Intake Specialist
Float-Health👥 51 - 200 employees🏢 Hospital & Health Care
As an Intake Specialist, you’ll manage new patient referrals and coordinate timely start-of-care visits, directly impacting patient outcomes and satisfaction.
Bilingual Patient Care Coordination VA
📅 Aug 4
📍 Worldwide - Remote🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required💼 Full-Time
Patient Care CoordinationBilingual CommunicationMedical Administrative SupportHIPAA Compliance
📜 Description
- Answer inbound patient phone calls in both English and Spanish.
- Coordinate patient intake and appointment scheduling.
- Assist patients with appointment preparation and follow-up instructions.
- Coordinate laboratory orders and diagnostic testing.
- Maintain accurate patient records within practice systems.
🛠️ Requirements
- Previous healthcare or medical office experience.
- Bilingual in English and Spanish.
- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- HIPAA certification required (or willingness to obtain prior to start).
- Experience with Electronic Medical Records (EMR/EHR) systems preferred.
✨ Benefits
- Free training and upskilling
- Guide patients through the preoperative medical clearance process.
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