🕒 yesterday
Own and resolve customer technical issues across email, phone, and chat, using system troubleshooting and log analysis while escalating complex cases and maintaining support documentation and SLA compliance.
SupportYourApp jobs
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51 open roles at SupportYourApp
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🕒 yesterday
Own the full sales cycle, from rapid inbound lead follow-up and product demos to objection handling, closing, payment collection, and accurate CRM pipeline management.
🕒 yesterday
Handle customer inquiries for a cloud-based file-sharing platform through chat and email, investigate reported issues, document bugs, and escalate cases that cannot be resolved using available guidance.
🕒 4 days ago
Handle inbound customer calls about account identification, cancellations, and refunds, gathering and routing information while de-escalating concerns and ensuring requests are handled accurately and followed up.
🕒 5 days ago
Provide email and chat support for VPS and trading-platform users, troubleshoot technical issues, protect customer data, and coordinate with developers while maintaining strong customer relationships and meeting KPIs.
🕒 5 days ago
Provide email and chat support for Windows-based VPS environments used in trading, troubleshoot customer issues, protect sensitive data, and coordinate with developers to deliver reliable technical assistance.
🕒 5 days ago
Provide email-based customer support in English and Spanish, resolve order and product inquiries, document interactions in Freshdesk, and coordinate escalations to deliver a positive customer experience.
📍 Worldwide - Remote💼 Full-Time🥁 Junior🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
🕒 5 days ago
Provide French- and English-language customer support through email, chat, and calls, resolving issues with internal teams while protecting customer data and meeting service KPIs.
📍 🇧🇬 Bulgaria +3 - Remote?💼 Full-Time🥁 Junior🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇫🇷 French Required
🕒 5 days ago
Provide email and chat support for VPS and trading-platform users, troubleshoot technical issues, protect customer data, and coordinate with developers while maintaining strong customer relationships and service KPIs.
🕒 5 days ago
Provide email and chat support for VPS and trading-platform users, troubleshoot technical issues, protect customer data, and coordinate with developers while maintaining strong customer relationships and meeting KPIs.
🕒 6 days ago
Troubleshoot VPN and private-access issues for clients, analyze network traffic and logs, guide secure configurations across operating systems, and collaborate with technical teams to improve user experience.
🕒 6 days ago
Troubleshoot VPN and private-access issues for clients by analyzing network traffic and logs, configuring MFA, and providing guidance across operating systems to support secure, reliable connections.
🕒 6 days ago
Provide Spanish- and English-language email support for a tire retailer, resolving order and delivery issues, processing about 80 tickets daily, and protecting customer data while meeting quality standards.
📍 Worldwide - Remote💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
🕒 6 days ago
Provide email and chat support for networking products, troubleshoot customer issues using logs and network protocols, protect sensitive data, and coordinate with developers to deliver reliable customer experiences.
🕒 7 days ago
Troubleshoot VPN and private-access issues by analyzing network traffic and logs, configuring MFA, advising on connection performance, and guiding clients across multiple operating systems.
🕒 11 days ago
Provide technical and customer support through email and video calls, troubleshoot payment and connection issues, analyze customer data, and coordinate with internal and engineering teams to resolve complex cases.
🕒 13 days ago
Troubleshoot VPN and private-access issues, guide clients through MFA and network configuration, analyze traffic and logs, and collaborate with technical teams to deliver secure, reliable connections.
🕒 14 days ago
Draft and review standard commercial agreements, manage signing and legal records, support due diligence and routine legal questions, and help maintain templates, policies, and regulatory tracking.
🕒 15 days ago
Draft and review standard commercial agreements, manage legal documents and registers, support due diligence and routine cross-functional legal questions, and help maintain templates, policies, and regulatory tracking.
(English C2) Key Account Manager & Operations Lead (hospitality, Croatia)
🕒 15 days ago
SupportYourApp
🕒 15 days ago
Own the health and performance of a large hospitality support account, lead client relationships and operations, and drive service improvements while coordinating a team of around 100.
(English C2) Key Account Manager & Operations Lead (hospitality, Belgium)
🕒 15 days ago
SupportYourApp
🕒 15 days ago
Own the health and growth of a major hospitality support account, leading client relationships, a 50+ person operation, and continuous improvements to service delivery, risk management, and team performance.
🕒 15 days ago
Own the health and growth of a large hospitality support account, leading client relationships, operational performance, team priorities, and continuous improvement across a team of around 100.
(English C2) Key Account Manager & Operations Lead (hospitality, Austria)
🕒 15 days ago
SupportYourApp
🕒 15 days ago
Own the health and growth of a large hospitality support account, lead client relationships and operational improvements, and guide the account team to deliver reliable service.
🕒 15 days ago
Own the health and growth of a large hospitality support account, leading client relationships, operational performance, process improvements, and the team through its leaders.
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