Customer Success Manager (Unit 42)
Own customer onboarding, adoption, satisfaction, renewals, and growth for Unit 42 offerings, partnering with customers and internal teams to deliver measurable cybersecurity value.
504 total jobs
116 new jobs this week
Own customer onboarding, adoption, satisfaction, renewals, and growth for Unit 42 offerings, partnering with customers and internal teams to deliver measurable cybersecurity value.
Own post-sale customer relationships, guide onboarding and adoption of Redis solutions, demonstrate business value, and partner across teams to improve retention, renewals, and account growth.
Own adoption, value realization, and workflow excellence for advisory customers by configuring Fieldguide, improving engagement delivery, enabling teams, and translating practitioner insights into scalable product workflows.
As a Customer Success Manager, you will orchestrate project implementations, manage healthcare customer relationships, and ensure seamless platform adoption while driving retention and contract expansion.
As a Customer Success Manager, you will consult with customers, resolve issues, and promote our websites while maintaining high service quality and customer retention.
Support international job seekers through written channels, improving their resumes and LinkedIn profiles, researching opportunities, and helping them get value from career services while strengthening the customer experience.
Coordinate TikTok Shop operations across client accounts, maintaining listings, inventory, promotions, and shop health while tracking performance, resolving issues, and aligning execution with cross-functional teams.
This role is focused on ensuring our customers’ success, driving growth/adoption of our technology as well as boosting renewals and gleaning strategic insights that improve our product value.
Lead and scale the AMER Customer Success organization, owning regional retention and expansion while building customer maturity, value-based executive reviews, and AI-enabled operating systems.
Own post-sale customer success for new and expanding accounts, guiding implementation and adoption, mitigating churn risk, and driving renewals and expansion through technical guidance and trusted customer relationships.
Lead and develop Customer Success Managers across Southern Europe, ensuring enterprise customers launch successfully, realize measurable value, and connect product performance to business outcomes.
Own customer-facing support for a B2B SaaS analytics platform, guiding users through features and onboarding while troubleshooting issues, documenting requests, and coordinating resolutions with internal teams.
Support Airbnb hosts, vacation rental managers, and hotel leaders by resolving technical issues, managing onboarding, and building trusted customer relationships across the customer lifecycle.
Support shop owners and their teams in adopting AutoLeap, manage integrated payments registrations, and handle customer product and billing questions while contributing to Customer Success initiatives.
Lead and develop Customer Success Managers and Architects, strengthening customer adoption, account health, satisfaction, and advocacy while improving team processes and coordinating cross-functional support.
Leads the development and optimization of customer success service offerings across Professional Services, Technical Success, and Support, using customer insights, performance metrics, and cross-functional governance to improve adoption.
Advise strategic customers on connecting GitLab’s DevSecOps platform to business goals, translating desired outcomes into success plans and driving technical enablement, adoption, retention, and customer satisfaction.
Build trusted customer partnerships by educating clients on software, driving product adoption, coordinating cross-functional support, and proactively addressing risks to strengthen retention and customer outcomes.
Advise enterprise customers on ServiceNow and Armis security architecture, lead technical engagements and adoption, resolve complex implementation challenges, and scale best practices across security products.
Own and optimize digital customer success campaigns across the lifecycle, using customer insights, targeted journeys, experimentation, and analytics to improve adoption and measurable customer outcomes at scale.
Guide institutional clients across APAC in adopting and optimizing digital asset products, building strategic relationships, driving renewals and expansion, and coordinating with internal teams to improve customer outcomes.
Lead and coach the SEO Customer Success team while managing your own client portfolio, building AI-powered operating systems, and driving retention, upsells, and revenue targets.
Lead and coach a customer success team while managing SEO client accounts, building AI-powered operating systems, and driving retention, upsells, and quarterly revenue targets.
Lead and develop enterprise Customer Success teams, shaping strategies that improve customer adoption, retention, and growth while ensuring strategic accounts realize measurable value from SaaS solutions.
10% of these listings are open worldwide and 3% to a whole region, like Europe or Latin America. The other 87% hire in specific countries:
From 91 listings that state where they hire.
What hiring companies here ask for far more often than across all remote jobs, so it is worth putting front and center on your resume.
Share of the 60 companies hiring here that ask for each skill, and how many times as often as across all remote jobs. Soft skills like communication are left out.
Half stop taking applications within 47 days of being posted, and 1 in 4 within 13 days. Applying in the first week counts.
13 days
1 in 4 closed by then
47 days
Half closed by then
84 days
3 in 4 closed by then
From 97 listings that closed in the last 120 days, at most three per company.