas, Financeiro e Suporte para remover barreiras.
Manage strategic customer relationships and premium support accounts, using service data and technical expertise to improve outcomes, resolve escalations, manage risks, and guide cloud and security adoption.
Support faculty in implementing Wiley digital learning solutions, delivering training, monitoring adoption, and partnering with account teams to strengthen customer retention and identify expansion opportunities.
Manage a portfolio of approximately 100 ServiceTitan customers, building relationships, driving product adoption and business outcomes, resolving issues, and supporting retention and growth.
Own the post-sales client lifecycle from onboarding and implementation through adoption, retention, and expansion, while building scalable delivery processes and translating business goals into AI, automation, and GTM workflows.
Own the post-onboarding customer relationship by strengthening engagement, identifying churn risks, improving the customer journey, and turning client feedback and metrics into retention strategies.
Senior Group Manager, Customer Success
Lead and develop a Customer Success team, driving retention, renewals, revenue growth, and customer satisfaction while managing executive relationships, forecasting, escalations, and cross-functional priorities.
Analista de Sucesso do Cliente PL (Enablement)
Estruture e evolua programas de onboarding e capacitação para equipes de Customer, transformando gaps operacionais em playbooks, práticas de desenvolvimento e dashboards que apoiem a produtividade e a qualidade do atendimento.
Leads recruiters across client accounts, building trusted client relationships and guiding talent acquisition strategy, service delivery, team performance, and continuous improvement to meet hiring goals.
Leads recruiters across client accounts, building trusted client relationships and guiding talent acquisition strategy, service delivery, team performance, and continuous improvement to meet hiring goals.
Clinical Support Specialist - West Coast
As a Clinical Support Specialist, you'll be the primary contact for dental practices, addressing inquiries and troubleshooting issues to ensure their success with our platform.
Own customer relationships, account health, renewals, and adoption of an immersive VR instructional model in secondary math and science classrooms, partnering with district leaders and internal teams.
Own the end-to-end customer journey for a portfolio of mid-market and enterprise accounts, driving onboarding, adoption, retention, renewals, and expansion through trusted relationships and data-informed success plans.
Leads customer success and delivery strategy, enterprise retention, product adoption, and account growth while building scalable operating models and developing high-performing teams.
As a Senior Customer Success Manager, you'll manage 80-100 accounts, ensuring customer satisfaction and retention while acting as a strategic advisor to clients.
The Senior Digital Program Manager will lead the digital engagement engine for Customer Success, owning strategy, execution, and measurement of programs that enhance customer engagement.
Manage strategic customer relationships for fraud, payments, and compliance products, advising stakeholders, coordinating internal teams, and using analytics to improve customer outcomes and long-term growth.
The Pre-Sales & Customer Solutions Manager will support Polish customers and develop local partnerships while providing strategic pre-sales support and customer training across EMEA.
The Customer Success Manager will manage strategic carrier-partner relationships, ensuring successful onboarding, engagement, and platform adoption while driving growth initiatives.
