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Remote Customer Success Manager Jobs

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Datavant

Client Success Manager - Law Firms

🕒 3 days ago
Datavant👥 5001 - 10,000 employees🏢 Software Development🤝 B2B

Own post-sale relationships with law firm clients, driving retention, adoption, account expansion, and cross-sell opportunities while tracking portfolio health and performance with Field Sales.

Client SuccessClient Relationship ManagementAccount ExpansionClient Retention
Red Wing Shoe Company

Business Account Coordinator

🕒 3 days ago
Red Wing Shoe Company👥 1001 - 5000 employees🏢 Consumer Goods

Coordinate business account setup, onboarding, maintenance, and program changes while resolving customer concerns and helping industrial customers and retail partners find suitable products and services.

Customer ServiceAccount CoordinationAccount Setup And MaintenanceCustomer Onboarding
GitLab

Manager, Customer Success Engineering

🕒 3 days ago
GitLab👥 1001 - 5000 employees🏢 IT Services And IT Consulting🤝 B2B

Leads a distributed Customer Success Engineering team, building scalable technical enablement programs that drive GitLab adoption, customer business outcomes, retention, and expansion across the Americas.

DevsecopsSource Code ManagementCI/CDAgile Planning
Bemobi

Analista de Customer Success Sênior

🕒 3 days ago
Bemobi👥 501 - 1000 employees🏢 Computer Software

Gerencia estrategicamente uma carteira de clientes, impulsionando adoção, retenção e expansão de receita por meio de análises de resultados, coordenação de projetos e evolução de processos de Customer Success.

Customer SuccessAccount ManagementGestão De ProjetosAnálise De Indicadores
Engine

Senior OBT Success Manager

🕒 4 days ago
Engine👥 1 - 10 employees🏢 Technology

Own post-launch success for a portfolio of travel management company partners, driving account migration, agent and traveler adoption, issue resolution, and sustained booking growth through data-led partnership management.

Partner SuccessCustomer SuccessStrategic Account ManagementCorporate Travel
ServiceNow

Sr Customer Success Manager

🕒 4 days ago
ServiceNow👥 10,000+ employees🏢 Computer Software

Lead technical adoption and implementation for enterprise customers, aligning platform use with security goals, improving value realization, and coordinating customer needs across product, engineering, support, and sales teams.

Customer SuccessTechnical Account ManagementNetwork EngineeringNetwork Architecture
Tenable

Customer Success Manager

🕒 4 days ago
Tenable👥 1001 - 5000 employees🏢 Cybersecurity

Manage enterprise customer relationships and drive software sales by identifying growth opportunities, advising on IT security roadmaps, and guiding accounts through the sales cycle to meet revenue targets.

SaaS SalesSubscription SalesEnterprise Account ManagementProspecting
ServiceNow

Sr Customer Success Manager

🕒 4 days ago
ServiceNow👥 10,000+ employees🏢 Computer Software

Leads technical adoption and implementation for strategic customers, aligning Armis platform deployments with business and security goals while coordinating across customer stakeholders and internal teams to drive value.

Customer Success ManagementTechnical Account ManagementNetwork EngineeringNetwork Architecture
Tenable

Customer Success Manager

🕒 4 days ago
Tenable👥 1001 - 5000 employees🏢 Cybersecurity

Own strategic customer accounts by driving onboarding, product adoption, renewals, and expansion, while aligning customer goals with business outcomes and coordinating internal teams to resolve challenges.

Customer SuccessStrategic Account ManagementSaaS Account ManagementCustomer Onboarding
Fieldwire

SMB Construction Success Manager

🕒 4 days ago
Fieldwire👥 201 - 500 employees🏢 Construction🤝 B2B

Guide small and medium-sized construction customers through Fieldwire deployments, training, and workflow improvements, helping them resolve issues, meet business goals, and get more value from the platform.

Construction Project ManagementConstruction SoftwareCustomer SuccessSoftware Deployment
Ping Identity

Support Account Manager

🕒 4 days ago
Ping Identity👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Manage high-touch support relationships for premier enterprise accounts, coordinating customers and support engineers to resolve critical issues quickly while improving support processes and customer experience.

Enterprise SoftwareTechnical SupportAccount ManagementCustomer Relationship Management
Deep End Talent Strategies

Director of Professional Services

🕒 4 days ago
Deep End Talent Strategies👥 1 - 10 employees🏢 Human Resources

The Director of Customer Success will lead customer satisfaction and retention efforts, build strong relationships, and drive adoption of the platform while managing a small team.

Customer Success StrategyTeam LeadershipCustomer TrainingRetention Strategies
Engine

Senior Partner Growth Manager

🕒 4 days ago
Engine👥 1 - 10 employees🏢 Technology

Own and grow a portfolio of strategic channel partnerships, improving revenue share and partner performance through commercial reviews, enablement, joint go-to-market planning, and cross-functional collaboration.

Channel PartnershipsPartner GrowthStrategic Account ManagementPartner Enablement
ServiceNow

Principal Customer Success Executive

🕒 4 days ago
ServiceNow👥 10,000+ employees🏢 Computer Software

Own strategic post-sale relationships with executive stakeholders, leading complex customer transformations, driving platform adoption and value, mitigating churn risks, and supporting renewals and expansion.

Customer SuccessExecutive Stakeholder ManagementAccount ManagementConsulting
Coder

Senior Customer Success Manager

🕒 4 days ago
Coder👥 51 - 200 employees🏢 Computer Software

Own customer onboarding, adoption, health, renewals, and expansion for enterprise software accounts, partnering across Sales, Support, and Product to resolve issues and help customers achieve their goals.

Customer SuccessSaaSEnterprise Customer RelationshipsCustomer Onboarding
LaunchDarkly

Strategic Customer Success Manager

🕒 4 days ago
LaunchDarkly👥 501 - 1000 employees🏢 Computer Software

Own post-sale customer success for strategic accounts, guiding onboarding, implementation, adoption, renewals, and expansion while mitigating risk and building customer champions and executive relationships.

Customer SuccessCustomer OnboardingAccount ManagementRenewal Management
Coder

Senior Strategic Customer Success Manager

🕒 4 days ago
Coder👥 51 - 200 employees🏢 Computer Software

Own enterprise customer onboarding, technical success plans, adoption, renewals, and expansion, connecting deployment priorities to business outcomes while coordinating with Sales, Solutions, Support, Product, and Engineering.

Customer SuccessEnterprise Account ManagementCustomer OnboardingDeployment Planning

This is a high-volume contact center, and candidates are chosen to deliver an optimized customer service experience in a personalized manner.

📍 🇨🇦 Canada - Remote💰 C$45k / year💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇫🇷 French Required
Bilingual (english/french)Customer ServicePharmaceutical KnowledgeCRM Systems
Unit4

Service Delivery Manager (Swedish speaking)

🕒 4 days ago
Unit4👥 1001 - 5000 employees🏢 Computer Software

Own operational delivery and governance for a portfolio of recurring customer services, managing performance, risks, escalations and continuous improvement while supporting customer outcomes, retention and renewals.

📍 🇪🇸 Granada - Remote💼 Full-Time🎸 Senior🤝 Customer Success Manager📢 🇸🇪 Swedish Required📢 🇬🇧 English Required
Service Delivery ManagementCustomer SuccessManaged ServicesSaaS
Jobgether

Senior Customer Success Engineer

🕒 4 days ago
Jobgether👥 11 - 50 employees🏢 Staffing And Recruiting

Own the technical post-sale experience for enterprise customers by leading identity platform implementations, resolving escalations, driving adoption, and improving support processes and product reliability.

Customer Success EngineeringTechnical SupportIdentity And Access ManagementSSO
Jobgether

Senior Customer Advocacy Specialist

🕒 4 days ago
Jobgether👥 11 - 50 employees🏢 Staffing And Recruiting

Own and scale customer advocacy programs, building trusted advocate relationships and turning customer stories, references, reviews, and events into measurable business impact.

Customer AdvocacyCustomer Reference ManagementCustomer MarketingCommunity Management
Jobgether

Growth Specialist I, Preferred

🕒 4 days ago
Jobgether👥 11 - 50 employees🏢 Staffing And Recruiting

Support real estate partners and agents through onboarding, platform adoption, inquiry resolution, and proactive outreach, using performance data and established workflows to improve service and partner outcomes.

Customer SupportCustomer SuccessPartner OnboardingPlatform Adoption
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