73 total jobs
8 new jobs this week
Senior Technical Support Engineer specializing in SASE and Prisma Access, resolving complex enterprise networking and security issues while guiding customers and mentoring engineers.
Provides advanced technical support for vulnerability assessment and compliance software, troubleshooting complex customer environments, analyzing scans and logs, and coordinating resolutions with internal product and engineering teams.
Provides advanced technical support for QAD and Progress products, resolving complex customer issues, managing ERP installations and database administration, and creating reusable documentation and training resources.
Provides advanced technical support for QAD and Progress products, resolving escalated customer issues, managing database and ERP troubleshooting, and creating reusable documentation and training resources.
Provide expert second-line support for complex security and network issues, partnering with Engineering to resolve customer escalations, improve products, and strengthen troubleshooting practices across the support team.
As a Senior Support Engineer I, you will lead complex technical investigations, drive cross-functional initiatives, and mentor junior engineers to enhance support operations and reduce food waste in the grocery industry.
As a Senior Technical Support Engineer, you will lead customer support for technical users, diagnosing issues and enhancing AI observability for production LLM applications.
Provide technical support for Cortex XSIAM, troubleshooting complex cybersecurity issues and collaborating with developers to resolve customer problems.
The Healthcare Integration Support Engineer will provide technical assistance and support for healthcare facilities and partners, troubleshooting integration and data-exchange issues across various healthcare technologies.
Serve as the primary technical advisor for enterprise clients, leading engagements and resolving complex technical issues in a high-energy, consultative manner.
Own end-to-end technical support for an API-driven risk and payments platform, diagnosing customer issues, coordinating with engineering and third parties, and improving support tools, documentation, and processes.
As a Senior Technical Support Engineer, you will manage customer communications, resolve support tickets, and mentor junior engineers while enhancing the customer experience with Collibra's products.
As a Senior Technical Support Engineer, you will manage complex escalations, troubleshoot technical issues, and collaborate with customers and internal teams to ensure high-quality support.
As a Senior Application Support Engineer, you will lead a team in managing complex incidents, automate support processes, and enhance monitoring for a GCP-hosted payments platform.
Join Palo Alto Networks as a Senior Technical Support Engineer, where you'll drive customer success by addressing complex cybersecurity challenges and delivering tailored support.
As a Senior Technical Support Engineer, you'll tackle complex customer issues with Chainguard Images, collaborating with Engineering to enhance support and ensure customer satisfaction.
As a Designated Support Engineer at Snowflake, you will provide hands-on technical support, optimize customer experiences, and drive proactive solutions for Priority Support customers.
As an AI Support Engineer, you will troubleshoot complex technical issues for customers, enhance support systems, and drive operational excellence in a fast-paced environment.
Provide technical support for healthcare interoperability services, troubleshooting EHR, HIE, FHIR, API, and interface issues while coordinating resolutions, onboarding, and validation across technical teams.
As a Senior Support Engineer, you'll provide technical guidance and support for products like Safer and Thorn Detect, while improving tooling and workflows to enhance customer experience.
We are seeking a high-caliber Senior Technical Support Engineer specializing in SASE with a primary focus on Palo Alto Networks Prisma Access.
As a Senior Support Engineer, you will serve as the senior technical focal point for customer issues in the EMEA region, driving high-impact resolutions and mentoring team members.
The Senior Operations Support Engineer will manage complex incidents, lead root cause analysis, and coordinate troubleshooting efforts for mission-critical applications.
Own the AI support agent and customer experience systems end to end, shipping production code, reducing ticket volume, and improving support quality, reporting, and reliability.
What hiring companies here ask for far more often than across all remote jobs, so it is worth putting front and center on your resume.
Share of the 36 companies hiring here that ask for each skill, and how many times as often as across all remote jobs. Soft skills like communication are left out.
