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Remote Customer Success Manager Jobs

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Instacart

Bilingual CX Specialist (French)

๐Ÿ•’ 14 days ago
Instacart๐Ÿ‘ฅ 10,000+ employees๐Ÿข E-commerce

As a Bilingual CX Specialist, you will provide empathetic support to consumers, shoppers, retailers, and advertisers while navigating complex workflows and enhancing the overall customer experience.

Customer SupportFluency In FrenchCommunication SkillsProblem-solving
Jobs For Humanity

Customer Service Specialist

๐Ÿ•’ 14 days ago
Jobs For Humanity๐Ÿ‘ฅ 11 - 50 employees๐Ÿข Internet

As a Customer Service Specialist, you'll deliver exceptional support to customers, handle inquiries with professionalism, and ensure satisfaction through effective problem resolution.

Customer ServiceCommunication SkillsActive ListeningProblem-solving
Trueml

Client Support Specialist I

๐Ÿ•’ 14 days ago
Trueml๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Financial Services

As a Client Support Specialist I, you will provide essential operational support to enterprise client partnerships, ensuring timely delivery of services and maintaining data integrity.

Operational ExcellenceData IntegrityAccount ManagementSLA Tracking
Tripactions

Senior Manager, Travel Services

๐Ÿ•’ 14 days ago
Tripactions๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software

The Senior Travel Experience Manager will lead and oversee multiple support teams, ensuring exceptional customer service and operational efficiency in a 24/7 environment.

Customer ServiceTeam LeadershipOperational ProcessesCustomer Retention
OneImaging

Customer Success Operations Manager

๐Ÿ•’ 14 days ago
OneImaging๐Ÿข Healthcare๐Ÿค B2B

Own and improve the systems, processes, and operating rhythms supporting Customer Success and Implementation, strengthening Salesforce management, customer lifecycle visibility, and operational execution.

Customer Success OperationsRevenue OperationsSalesforceCRM Management
ClickUp

Senior Technical Account Manager - Customer Success (EMEA)

๐Ÿ•’ 14 days ago
ClickUp๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software

As a Senior Technical Account Manager, you will act as a strategic partner to customers, ensuring successful onboarding, adoption, and optimization of ClickUp's platform and AI capabilities.

Customer SuccessTechnical Account ManagementAI EnablementWorkflow Automation
Carreirasomie

Analista de Sucesso do Cliente PL (Adoรงรฃo)

๐Ÿ•’ 14 days ago
Carreirasomie๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software

As a Customer Success Analyst focused on Adoption, you will ensure clients effectively utilize the system post-implementation, guiding them through their initial experience to achieve autonomy and value.

Customer SuccessOnboardingData AnalysisExcel
Carreirasomie

Analista de Sucesso do Cliente PL (Risco)

๐Ÿ•’ 14 days ago
Carreirasomie๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software

As a Customer Success Analyst focused on Risk, you will proactively manage client relationships, ensuring smooth onboarding and addressing potential churn risks.

Customer SuccessOnboardingTechnical SupportRisk Management

Own strategic healthcare customer relationships, guide onboarding and product adoption, drive retention and account expansion, and partner across teams to improve customer outcomes and shape customer success practices.

Customer SuccessHealthcareSaaSAccount Management
20four7VA

Hospitality Lead Generation & Appointment Setting Virtual Assistant

๐Ÿ•’ 14 days ago
20four7VA๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Staffing And Recruiting

As a Hospitality Lead Generation & Appointment Setting Virtual Assistant, you will conduct client research, manage outbound outreach, and set appointments to enhance business efficiency for hospitality clients.

Lead GenerationOutbound CallingAppointment SettingCRM Platforms
Machinio

Client Experience Specialist (SaaS), North America

๐Ÿ•’ 14 days ago
Machinio๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Computer Software

As a Client Experience Specialist, you will enhance client relationships and drive retention by providing exceptional support and proactively addressing client needs.

Client Relationship ManagementCommunication SkillsProblem-solvingAttention To Detail
Mercury

Customer Support Manager - Risk

๐Ÿ•’ 14 days ago
Mercury๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Financial Services๐Ÿค B2B

As a Customer Support Manager for Risk, you will lead a team focused on enhancing customer interactions and operational efficiency in risk-related processes.

Customer SupportRisk ManagementKYCKYB
Dragos

Senior Customer Success Manager (UK)

๐Ÿ•’ 14 days ago
Dragos๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer & Network Security

Drive customer success as a trusted advisor for industrial clients in Europe, ensuring adoption and satisfaction with Dragos solutions while managing relationships and renewals.

Customer SuccessAccount ManagementCybersecurityEnterprise SaaS
Procurify

Senior Customer Success Manager

๐Ÿ•’ 14 days ago
Procurify๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Computer Software

As a Senior Customer Success Manager, you will manage a complex book of business, drive customer success strategies, and build executive relationships to maximize growth opportunities.

Customer SuccessSaaSRelationship ManagementStrategic Planning
NielsenIQ

Senior Research Manager, Customer Success

๐Ÿ•’ 14 days ago
NielsenIQ๐Ÿ‘ฅ 10,000+ employees๐Ÿข Computer Software

As a Senior Research Manager, you will lead complex custom research programs, ensuring project excellence and delivering actionable insights for renowned brands.

Market ResearchConsumer InsightsQuantitative ResearchSurvey Design

The Customer and Community Marketing Manager will develop and execute programs to enhance customer relationships, drive advocacy, and foster community engagement for IFS Copperleaf.

B2B MarketingCustomer AdvocacyCommunity EngagementCampaign Management
Sutherland

Bilingual HR Support Representative (German and English)

๐Ÿ•’ 14 days ago
Sutherland๐Ÿ‘ฅ 10,000+ employees๐Ÿข Information Technology And Services

Support employees by managing HR inquiries, resolving queries, and maintaining high service levels while ensuring confidentiality and integrity in a dynamic environment.

๐Ÿ“ ๐Ÿ‡ฝ๐Ÿ‡ฐ Pristina - Remote๐Ÿ’ผ Full-Time๐Ÿฅ Junior๐Ÿค Customer Success Manager๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ช German Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
HR SupportGerman LanguageEnglish LanguageCustomer Service
Dropbox

Customer Success Manager โ€” Japanese & Korean Speaking (Remote)

๐Ÿ•’ 14 days ago
Dropbox๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Customer Success Manager, you will drive customer strategy and relationships, ensuring product adoption and measurable value for a portfolio of clients in Japan and Korea.

๐Ÿ“ ๐Ÿ‡ฏ๐Ÿ‡ต Japan - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿค Customer Success Manager๐Ÿ“ข ๐Ÿ‡ฐ๐Ÿ‡ท Korean Required๐Ÿ“ข ๐Ÿ‡ฏ๐Ÿ‡ต Japanese Required
Customer SuccessB2B SaaSAccount ManagementSolutions Consulting
N8n

Manager, Customer Success | Remote on West Coast

๐Ÿ•’ 14 days ago
N8n๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Computer Software

Lead and develop a high-performing Customer Success team on the West Coast, focusing on strategic enterprise accounts to drive adoption, retention, and operational excellence.

Customer SuccessPeople ManagementEnterprise Account ManagementOperational Discipline
Social-Discovery-Ventures

Customer Success Manager

๐Ÿ•’ 14 days ago
Social-Discovery-Ventures๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Computer Software

As a Customer Success Manager, you will consult with customers, resolve issues, and promote our websites while maintaining high service quality and customer retention.

๐Ÿ“ ๐Ÿ‡ท๐Ÿ‡ธ Serbia - Remote๐Ÿ’ผ Full-Time๐ŸŽ™๏ธ Leadership๐Ÿค Customer Success Manager๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ฏ๐Ÿ‡ต Japanese Required
Customer ServiceConsultationIssue ResolutionPromotional Skills
AUTO1 Group

Kundenservice Mitarbeiter fรผr Rรผckabwicklungen (d/m/w)

๐Ÿ•’ 14 days ago
AUTO1 Group๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Internet

As a Customer Service Representative, you will focus on providing excellent support to online customers, addressing inquiries related to order cancellations and returns.

Customer ServiceCommunicationProblem-solvingTeamwork
Instagrid

Customer Success Manager - Central Germany (f/m/d)

๐Ÿ•’ 14 days ago
Instagrid๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Energy

Du betreust und entwickelst Kundenbeziehungen in deiner Region, implementierst Instagrid-Produkte vor Ort, schulst Kundenteams und erschlieรŸt durch strategische Gesprรคche sowie Upselling und Cross-Selling weiteres Wachstum.

KundenbeziehungsmanagementKunden-onboardingProduktimplementierungKundenschulung

As a Customer Service Representative, you will handle incoming calls, address customer inquiries, and provide tailored solutions to enhance customer satisfaction.

Customer ServiceCommunication SkillsInterpersonal SkillsCRM Systems
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