Manage a portfolio of mid-enterprise customers, guiding onboarding, adoption, and renewals while monitoring account health, driving expansion, and advocating for customer outcomes across internal teams.
Remote Customer Success Manager Jobs
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1,417 total jobs
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Own strategic relationships and long-term outcomes for dealership accounts by building value plans, leading outcome-focused reviews, monitoring portfolio health, and supporting renewals and expansion with data-backed insights.
As a Technical Support Expert 2, you will provide expert assistance for Twilio's Programmable Messaging product, ensuring excellent customer service and technical troubleshooting.
Lead and develop a team of licensed Customer Service Agents to enhance service operations and deliver exceptional customer experiences in homeowners insurance.
Lead and develop a team of licensed Customer Service Agents to enhance service operations and deliver exceptional experiences for homeowners navigating their insurance journey.
Manage a portfolio of SMB accounts as the primary customer contact, supporting renewals, product adoption, and expansion while tracking account health and sharing customer feedback with internal teams.
As a Patient Success Manager, you will guide patients through their digital therapy journey, ensuring they understand the process and receive the support they need to start their treatment successfully.
Manage mid-market and enterprise customer relationships, leading onboarding, adoption, business reviews, renewals, and value realization while partnering with internal teams to resolve issues and improve the product.
Manage a portfolio of global customers, driving adoption and value realization of Conga's solutions while ensuring customer satisfaction and advocacy.
Own customer outcomes across a SaaS account portfolio by driving adoption, retention, renewals, and expansion through data-informed strategies and strong stakeholder relationships.
Canada - Sr. Solutions Analyst (TAM-Clinical)
The Sr. Solutions Analyst will provide exceptional customer support for cloud-based healthcare solutions, resolving complex technical issues and enhancing user experience.
US- Sr. Solutions Analyst (TAM- Clinical)
As a Sr. Solutions Analyst, you will provide exceptional customer support for cloud-based healthcare solutions, resolving complex technical issues and enhancing user experience.
Customer Success Manager
As a Customer Success Manager, you will onboard and manage customers, ensuring they effectively utilize UpGuard technology to meet their goals and mitigate pain points.
As a Customer Success Manager (Enterprise), you will manage a portfolio of trades companies, ensuring they maximize the value of our software and enhancing their overall experience.
Join as an HVAC Technical Support representative, assisting homeowners with product inquiries and troubleshooting from the comfort of your home while utilizing your HVAC expertise.
The CX / Support Manager will lead and develop a team of support agents, ensuring operational excellence and high-quality customer service while managing escalations and performance metrics.
Manage and develop the Onboarding team while ensuring efficient client activation and training processes for a leading dental software company.
As an AI Deployment Manager on the Scale team, you'll drive customer engagement and retention, ensuring clients derive maximum value from SpaceXAI's innovative AI solutions.
Senior Customer Success Manager - EMEA
Own the customer journey from implementation and onboarding through adoption and renewal, building trusted relationships, realizing customer value, managing account health, and identifying growth opportunities.
Technical Customer Success Manager (AI Manufacturing Enterprise)
Own customer relationships across manufacturing accounts, aligning Sales and Customer Impact from handover through renewal while translating customer goals into priorities and surfacing opportunities and product insights.
Especialista em Gestão e Expansão de Carteira (CS)
The role involves managing and expanding a strategic client portfolio, focusing on relationship building, customer success, and revenue growth through consultative engagement.
Enterprise Customer Success Manager - Public Sector
As an Enterprise Customer Success Manager, you will partner with public sector clients to enhance their operations using IoT solutions, ensuring safety, efficiency, and sustainability.
Customer Service Specialist for Pharmaceuticals/Healthcare (English speaking) - Full-time Permanent (remote in the Philippines)
This is a high-volume contact center, and candidates are chosen to deliver an optimized customer service experience in a personalized manner.
Strategic Customer Success Manager - US Public Sector
As a Strategic Customer Success Manager for the US Public Sector, you will partner with key customers to enhance their operations using IoT solutions, ensuring safety, efficiency, and sustainability.
