Own day-to-day HR operations, support employees and managers, and build practical people processes as the company grows, partnering with the fractional Chief People Officer and PEO on complex matters.
When jobs
Workforce transition support focused on reducing employer COBRA costs and high-cost claims.
6 open roles at When
Own the lifecycle marketing funnel from eligibility to enrollment, building and optimizing multichannel campaigns, client engagement programs, and reporting for health coverage decisions.
Own and scale health plan partnerships from channel strategy and executive sales through contracting, activation, revenue growth, and team building as the distribution channel develops.
Guide individuals through ACA Marketplace and Medicare coverage transitions by assessing needs, comparing plan options, explaining enrollment choices, and documenting outcomes during inbound phone conversations.
Lead the licensed insurance agency, scaling member support across internal agents, partners, and contractors while owning capacity planning, quality, compliance, licensing, and operational performance.
Own full-stack product development for employer offboarding tools and an employee health-insurance portal, shaping solutions with stakeholders and building AI-driven experiences from problem definition through launch.
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