As a Technical Customer Support representative, you will provide high-quality support for our SaaS product, ensuring customer satisfaction through effective communication and problem-solving.
Own customer deployments of Sequen AI, guiding enterprise teams from API integration and experimentation to reliable production use while translating customer needs into product improvements and long-term success.
Own a portfolio of 25–40 customers, combining technical troubleshooting, product guidance, and proactive account health management to strengthen retention and help customers get lasting value from PostHog.
As a Technical Customer Support representative, you will provide high-quality support for our SaaS product, ensuring customer satisfaction through effective communication and problem-solving.
The MRI Technical Customer Success Manager will configure and deploy SwiftMR, provide technical support, and ensure seamless integration with MRI systems and PACS for healthcare clients.
