Client Success Manager - Law Firms
Own post-sale relationships with law firm clients, driving retention, adoption, account expansion, and cross-sell opportunities while tracking portfolio health and performance with Field Sales.
1,427 total jobs
289 new jobs this week
Own post-sale relationships with law firm clients, driving retention, adoption, account expansion, and cross-sell opportunities while tracking portfolio health and performance with Field Sales.
Coordinate business account setup, onboarding, maintenance, and program changes while resolving customer concerns and helping industrial customers and retail partners find suitable products and services.
Leads a distributed Customer Success Engineering team, building scalable technical enablement programs that drive GitLab adoption, customer business outcomes, retention, and expansion across the Americas.
Gerencia estrategicamente uma carteira de clientes, impulsionando adoção, retenção e expansão de receita por meio de análises de resultados, coordenação de projetos e evolução de processos de Customer Success.
Own post-launch success for a portfolio of travel management company partners, driving account migration, agent and traveler adoption, issue resolution, and sustained booking growth through data-led partnership management.
Lead technical adoption and implementation for enterprise customers, aligning platform use with security goals, improving value realization, and coordinating customer needs across product, engineering, support, and sales teams.
Manage enterprise customer relationships and drive software sales by identifying growth opportunities, advising on IT security roadmaps, and guiding accounts through the sales cycle to meet revenue targets.
Leads technical adoption and implementation for strategic customers, aligning Armis platform deployments with business and security goals while coordinating across customer stakeholders and internal teams to drive value.
Own strategic customer accounts by driving onboarding, product adoption, renewals, and expansion, while aligning customer goals with business outcomes and coordinating internal teams to resolve challenges.
Guide small and medium-sized construction customers through Fieldwire deployments, training, and workflow improvements, helping them resolve issues, meet business goals, and get more value from the platform.
Manage high-touch support relationships for premier enterprise accounts, coordinating customers and support engineers to resolve critical issues quickly while improving support processes and customer experience.
The Director of Customer Success will lead customer satisfaction and retention efforts, build strong relationships, and drive adoption of the platform while managing a small team.
Own and grow a portfolio of strategic channel partnerships, improving revenue share and partner performance through commercial reviews, enablement, joint go-to-market planning, and cross-functional collaboration.
Manage enterprise client relationships and account strategy, resolve escalations, drive account growth, and partner across teams to improve customer outcomes, platform education, and internal workflows.
Own enterprise customer relationships and account strategy, resolve client issues, drive account growth, and partner across teams to improve Pacvue onboarding, education, and product workflows.
Own strategic post-sale relationships with executive stakeholders, leading complex customer transformations, driving platform adoption and value, mitigating churn risks, and supporting renewals and expansion.
Own customer onboarding, adoption, health, renewals, and expansion for enterprise software accounts, partnering across Sales, Support, and Product to resolve issues and help customers achieve their goals.
Own post-sale customer success for strategic accounts, guiding onboarding, implementation, adoption, renewals, and expansion while mitigating risk and building customer champions and executive relationships.
Own enterprise customer onboarding, technical success plans, adoption, renewals, and expansion, connecting deployment priorities to business outcomes while coordinating with Sales, Solutions, Support, Product, and Engineering.
This is a high-volume contact center, and candidates are chosen to deliver an optimized customer service experience in a personalized manner.
Own operational delivery and governance for a portfolio of recurring customer services, managing performance, risks, escalations and continuous improvement while supporting customer outcomes, retention and renewals.
Own the technical post-sale experience for enterprise customers by leading identity platform implementations, resolving escalations, driving adoption, and improving support processes and product reliability.
Own and scale customer advocacy programs, building trusted advocate relationships and turning customer stories, references, reviews, and events into measurable business impact.
Support real estate partners and agents through onboarding, platform adoption, inquiry resolution, and proactive outreach, using performance data and established workflows to improve service and partner outcomes.
Those that list pay offer a median of $120,000 a year. The middle half pay between $81,000 and $153,000.
| Level | Range | Middle half · median |
|---|---|---|
| Mid-level | $75K–$120K · $90K | |
| Senior | $118K–$168K · $141K | |
| Leadership | $153K–$223K · $172K |
33% of these listings post pay. From 196 listings with pay in USD, at most three per company.
11% of these listings are open worldwide and 1% to a whole region, like Europe or Latin America. The other 88% hire in specific countries:
From 1,356 listings that state where they hire.
Half stop taking applications within 30 days of being posted, and 1 in 4 within 11 days. Applying in the first week counts.
11 days
1 in 4 closed by then
30 days
Half closed by then
60 days
3 in 4 closed by then
From 759 listings that closed in the last 120 days, at most three per company.