Provide first-line customer and technical support for GPU rentals, AI workloads, hosts, and account issues, resolving tickets through clear communication and methodical troubleshooting or escalating them when needed.
Vastai jobs
A marketplace for flexible, low-cost cloud GPU rentals for AI, machine learning, deep learning, and rendering.
π’ Cloud Computingπ» GPU Cloud Computing
4 open roles at Vastai
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Sep 19
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Sep 16
Provide first-line customer and technical support for GPU rentals and AI workloads, resolving Linux, Docker, and account issues while keeping customers informed and escalating complex cases.
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Jul 30
Troubleshoot complex Linux, NVIDIA GPU, and AI infrastructure issues; own escalated support cases, identify root causes, and improve diagnostic tools and runbooks across the infrastructure stack.
π πΊπΈ Los Angeles - Hybridπ° $90k - $150k / yearπΌ Full-TimeπΉ Mid-levelπ§βπ§ IT Support Specialistπ’ π¬π§ English Required
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Jul 30
Own complex infrastructure escalations across Linux, networking, containers, virtualization, and GPU systems, resolving root causes while improving diagnostic tooling, runbooks, and operational support.
π πΊπΈ Los Angeles - Hybridπ° $90k - $150k / yearπΌ Full-TimeπΉ Mid-levelπ§βπ§ IT Support Specialistπ’ π¬π§ English Required
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