Plan and optimize workforce coverage across regions by forecasting demand, managing schedules and real-time adherence, analyzing service levels, and recommending staffing and efficiency improvements.
Ten Group jobs
Travel and lifestyle concierge services for members.
38 open roles at Ten Group
ๅคๅคใใคใชใณใฌใซใณใณใทใงใซใธใฅ ๅจๅฎ ๅคๅๅฏ่ฝ
๐ ไธ็20ๆ ็นใๅฑ้ใใใฐใญใผใใซไผๆฅญใงใใใชใใใใๆดป่บใใพใใใ๏ผ ใ Ten Group๏ผใใณใปใฐใซใผใ๏ผ ใใฏใไธ็ใฎๅฏ่ฃๅฑคๅใใซใณใณใทใงใซใธใฅใตใผใในใๆไพใใฆใใไผๆฅญใงใใ ใไธ็ใซ่ชใๆฅๆฌใฎใใใฆใชใใฎๅฟใใไฝ็พใใใฐใญใผใใซใช็ฐๅขใงๆฐใใใญใฃใชใขใ็ฏใใฆใใ ใใๆนใๅ้ใใฆใใพใใ.
Shape regional customer experience strategy across the UK and Europe, turning member insight into measurable journey improvements through governance, senior stakeholder influence, and digital transformation.
Shape regional customer experience strategy across the UK and Europe, turning member insight into measurable journey improvements through governance, senior stakeholder influence, and digital transformation.
Analyze commercial, financial, operational, and performance data, then turn findings into clear narratives and evidence-based recommendations that help stakeholders make informed business decisions.
Generate and convert new membership opportunities by building partnerships and networks across private membersโ clubs, luxury brands, influencers and HNW communities, while managing the sales pipeline through first-year renewals.
Own CRM strategy and delivery across EMEA, building personalised campaigns and automated journeys that improve customer engagement, conversion, retention, and lifetime value through data-led optimisation.
Own end-to-end CRM campaign and automation delivery, using segmentation, personalisation, testing, and performance insights to improve customer engagement, conversion, retention, and lifetime value.
Own CRM strategy and execution across campaigns and automated journeys, using segmentation, personalisation, testing, and performance insights to improve customer engagement, conversion, retention, and lifetime value.
Own CRM strategy and execution across email and other channels, building personalised campaigns and automated journeys that improve customer engagement, conversion, retention, and lifetime value.
Own and optimise data-driven CRM and email marketing initiatives, building personalised lifecycle journeys in Braze and using campaign insights to improve customer engagement, retention, and loyalty.
Curate bespoke luxury travel itineraries for high-net-worth clients, build trusted member relationships, and coordinate exceptional experiences with global partners and internal teams.
Develop and manage live entertainment and lifestyle partnerships, negotiating offers and contracts, improving member experiences, and growing revenue through data-led strategies and cross-functional collaboration.
Lifestyle Management - Lifestyle & Travel Concierge Italian Speaking
Personalise member experiences by researching and arranging dining, travel, entertainment, celebrations, and lifestyle requests, managing each from start to finish with thoughtful recommendations and polished communication.
Member Services Specialist - Trilingual (English, Cantonese & Mandarin Speaking)
Handle membersโ lifestyle, travel, dining, retail and entertainment requests by researching and arranging personalised solutions, drawing on local knowledge and communicating in English, Cantonese and Mandarin.
Travel Services Specialist - Trilingual (English, Cantonese & Mandarin Speaking)
Arrange personalised leisure travel for premium members, managing complex bookings and tailor-made itineraries while delivering exceptional service in English, Cantonese and Mandarin.
Build and maintain scalable data pipelines, models, APIs, and cloud infrastructure that deliver reliable, high-quality data for analytics, reporting, and product decisions across the organisation.
Luxury Travel Consultant - Arabic & English Speaking | Riyadh
Design bespoke luxury itineraries and manage complex bookings for high-net-worth Arabic- and English-speaking clients, delivering discreet, culturally informed service and building trusted supplier relationships.
Curate bespoke luxury travel itineraries for high-net-worth clients, build trusted member relationships, and coordinate exceptional experiences while helping grow the Private Travel division.
Design end-to-end web and mobile concierge experiences, shaping premium member journeys and intuitive AI interactions while partnering with product and engineering to improve usability and define design practices.
Develop and grow global entertainment partnerships, negotiating offers and contracts, managing supplier performance, and using market and member data to increase revenue, engagement, and exceptional member experiences.
Lifestyle Concierge - English Speaker -QLD, NSW or VIC-Based
Handle membersโ travel, retail, dining, and entertainment requests by researching and arranging tailored experiences, delivering excellent service within agreed timeframes, and sharing knowledge across the team.
Own end-to-end recruitment across designated regions, delivering effective hiring campaigns, strong candidate experiences, and sustainable talent pipelines while improving recruitment processes and employer brand.
Private Travel Managers build trusted relationships with high-net-worth members and design personalized luxury journeys, turning travel requests into memorable experiences through attentive, high-touch service.
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