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Remote Customer Success Manager Jobs

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Doppel

Mid-Enterprise Customer Success Manager

🕒 24 days ago
Doppel👥 201 - 500 employees🏢 Cybersecurity

Manage a portfolio of mid-enterprise customers, guiding onboarding, adoption, and renewals while monitoring account health, driving expansion, and advocating for customer outcomes across internal teams.

Customer SuccessAccount ManagementSaaSCybersecurity
Tekion

Customer Value Manager - Ontario

🕒 24 days ago
Tekion🏢 Automotive Software🤝 B2B

Own strategic relationships and long-term outcomes for dealership accounts by building value plans, leading outcome-focused reviews, monitoring portfolio health, and supporting renewals and expansion with data-backed insights.

Customer Value ManagementAccount ManagementExecutive Relationship ManagementCustomer Value Planning

Lead and develop a team of licensed Customer Service Agents to enhance service operations and deliver exceptional customer experiences in homeowners insurance.

📍 🇺🇸 United States - Remote💰 $70k - $85k / year💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Customer ServiceTeam LeadershipPerformance MetricsCoaching

Lead and develop a team of licensed Customer Service Agents to enhance service operations and deliver exceptional experiences for homeowners navigating their insurance journey.

📍 🇺🇸 United States - Remote💰 $70k - $85k / year💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Customer ServiceTeam LeadershipPerformance MetricsCoaching
Netlify

Customer Success Associate (Denver, CO)

🕒 24 days ago
Netlify👥 51 - 200 employees🏢 Computer Software

Manage a portfolio of SMB accounts as the primary customer contact, supporting renewals, product adoption, and expansion while tracking account health and sharing customer feedback with internal teams.

Customer SuccessAccount ManagementCustomer Relationship ManagementRenewal Management
Sword

Patient Success Manager

🕒 24 days ago
Sword👥 1001 - 5000 employees🏢 Hospital & Health Care

As a Patient Success Manager, you will guide patients through their digital therapy journey, ensuring they understand the process and receive the support they need to start their treatment successfully.

Patient CoordinationCustomer SuccessSalesCRM Management
Spellbook

Customer Success Manager

🕒 24 days ago
Spellbook🏢 Legal Technology🤝 B2B

Manage mid-market and enterprise customer relationships, leading onboarding, adoption, business reviews, renewals, and value realization while partnering with internal teams to resolve issues and improve the product.

Customer SuccessSaaSAccount ManagementSales
Conga

Customer Success Manager

🕒 24 days ago
Conga👥 1001 - 5000 employees🏢 Computer Software

Manage a portfolio of global customers, driving adoption and value realization of Conga's solutions while ensuring customer satisfaction and advocacy.

📍 🇫🇷 France - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇩🇪 German Required📢 🇬🇧 English Required
Customer Success ManagementProject ManagementRevenue ManagementContract Management
Simetrik

Customer Success Manager - SMB BR

🕒 24 days ago
Simetrik🏢 Financial Technology🤝 B2B

Own customer outcomes across a SaaS account portfolio by driving adoption, retention, renewals, and expansion through data-informed strategies and strong stakeholder relationships.

📍 🇧🇷 Brazil - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇧🇷🇵🇹 Portuguese Required📢 🇪🇸 Spanish Required
Customer SuccessSaaSRenewalsAccount Expansion
PointClickCare

Canada - Sr. Solutions Analyst (TAM-Clinical)

🕒 24 days ago
PointClickCare👥 1001 - 5000 employees🏢 Computer Software

The Sr. Solutions Analyst will provide exceptional customer support for cloud-based healthcare solutions, resolving complex technical issues and enhancing user experience.

SaaSCustomer SupportCloud-based SoftwareTechnical Troubleshooting
PointClickCare

US- Sr. Solutions Analyst (TAM- Clinical)

🕒 24 days ago
PointClickCare👥 1001 - 5000 employees🏢 Computer Software

As a Sr. Solutions Analyst, you will provide exceptional customer support for cloud-based healthcare solutions, resolving complex technical issues and enhancing user experience.

Customer SupportSaaSCloud-based SoftwareTroubleshooting
Upguard

Customer Success Manager

🕒 25 days ago
Upguard👥 201 - 500 employees🏢 Information Technology And Services

As a Customer Success Manager, you will onboard and manage customers, ensuring they effectively utilize UpGuard technology to meet their goals and mitigate pain points.

Customer SuccessProject ManagementAccount ManagementCyber Risk Management
ServiceTitan

Customer Success Manager, Enterprise

🕒 25 days ago
ServiceTitan👥 1001 - 5000 employees🏢 Software

As a Customer Success Manager (Enterprise), you will manage a portfolio of trades companies, ensuring they maximize the value of our software and enhancing their overall experience.

Customer SuccessAccount ManagementProject ManagementData Analysis
Fingerprint

Senior Customer Success Manager - EMEA

🕒 25 days ago
Fingerprint👥 51 - 200 employees🏢 Computer Software

Own the customer journey from implementation and onboarding through adoption and renewal, building trusted relationships, realizing customer value, managing account health, and identifying growth opportunities.

Customer Success ManagementB2B SaaSCustomer OnboardingProduct Adoption
Almetra

Technical Customer Success Manager (AI Manufacturing Enterprise)

🕒 25 days ago
Almetra🏢 Manufacturing Technology🤝 B2B

Own customer relationships across manufacturing accounts, aligning Sales and Customer Impact from handover through renewal while translating customer goals into priorities and surfacing opportunities and product insights.

Technical Customer SuccessAccount ManagementSolutions EngineeringSales Engineering
Samsara

Enterprise Customer Success Manager - Public Sector

🕒 25 days ago
Samsara👥 1001 - 5000 employees🏢 Computer Software

As an Enterprise Customer Success Manager, you will partner with public sector clients to enhance their operations using IoT solutions, ensuring safety, efficiency, and sustainability.

Customer SuccessAccount ManagementStrategic ConsultingEnterprise SaaS

This is a high-volume contact center, and candidates are chosen to deliver an optimized customer service experience in a personalized manner.

Customer ServicePharmaceutical KnowledgeCRM DocumentationEmpathy
Samsara

Strategic Customer Success Manager - US Public Sector

🕒 25 days ago
Samsara👥 1001 - 5000 employees🏢 Computer Software

As a Strategic Customer Success Manager for the US Public Sector, you will partner with key customers to enhance their operations using IoT solutions, ensuring safety, efficiency, and sustainability.

Customer SuccessAccount ManagementStrategic ConsultingEnterprise SaaS
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