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Remote Customer Success Manager Jobs

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Mozilla

Staff Technical Support Manager, Enterprise

🕒 28 days ago
Mozilla👥 1001 - 5000 employees🏢 Computer Software

As Staff Enterprise Support Operations Manager, you will build and lead Mozilla's first dedicated B2B support operations, ensuring high-quality technical support for organizations using Mozilla products.

📍 🇩🇪 Germany - Remote💰 €57k - €76k / year💼 Full-Time🎺 Lead🤝 Customer Success Manager📢 🇩🇪 German Required📢 🇬🇧 English Required
B2B Support OperationsVendor ManagementService DeliveryCustomer Operations
Twilio

Senior Manager, Customer Success

🕒 28 days ago
Twilio👥 5001 - 10,000 employees🏢 Software Development🤝 B2B

As Senior Manager of Customer Success for APJ, you will lead a team to drive account health, platform adoption, and customer advocacy while refining customer success strategies.

Customer Success ManagementTeam LeadershipAccount ManagementEnterprise Portfolio Management
Affirm

Client Success Lead

🕒 28 days ago
Affirm👥 1001 - 5000 employees🏢 Financial Services

The Client Success Lead will manage client relationships, drive revenue growth, and ensure satisfaction by delivering proactive strategies and collaborating with internal teams.

Client ManagementAccount ManagementCommunication SkillsInterpersonal Skills
Hubtype

Technical Customer Success Manager

🕒 29 days ago
Hubtype🏢 Artificial Intelligence🤝 B2B

Own the end-to-end customer journey for strategic accounts, translating business and technical needs into clear requirements and coordinating engineering-led delivery from discovery through implementation, adoption, retention, and renewal.

Customer SuccessProject ManagementSaaSAPIs
Calabrio

Manager, Customer Success

🕒 29 days ago
Calabrio👥 201 - 500 employees🏢 Computer Software

The Manager of Customer Success leads a team of Customer Success Managers to drive customer adoption, retention, and expansion, ensuring measurable value realization across a defined portfolio.

Customer SuccessTeam LeadershipAccount ManagementCoaching
Roblox

Developer Engagement Team (Contract)

📅 Sep 18
Roblox👥 5001 - 10,000 employees🏢 Computer Software

Join the Developer Engagement Team at Roblox to support creators by resolving issues, managing communications, and maintaining detailed records while fostering a positive community experience.

Customer SupportCommunicationProblem-solvingRoblox Studio

Accompagne les hôtels dans l’onboarding et l’adoption d’un logiciel SaaS dédié aux groupes et événements, en formant les utilisateurs, en développant la relation client et en relayant leurs retours aux équipes internes.

Relation Client HôtelièreOnboarding ClientCustomer SuccessFormation Aux Outils
Samsara

Enterprise Customer Success Manager

📅 Sep 18
Samsara👥 1001 - 5000 employees🏢 Computer Software

As an Enterprise Customer Success Manager, you will partner with top customers to enhance their operations using our IoT platform, ensuring their success and satisfaction.

Customer SuccessAccount ManagementStrategic ConsultingEnterprise SaaS
PostHog

Technical Customer Success Manager - EMEA

📅 Sep 18
PostHog👥 51 - 200 employees🏢 Software Development🤝 B2B

Own relationships with a portfolio of 25–40 customers, combining technical troubleshooting, product guidance, and proactive account health management to support retention and help customers succeed with PostHog.

Customer SuccessCustomer Relationship ManagementTechnical TroubleshootingWorking With Code
Gainsight

Principal Product Marketing Manager, Customer Success and Staircase

📅 Sep 18
Gainsight👥 1001 - 5000 employees🏢 Computer Software

Drive the go-to-market success of Gainsight's Customer Success and Staircase products by owning positioning, messaging, and launch strategy while equipping Sales and Success teams.

B2B Product MarketingEnterprise PositioningStorytellingAI Fluency

The Deliverability & Compliance Manager will focus on SMS operations to protect sender reputation, maintain compliance, and enhance customer outcomes across messaging channels.

SMS OperationsDeliverabilityComplianceToll-free Verification

The Deliverability & Compliance Manager will focus on SMS operations to protect sender reputation, maintain compliance, and enhance customer outcomes across messaging channels.

SMS OperationsDeliverability ManagementCompliance OperationsToll-free Verification
CyberArk

Senior Customer Success Engineer - Prisma AIRS

📅 Sep 18
CyberArk👥 10,000+ employees🏢 Computer & Network Security

As a Senior Customer Success Engineer at Palo Alto Networks, you will redefine customer success by focusing on high-impact strategies and architecting scalable security solutions for global enterprises.

Customer Success EngineeringApplication SecurityData SecurityAI Ecosystem
Arctic Wolf

Customer Success Manager (m/f/d)

📅 Sep 18
Arctic Wolf👥 1001 - 5000 employees🏢 Computer & Network Security

Manage corporate customers using Arctic Wolf’s CyberSOC solutions, guiding them through the customer lifecycle while maintaining satisfaction, securing renewals, and identifying opportunities to grow revenue.

📍 🇩🇪 Germany - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇩🇪 German Required📢 🇬🇧 English Required
Customer SuccessCustomer Relationship ManagementCybersecurityCybersoc
Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Overnight Veterinary Care Coordinator | Customer Care Representative

📅 Sep 18
Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare👥 11 - 50 employees🏢 Veterinary

As an Overnight Veterinary Care Coordinator, you will provide compassionate support to pet families during emotional conversations and coordinate in-home veterinary appointments.

Customer ServiceVeterinary ReceptionHealthcare SchedulingCompassion
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