Build and evolve scalable AI/ML infrastructure that helps product teams develop, deploy, and operate AI-powered applications, including model training and serving, data workflows, orchestration, and evaluation tools.
Build and evolve scalable AI/ML platform infrastructure, enabling product teams and applied scientists to develop, deploy, evaluate, and operate AI-powered applications across Thumbtack.
Plans and oversees cross-functional programs that improve service delivery and operational efficiency, managing timelines, dependencies, risks, stakeholder alignment, and continuous improvement across the program lifecycle.
Lead cross-functional growth initiatives for Thumbtack’s Partnerships business, developing go-to-market strategies, testing new ideas, guiding strategic planning, and improving operational scale across critical programs.
Leads cross-functional commercial strategy initiatives, develops and tests growth opportunities for the Partnerships business, and advises senior leaders on planning, analysis, and operational scale.
Own forecasting, budgeting, and financial analysis for operating expenses, partnering with business leaders to evaluate trade-offs, improve cost management, and support informed decisions across the organization.
Own scoped application security initiatives, identify and remediate risks with engineering teams, and embed secure patterns into system design through reviews, threat modeling, code, and incident response.
Senior HR business partner advising managers and employees across the employee lifecycle while building AI-powered workflows, improving HR operations, and supporting employee relations and organizational effectiveness.
Design and maintain scalable learning programs for frontline teams, partnering with subject matter experts and cross-functional leaders to improve performance, measure outcomes, and strengthen the experience delivered to pros and customers.
Build, support, and scale internal IT systems by administering SaaS platforms, resolving escalations, implementing integrations and automation, and maintaining secure, reliable infrastructure.
Build, support, and scale internal IT systems by administering SaaS platforms, resolving escalations, implementing integrations and automation, and maintaining secure, reliable infrastructure.
Own and improve Success Operations programs spanning customer recovery, contact strategy, and AI-enabled support; use operational analysis, process design, and cross-functional delivery to improve customer outcomes and reliability.
Build and ship native mobile experiences for Thumbtack’s customer and professional apps, owning features from design through launch while delivering partner integrations and new product workflows.
Build and ship consumer-facing iOS and Android experiences for partnership initiatives, from new features and workflows to major integrations, collaborating across product, design, engineering, and business teams.
Build AI-assisted workflows that connect Figma, prototypes, and production React code, while evolving Thumbprint and partnering with design and engineering teams to improve how product work ships.
Build AI-assisted workflows that connect Figma, prototypes, and production React code, while evolving Thumbprint and partnering with design and engineering teams to improve how product work ships.
Own vendor and BPO strategy for Service Operations, govern partner performance, and lead a portfolio of scaled delivery programs, making sourcing and capacity decisions that improve quality, cost, and operational resilience.
Own the vendor and outsourced delivery strategy for Service Operations, governing partner performance and a portfolio of scaled programs while shaping sourcing decisions, capacity, and durable operating systems.
Lead service-journey redesign and end-to-end automation initiatives, using AI and process improvements to deliver faster resolutions, consistent quality, and more scalable operations.
Leads business analytics across the marketplace, focusing on conversion and monetization, company metrics, forecasting, and strategic analysis that helps leadership turn insights into decisions.
Lead marketplace analytics focused on conversion and monetization, steward key metrics and forecasts, and partner with executives and cross-functional teams to turn analysis into company strategy and action.
Lead a data engineering team building durable, trusted datasets and auditable revenue models, while setting technical standards, improving pipeline reliability, and partnering across Finance and product domains.
Lead a domain-aligned data engineering team, building trusted datasets and auditable revenue models while improving pipeline reliability and setting technical standards across Finance and business partner domains.
Scale consumer and B2B paid social programs across established and emerging platforms, owning campaign performance, experimentation, measurement, and creative collaboration to drive customer growth and revenue.
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