Manage enterprise customersโ post-sales journey by providing technical guidance, driving adoption and renewals, monitoring customer health, and coordinating with internal teams to resolve issues and support growth.
Remote Technical Customer Success Manager Jobs
Search 29 active remote technical customer success manager jobs. No recruiters, no spam - just real jobs from real companies.
29 total jobs
9 new jobs this week
Senior Technical Success Manager
Own technical success for US public-sector accounts by driving adoption and value realization, managing customer relationships and risk, and guiding federal customers through secure, compliant use of cloud security solutions.
Senior Technical Customer Success Manager
As a Senior Technical Customer Success Manager, you will empower customers to leverage APIs and microservices, ensuring they achieve success with their Kong investments.
As a Senior Technical Customer Success Manager, you will enhance customer satisfaction and retention for enterprise clients by leading implementations and optimizing their use of Arpio's cloud resiliency platform.
Technical Customer Support Advocate (12-month contract)
As a Technical Customer Support Advocate, you will manage complex technical issues, optimize support systems, and enhance customer experiences through effective problem-solving and automation.
Senior Technical Account Manager - Customer Success (EMEA)
As a Senior Technical Account Manager, you will act as a strategic partner to customers, ensuring successful onboarding, adoption, and optimization of ClickUp's platform and AI capabilities.
Resolve customer app issues through debugging, architecture guidance, and integrations, while improving the platform and AI agent, maintaining support documentation, automating workflows, and coordinating platform incidents.
Resolve customer app issues through debugging, architecture guidance, and integrations, while improving the underlying platform, automating support workflows, maintaining documentation, and coordinating platform incident communications.
Technical Customer Support Engineer, North America
Resolve customer app issues through debugging, architecture guidance, and integrations, then improve the platform and AI agent to prevent repeat problems while maintaining documentation and handling incidents.
Staff Designated Support Engineer
As a Designated Support Engineer at Snowflake, you will provide hands-on technical support, optimize customer experiences, and drive proactive solutions for Priority Support customers.
Senior Technical Account Manager - Customer Success (AMER)
As a Senior Technical Account Manager, you will strategically partner with customers to ensure successful onboarding, adoption, and continuous value from ClickUp's platform and AI capabilities.
Technical Customer Support Engineer
As a Technical Customer Support Engineer, you will provide expert support for complex technologies, ensuring a positive customer experience throughout their support interactions.
Technical Customer Service Associate
Provide exceptional customer support by advising users on Veeva's applications, resolving issues, and maintaining high standards of service and professionalism.
Technical Customer Support Specialist
As a Technical Customer Support Specialist, you'll diagnose issues, design quick solutions, and collaborate with engineering and product teams to enhance customer experience on our AI platform.
Technical Customer Success Manager (AI Manufacturing Enterprise)
Own customer relationships across manufacturing accounts, aligning Sales and Customer Impact from handover through renewal while translating customer goals into priorities and surfacing opportunities and product insights.
Technical Customer Success Manager
The Technical Customer Success Manager will own enterprise accounts, ensuring successful implementation and customer satisfaction while leveraging technical expertise to solve problems and drive growth.
Own the end-to-end customer journey for strategic accounts, translating business and technical needs into clear requirements and coordinating engineering-led delivery from discovery through implementation, adoption, retention, and renewal.
Technical Customer Success Manager - EMEA
Own a portfolio of 25โ40 customers, combining technical troubleshooting, product guidance, and proactive account health management to strengthen retention and help customers get more value from PostHog.
Provide first-line customer and technical support for GPU rentals and AI workloads, resolving Linux, Docker, and account issues while keeping customers informed and escalating complex cases.
As a Technical Success Engineer, you'll provide tier 1 technical support, investigate and escalate issues, and collaborate with teams to enhance customer implementation and documentation.
Own post-sales relationships for traffic technology customers, guiding onboarding, adoption, renewals, and technical problem-solving while monitoring account health and helping municipalities realize lasting value.
As a Senior Technical Customer Success Architect, you will manage strategic accounts, driving customer satisfaction and adoption while acting as a trusted advisor to security and engineering leaders.
VP Onboarding (m/f/d)
As VP Onboarding, you will lead the global onboarding function, setting standards and building teams to ensure fast and predictable customer go-lives across multiple regions.
Technical Customer Support (m/f/d) for Rheometers and Viscometers - Northeast Region
Support customers with rheometers and viscometers through diagnostics, training, and measurements, while sharing product knowledge and conducting client meetings.
