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Remote Support Engineer Jobs

Search 252 active remote support engineer jobs. No recruiters, no spam - just real jobs from real companies.

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252 total jobs

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CyberArk

Senior Technical Support Engineer (EU Citizenship Required)

๐Ÿ”ฅ 9 hours ago
CyberArk๐Ÿ‘ฅ 10,000+ employees๐Ÿข Computer & Network Security

Senior Technical Support Engineer specializing in SASE and Prisma Access, resolving complex enterprise networking and security issues while guiding customers and mentoring engineers.

SASEPrisma AccessGlobalprotectTCP/IP
Kong

Senior Staff Technical Support Engineer

๐Ÿ•’ yesterday
Kong๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Computer Software

Leads complex enterprise support investigations across production and pre-production environments, advising customers, mentoring teammates, and partnering with product and engineering to improve Kongโ€™s API and AI Gateway solutions.

API ManagementHTTPOpenid ConnectOauth
QAD

Sr. Support Engineer, manufacturing Operations (MO)

๐Ÿ•’ yesterday
QAD๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software

Provides advanced technical support for QAD and Progress products, resolving complex customer issues, managing ERP installations and database administration, and creating reusable documentation and training resources.

QAD ApplicationsProgress DatabasesProgress DBAERP Support
QAD

Sr. Support Engineer, manufacturing Operations (MO)

๐Ÿ•’ yesterday
QAD๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software

Provides advanced technical support for QAD and Progress products, resolving escalated customer issues, managing database and ERP troubleshooting, and creating reusable documentation and training resources.

QAD ApplicationsProgress DatabasesERP SupportProgress DBA
Zscaler

Senior Product Support Engineer

๐Ÿ•’ 4 days ago
Zscaler๐Ÿ‘ฅ 5001 - 10,000 employees๐Ÿข Computer And Network Security๐Ÿค B2B

Provide expert second-line support for complex security and network issues, partnering with Engineering to resolve customer escalations, improve products, and strengthen troubleshooting practices across the support team.

SSLSAMLHTTPTCP/IP
Airbyte

Technical Support Engineer

๐Ÿ•’ 5 days ago
Airbyte๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer Software

Troubleshoot customer issues across APIs, connectors, data pipelines, and embedded integrations, partnering with engineering and product teams to resolve root causes and improve the platform.

Technical SupportREST APIsGraphQLOauth
Tines

Technical Support Engineer II - Federal

๐Ÿ•’ 5 days ago
Tines๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer Software

Own complex technical support for Federal customers, troubleshooting Tines Cloud and self-hosted deployments, guiding workflow development, and translating customer issues into product improvements.

SaaS Technical SupportFederal And Public Sector SupportFedrampIL5
Levanta

Support Engineer, Engineering Operations

๐Ÿ•’ 6 days ago
Levanta๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Internet

Troubleshoot and resolve customer product, integration, and API issues while connecting Customer Success with Engineering, improving support processes, and building tools and documentation for a better customer experience.

TypeScriptREST APIsSQLCloud Tooling
Spacelift

DevOps Customer Support Engineer (Remote Europe)

๐Ÿ•’ 6 days ago
Spacelift๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Computer Software

As a DevOps Customer Support Engineer, you will support customers through various channels, diagnose technical issues, and enhance relationships with both customers and internal teams.

DevOpsInfrastructure As CodeCI/CDDocker
Bitdeer Technologies Group

SRE L1/L2 Support/Cloud Platform Ops Engineer

๐Ÿ•’ 7 days ago
Bitdeer Technologies Group๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer Software

In this role, you will monitor GPU cluster health, respond to incidents, and provide critical data to enhance automation in a cutting-edge AI-operated GPU cloud environment.

GPU MonitoringIncident ResponseLinux System AdministrationPrometheus
Afresh

Senior Support Engineer I

๐Ÿ•’ 8 days ago
Afresh๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Computer Software

As a Senior Support Engineer I, you will lead complex technical investigations, drive cross-functional initiatives, and mentor junior engineers to enhance support operations and reduce food waste in the grocery industry.

Technical Support EngineeringSolutions EngineeringData EngineeringSQL
JetBrains

Senior Support Engineer (ReSharper)

๐Ÿ•’ 8 days ago
JetBrains๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Senior Support Engineer for ReSharper, you will investigate complex technical issues, advocate for user needs, and collaborate with product teams to enhance developer tools.

.NET Technology StackMicrosoft Visual StudioVisual Studio CodeC#
Twilio

Technical Support Engineer 2

๐Ÿ•’ 8 days ago
Twilio๐Ÿ‘ฅ 5001 - 10,000 employees๐Ÿข Software Development๐Ÿค B2B

As a Technical Support Engineer 2, you will support customers in using Twilio's platform, ensuring they have the best experience with Twilio's products and services.

Technical SupportFull-stack JavaScriptNode.jsC#
LangChain

Senior Technical Support Engineer

๐Ÿ•’ 11 days ago
LangChain๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Technology, Information And Internet๐Ÿค B2B

As a Senior Technical Support Engineer, you will lead customer support for technical users, diagnosing issues and enhancing AI observability for production LLM applications.

Technical SupportSolutions EngineeringSREAPIs
Gcore

Technical Support Engineer (Edge Network)

๐Ÿ•’ 11 days ago
Gcore๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Information Technology And Services

As a Technical Support Engineer for Edge Network, you will handle customer requests, provide consultations, conduct diagnostics, and address complex technical issues to enhance user experience.

Technical SupportNetworkingTCP/IPDNS
Brainlab

Support Specialist - Radiotherapy (RT) - Poland

๐Ÿ•’ 11 days ago
Brainlab๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Medical Devices

As a Support Specialist in Radiotherapy, you will install and maintain advanced radiotherapy systems, ensuring client satisfaction through effective communication and technical support.

๐Ÿ“ ๐Ÿ‡ต๐Ÿ‡ฑ Warsaw - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿฅ‡ Support Engineer๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ต๐Ÿ‡ฑ Polish Required
Medical PhysicsMedical DosimetryRadiation TherapyInformatics
Veeam Software

Onsite Desktop Support Engineer II

๐Ÿ•’ 12 days ago
Veeam Software๐Ÿ‘ฅ 5001 - 10,000 employees๐Ÿข IT Services And IT Consulting๐Ÿค B2B

Provide onsite IT support for end-users, supervising daily operations and resolving technical issues to ensure smooth functioning at the Prague office.

๐Ÿ“ ๐Ÿ‡จ๐Ÿ‡ฟ Czech Republic - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿฅ‡ Support Engineer๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡จ๐Ÿ‡ฟ Czech Required
IT SupportService Desk ManagementSLA ComplianceUser Account Administration
Brainlab

Support Specialist Imaging Systems - Spain

๐Ÿ•’ 12 days ago
Brainlab๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Medical Devices

As a Support Specialist for Imaging Systems, you will install, maintain, and troubleshoot Brainlab systems, ensuring optimal performance and building strong customer relationships.

๐Ÿ“ ๐Ÿ‡ช๐Ÿ‡ธ Spain - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿฅ‡ Support Engineer๐Ÿ“ข ๐Ÿ‡ช๐Ÿ‡ธ Spanish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
Electrical EngineeringElectronicsMechatronicsTechnical Support
CyberArk

Senior Technical Support Engineer - Focused Services, Cortex XSIAM

๐Ÿ•’ 12 days ago
CyberArk๐Ÿ‘ฅ 10,000+ employees๐Ÿข Computer & Network Security

Provide technical support for Cortex XSIAM, troubleshooting complex cybersecurity issues and collaborating with developers to resolve customer problems.

๐Ÿ“ ๐Ÿ‡ช๐Ÿ‡ธ Spain - Remote๐Ÿ’ผ Full-Time๐ŸŽธ Senior๐Ÿฅ‡ Support Engineer๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ช๐Ÿ‡ธ Spanish Required
Endpoint SecuritySIEMEDR ToolsTroubleshooting
GitLab

Manager, Support Engineering (AMER)

๐Ÿ•’ 12 days ago
GitLab๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข IT Services And IT Consulting๐Ÿค B2B

As a Support Engineering Manager, you will lead a team of Support Engineers, focusing on hiring, developing talent, and enhancing customer support through innovative processes and AI integration.

Team LeadershipTechnical SupportAI IntegrationProcess Improvement
VetsEZ

Healthcare Integration Support Engineer (Remote Opportunity)

๐Ÿ•’ 12 days ago
VetsEZ๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Information Technology And Services

The Healthcare Integration Support Engineer will provide technical assistance and support for healthcare facilities and partners, troubleshooting integration and data-exchange issues across various healthcare technologies.

Technical SupportTroubleshootingHealthcare IntegrationEHR
Twilio

Technical Support Engineer 2

๐Ÿ•’ 12 days ago
Twilio๐Ÿ‘ฅ 5001 - 10,000 employees๐Ÿข Software Development๐Ÿค B2B

As a Technical Support Engineer 2, you will support customers using Twilio's Programmable Messaging product, providing expert guidance and troubleshooting for SMS applications.

Technical SupportCustomer ServiceREST APIDebugging
Twilio

Technical Support Engineer 2

๐Ÿ•’ 12 days ago
Twilio๐Ÿ‘ฅ 5001 - 10,000 employees๐Ÿข Software Development๐Ÿค B2B

As a Technical Support Engineer 2, you will provide exceptional technical support for the Email platform, mentor team members, and ensure customer satisfaction through effective problem resolution.

Technical SupportCustomer ServiceProblem-solvingCommunication
Tines

Technical Support Engineer I

๐Ÿ•’ 12 days ago
Tines๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer Software

Provide technical support and consultation to customers, troubleshooting and diagnosing issues while ensuring high levels of customer satisfaction.

Technical SupportAPI IntegrationsRESTGraphQL
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