93 total jobs
30 new jobs this week
This role is focused on ensuring our customers’ success, driving growth/adoption of our technology as well as boosting renewals and gleaning strategic insights that improve our product value.
Lead and scale the AMER Customer Success organization, owning regional retention and expansion while building customer maturity, value-based executive reviews, and AI-enabled operating systems.
Lead and develop Customer Success Managers and Architects, strengthening customer adoption, account health, satisfaction, and advocacy while improving team processes and coordinating cross-functional support.
Lead and coach the SEO Customer Success team while managing your own client portfolio, building AI-powered operating systems, and driving retention, upsells, and revenue targets.
Lead and coach a customer success team while managing SEO client accounts, building AI-powered operating systems, and driving retention, upsells, and quarterly revenue targets.
Leads customer support operational excellence end to end, scaling support teams, processes, systems, and AI while improving service quality, capacity, and customer feedback loops.
Lead and develop enterprise Customer Success teams, shaping strategies that improve customer adoption, retention, and growth while ensuring strategic accounts realize measurable value from SaaS solutions.
Leads a distributed Customer Success Engineering team, building scalable technical enablement programs that drive GitLab adoption, customer business outcomes, retention, and expansion across the Americas.
The Director of Customer Success will lead customer satisfaction and retention efforts, build strong relationships, and drive adoption of the platform while managing a small team.
Lead and develop a Customer Success team, driving retention, renewals, revenue growth, and customer satisfaction while managing executive relationships, forecasting, escalations, and cross-functional priorities.
Leads recruiters across client accounts, building trusted client relationships and guiding talent acquisition strategy, service delivery, team performance, and continuous improvement to meet hiring goals.
Leads recruiters across client accounts, building trusted client relationships and guiding talent acquisition strategy, service delivery, team performance, and continuous improvement to meet hiring goals.
Leads customer success and delivery strategy, enterprise retention, product adoption, and account growth while building scalable operating models and developing high-performing teams.
Leads recruiters across client accounts, building trusted client relationships and guiding talent acquisition strategy, service delivery, team performance, and continuous improvement to meet hiring goals.
Leads the customer onboarding function from contract through go-live, managing onboarding teams and scaling processes across SMB, Mid-Market, and Enterprise customers while partnering with Sales, Operations, and Customer Success.
As a Senior Manager of Customer Success, you will lead a high-performing team to enhance customer satisfaction and drive value delivery through Instacart Insights' SaaS solutions.
Leads a team of Senior Partner Success Managers while owning high-value partner relationships, driving renewals and growth, and building AI-powered workflows that scale partner success.
As a Customer Education Specialist, you will provide expert guidance and support to educational institutions, ensuring effective utilization of Arbor MIS through training and consulting.
As a Sr. Manager of Customer Success, you will lead and scale teams, drive portfolio performance, and serve as a strategic partner across various organizational functions.
Leads and scales customer success for Source by Webflow, guiding strategic enterprise customers from AI agent pilots to production while driving measurable outcomes, retention, and expansion.
The Client Success Director will lead the Perioperative and Patient Care Coordination team, ensuring client success through strategic management and cross-functional collaboration.
The Manager, Customer Success leads a high-performing team in the Higher Education segment, focusing on customer loyalty, adoption, and retention through strategic coaching and cross-functional collaboration.
Lead and develop the UK&I account management team, owning retention, expansion, and NRR while directly managing priority accounts and shaping scalable post-sales practices.
Lead and scale the combined Customer Success and Support organization, owning post-sale strategy, retention and expansion, support delivery, team development, and customer feedback loops that inform product priorities.
Those that list pay offer a median of $175,000 a year. The middle half pay between $153,000 and $224,000.
| Level | Range | Middle half · median |
|---|---|---|
| All levels | $153K–$224K · $175K |
53% of these listings post pay. From 30 listings with pay in USD, at most three per company.
11% of these listings are open worldwide. The other 89% hire in specific countries:
From 79 listings that state where they hire.
What hiring companies here ask for far more often than across all remote jobs, so it is worth putting front and center on your resume.
Share of the 68 companies hiring here that ask for each skill, and how many times as often as across all remote jobs. Soft skills like communication are left out.
Half stop taking applications within 31 days of being posted, and 1 in 4 within 8 days. Applying in the first week counts.
8 days
1 in 4 closed by then
31 days
Half closed by then
59 days
3 in 4 closed by then
From 85 listings that closed in the last 120 days, at most three per company.
