Large Market Customer Success Manager
The Large Market Customer Success Manager drives client retention and growth by managing renewals, upselling features, and providing training to maximize product adoption.
1,177 total jobs
186 new jobs this week
The Large Market Customer Success Manager drives client retention and growth by managing renewals, upselling features, and providing training to maximize product adoption.
Own the post-sales customer journey from onboarding through adoption and renewal, providing technical guidance, mitigating churn risks, building executive relationships, and identifying account expansion opportunities.
Own a portfolio of mobile app clients, helping them grow subscription revenue through funnel analysis, paywall and pricing recommendations, product adoption, retention, and account expansion.
Manage SMB customer relationships across the Nordics, driving satisfaction, renewals, and account growth through consultative selling, product expertise, and proactive risk management.
Manage commercial customer relationships for Arctic Wolfโs CyberSOC solution, driving satisfaction, renewals, and account growth through consultative selling, service expertise, and proactive risk management.
The Weekend Customer Service Representative is responsible for monitoring shipments, communicating with customers, and resolving operational issues to ensure efficient transportation operations.
As a Senior Customer Sales Advocate, you will engage with prospective customers, guiding them through their decision-making journey to convert interest into confirmed sales.
As a Customer Success Manager, you will build strong client relationships, drive account renewals, identify growth opportunities, and ensure customer satisfaction through data-driven strategies.
As a Customer Success Engineer, you will empower users of Roboflow's computer vision platform through technical enablement programs, ensuring they gain confidence and independence in utilizing the technology.
Lead the Americas Customer Success team to enhance customer engagement, drive value, and optimize processes while managing a high volume of customers.
As a Customer Success Director, you will manage a portfolio of clients, ensuring retention and growth through strategic relationships and product expertise.
Manage the complete lifecycle for Isaac Health's strategic partners to drive growth and engagement; responsibilities include leading implementation, best-practice playbooks and boosting patient and provider adoption, and proving Isaac.
Own value realization across enterprise accounts by driving platform adoption, demonstrating ROI, managing renewal risk, and identifying expansion opportunities through data-backed customer engagement.
The Technical Customer Success Manager will own enterprise accounts, ensuring successful implementation and customer satisfaction while leveraging technical expertise to solve problems and drive growth.
Lead the onboarding process for new clients, ensuring alignment of expectations and facilitating system adoption through training and support.
Lead the customer onboarding function at Veracode, managing technical deployments and ensuring customers achieve value quickly and are set up for long-term success.
As a Customer Success Manager for Federal clients, you will support and grow customer relationships, ensuring successful onboarding, adoption, and renewal processes.
As a Bilingual Customer Service Specialist, you will manage client accounts, analyze payment histories, and provide effective solutions while working in a supportive team environment.
Leads strategic client relationships and retention by overseeing performance, guiding recovery plans for at-risk engagements, coordinating with operations and executives, and mentoring client success leaders.
As a Business Travel Consultant, you will provide exceptional travel support, manage bookings, and enhance customer satisfaction while collaborating with internal teams.
As a Customer Success Manager II, you will lead the post-sales relationship for enterprise customers, driving adoption and value realization through intelligent automation and AI.
Own the full post-sales lifecycle for Abnormal AI customers in Japan, leading technical deployments and managing ongoing relationships to ensure customer success.
Lead and develop the Solutions Consulting team to enhance customer relationships and drive revenue growth through effective technical engagement and strategic execution.
Customer Success Specialists drive the successful implementation and retention of Jacaranda's digital solutions in schools through training, relationship management, and technical support.
Those that list pay offer a median of $120,000 a year. The middle half pay between $82,000 and $153,000.
| Level | Range | Middle half ยท median |
|---|---|---|
| Mid-level | $75Kโ$120K ยท $90K | |
| Senior | $118Kโ$164K ยท $141K | |
| Leadership | $148Kโ$209K ยท $171K |
37% of these listings post pay. From 192 listings with pay in USD, at most three per company.
10% of these listings are open worldwide and 1% to a whole region, like Europe or Latin America. The other 89% hire in specific countries:
From 1,115 listings that state where they hire.
What hiring companies here ask for far more often than across all remote jobs, so it is worth putting front and center on your resume.
Share of the 537 companies hiring here that ask for each skill, and how many times as often as across all remote jobs. Soft skills like communication are left out.
Half stop taking applications within 31 days of being posted, and 1 in 4 within 11 days. Applying in the first week counts.
11 days
1 in 4 closed by then
31 days
Half closed by then
61 days
3 in 4 closed by then
From 771 listings that closed in the last 120 days, at most three per company.