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Remote Technical Customer Success Manager Jobs

Search 29 active remote technical customer success manager jobs. No recruiters, no spam - just real jobs from real companies.

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29 total jobs

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Cloudinary

Technical Customer Success Manager

๐Ÿ•’ 6 days ago
Cloudinary๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Internet

Manage enterprise customersโ€™ post-sales journey by providing technical guidance, driving adoption and renewals, monitoring customer health, and coordinating with internal teams to resolve issues and support growth.

Customer SuccessTechnical Customer SuccessSaaSCustomer Relationship Management
Zscaler

Senior Technical Success Manager

๐Ÿ•’ 7 days ago
Zscaler๐Ÿ‘ฅ 5001 - 10,000 employees๐Ÿข Computer And Network Security๐Ÿค B2B

Own technical success for US public-sector accounts by driving adoption and value realization, managing customer relationships and risk, and guiding federal customers through secure, compliant use of cloud security solutions.

Customer SuccessTechnical Account ManagementFedrampHTTP
Kong

Senior Technical Customer Success Manager

๐Ÿ•’ 14 days ago
Kong๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Computer Software

As a Senior Technical Customer Success Manager, you will empower customers to leverage APIs and microservices, ensuring they achieve success with their Kong investments.

Customer SuccessAPIsMicroservicesCloud Native
Arpio

Senior Technical Customer Success Manager

๐Ÿ•’ 14 days ago
Arpio๐Ÿ‘ฅ 11 - 50 employees๐Ÿข Internet

As a Senior Technical Customer Success Manager, you will enhance customer satisfaction and retention for enterprise clients by leading implementations and optimizing their use of Arpio's cloud resiliency platform.

Customer SuccessAccount ManagementImplementationOnboarding
Procurify

Technical Customer Support Advocate (12-month contract)

๐Ÿ•’ 14 days ago
Procurify๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Computer Software

As a Technical Customer Support Advocate, you will manage complex technical issues, optimize support systems, and enhance customer experiences through effective problem-solving and automation.

Technical Problem SolvingCustomer SupportSaaSTicketing Systems
ClickUp

Senior Technical Account Manager - Customer Success (EMEA)

๐Ÿ•’ 17 days ago
ClickUp๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software

As a Senior Technical Account Manager, you will act as a strategic partner to customers, ensuring successful onboarding, adoption, and optimization of ClickUp's platform and AI capabilities.

Customer SuccessTechnical Account ManagementAI EnablementWorkflow Automation
Hercules

Technical Customer Support Engineer, APAC

๐Ÿ•’ 18 days ago
Hercules๐Ÿข Software Development๐Ÿค B2B

Resolve customer app issues through debugging, architecture guidance, and integrations, while improving the platform and AI agent, maintaining support documentation, automating workflows, and coordinating platform incidents.

TypeScriptReactHTTPAPIs
Hercules

Technical Customer Support Engineer, EMEA

๐Ÿ•’ 18 days ago
Hercules๐Ÿข Software Development๐Ÿค B2B

Resolve customer app issues through debugging, architecture guidance, and integrations, while improving the underlying platform, automating support workflows, maintaining documentation, and coordinating platform incident communications.

TypeScriptReactHTTPAPIs
Hercules

Technical Customer Support Engineer, North America

๐Ÿ•’ 18 days ago
Hercules๐Ÿข Software Development๐Ÿค B2B

Resolve customer app issues through debugging, architecture guidance, and integrations, then improve the platform and AI agent to prevent repeat problems while maintaining documentation and handling incidents.

TypeScriptReactHTTPAPIs
Snowflake

Staff Designated Support Engineer

๐Ÿ•’ 22 days ago
Snowflake๐Ÿ‘ฅ 5001 - 10,000 employees๐Ÿข Software Development

As a Designated Support Engineer at Snowflake, you will provide hands-on technical support, optimize customer experiences, and drive proactive solutions for Priority Support customers.

Technical SupportSolutions ArchitectureData EngineeringSQL
ClickUp

Senior Technical Account Manager - Customer Success (AMER)

๐Ÿ•’ 22 days ago
ClickUp๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software

As a Senior Technical Account Manager, you will strategically partner with customers to ensure successful onboarding, adoption, and continuous value from ClickUp's platform and AI capabilities.

Customer SuccessTechnical Account ManagementOnboardingAI Enablement
Vectra

Technical Customer Support Engineer

๐Ÿ•’ 24 days ago
Vectra๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Computer & Network Security

As a Technical Customer Support Engineer, you will provide expert support for complex technologies, ensuring a positive customer experience throughout their support interactions.

Technical SupportLinux SystemsTCP/IPSQL
Veeva

Technical Customer Service Associate

๐Ÿ•’ 27 days ago
Veeva๐Ÿ‘ฅ 5001 - 10,000 employees๐Ÿข Computer Software

Provide exceptional customer support by advising users on Veeva's applications, resolving issues, and maintaining high standards of service and professionalism.

Customer SupportCommunication SkillsOrganizational SkillsTime Management
HappyRobot

Technical Customer Support Specialist

๐Ÿ•’ 28 days ago
HappyRobot๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Computer Software

As a Technical Customer Support Specialist, you'll diagnose issues, design quick solutions, and collaborate with engineering and product teams to enhance customer experience on our AI platform.

PythonReactTypeScriptNode.js
Almetra

Technical Customer Success Manager (AI Manufacturing Enterprise)

๐Ÿ•’ 28 days ago
Almetra๐Ÿข Manufacturing Technology๐Ÿค B2B

Own customer relationships across manufacturing accounts, aligning Sales and Customer Impact from handover through renewal while translating customer goals into priorities and surfacing opportunities and product insights.

๐Ÿ“ ๐Ÿ‡ฉ๐Ÿ‡ช Germany - Remote๐Ÿ’ผ Full-Time๐ŸŽธ Senior๐Ÿซถ Technical Customer Success Manager๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ช German Required
Technical Customer SuccessAccount ManagementSolutions EngineeringSales Engineering
Re

Technical Customer Success Manager

๐Ÿ•’ 29 days ago
Readme๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Computer Software

The Technical Customer Success Manager will own enterprise accounts, ensuring successful implementation and customer satisfaction while leveraging technical expertise to solve problems and drive growth.

Customer Relationship ManagementTechnical ImplementationOpenapi SpecHTML/CSS/JS
Hubtype

Technical Customer Success Manager

๐Ÿ“… Sep 21
Hubtype๐Ÿข Artificial Intelligence๐Ÿค B2B

Own the end-to-end customer journey for strategic accounts, translating business and technical needs into clear requirements and coordinating engineering-led delivery from discovery through implementation, adoption, retention, and renewal.

๐Ÿ“ ๐Ÿ‡ช๐Ÿ‡ธ Spain - Remote๐Ÿ’ผ Full-Time๐Ÿฅ Junior๐Ÿซถ Technical Customer Success Manager๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ช๐Ÿ‡ธ Spanish Required
Customer SuccessProject ManagementSaaSAPIs
PostHog

Technical Customer Success Manager - EMEA

๐Ÿ“… Sep 18
PostHog๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Software Development๐Ÿค B2B

Own a portfolio of 25โ€“40 customers, combining technical troubleshooting, product guidance, and proactive account health management to strengthen retention and help customers get more value from PostHog.

Customer SuccessCustomer Relationship ManagementTechnical TroubleshootingWorking With Code
Vastai

Technical Customer Support (L1)

๐Ÿ“… Sep 16
Vastai๐Ÿข Cloud Computing๐Ÿค B2B

Provide first-line customer and technical support for GPU rentals and AI workloads, resolving Linux, Docker, and account issues while keeping customers informed and escalating complex cases.

Customer SupportTechnical SupportWritten English CommunicationTechnical Troubleshooting
DataGrail

Technical Success Engineer

๐Ÿ“… Sep 11
DataGrail๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Computer Software

As a Technical Success Engineer, you'll provide tier 1 technical support, investigate and escalate issues, and collaborate with teams to enhance customer implementation and documentation.

Technical SupportRuby On RailsBug InvestigationCustomer Communication
Miovision

Technical Customer Success Manager

๐Ÿ“… Sep 9
Miovision๐Ÿข Transportation Technology๐Ÿค B2B

Own post-sales relationships for traffic technology customers, guiding onboarding, adoption, renewals, and technical problem-solving while monitoring account health and helping municipalities realize lasting value.

Customer SuccessAccount ManagementIntelligent Transportation Systems (its)Transportation Technology
Endor Labs

Technical Success Architect

๐Ÿ“… Aug 3
Endor Labs๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Computer Software

As a Senior Technical Customer Success Architect, you will manage strategic accounts, driving customer satisfaction and adoption while acting as a trusted advisor to security and engineering leaders.

Customer SuccessAccount ManagementApplication SecurityProject Management
Sport Alliance

VP Onboarding (m/f/d)

๐Ÿ“… Jul 14
Sport Alliance๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Information Technology And Services

As VP Onboarding, you will lead the global onboarding function, setting standards and building teams to ensure fast and predictable customer go-lives across multiple regions.

Enterprise SaaSOnboardingTechnical Customer SuccessLeadership
Anton Paar

Technical Customer Support (m/f/d) for Rheometers and Viscometers - Northeast Region

๐Ÿ“… Jul 6
Anton Paar๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Electrical/electronic Manufacturing

Support customers with rheometers and viscometers through diagnostics, training, and measurements, while sharing product knowledge and conducting client meetings.

๐Ÿ“ ๐Ÿ‡ฉ๐Ÿ‡ช Germany - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿซถ Technical Customer Success Manager๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ช German Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
Customer SupportRheologyViscosity MeasurementMeasurement Software
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