Own post-sale customer relationships, guide onboarding and adoption of Redis solutions, demonstrate business value, and partner across teams to improve retention, renewals, and account growth.
Remote Senior Customer Success Manager Jobs
Search 252 active remote senior customer success manager jobs. No recruiters, no spam - just real jobs from real companies.
252 total jobs
69 new jobs this week
Leads key customer relationships and improves Customer Success activation, retention, and renewal processes, using financial modeling and AI-driven workflows to strengthen customer outcomes and recurring revenue.
Senior Customer Success Manager - West Coast
Own post-sale customer success for new and expanding accounts, guiding implementation and adoption, mitigating churn risk, and driving renewals and expansion through technical guidance and trusted customer relationships.
Principal Customer Success Portfolio Manager
Leads the development and optimization of customer success service offerings across Professional Services, Technical Success, and Support, using customer insights, performance metrics, and cross-functional governance to improve adoption.
Senior Dealer Relationship Manager (Southeast-based)
Manage dealer relationships across the Southeast by growing retail partnerships, onboarding and training dealers, resolving issues, and bringing dealer feedback to product and engineering teams.
Build scalable onboarding, enablement, and adoption programs that help mid-market and corporate customers realize value from ElevenLabs products, using product expertise, analytics, and AI-powered automation.
Senior Digital Customer Success Campaign Manager
Own and optimize digital customer success campaigns across the lifecycle, using customer insights, targeted journeys, experimentation, and analytics to improve adoption and measurable customer outcomes at scale.
Client Success Manager / vCIO (MSP)
Own client relationships as a trusted technology advisor, guiding IT roadmaps and service delivery, coordinating project quality, resolving escalations, and identifying opportunities to expand client engagements.
Drive customer adoption and retention through technical guidance, strategic engagement, scalable education, and data-informed programs, while advocating for customer needs and improving the customer experience.
Manage enterprise customers’ post-sales journey by providing technical guidance, driving adoption and renewals, monitoring customer health, and coordinating with internal teams to resolve issues and support growth.
Customer Success Architect, Japan
Own strategic enterprise and government accounts in Japan, guiding GitLab adoption and DevSecOps transformation, advising executives on platform strategy, and driving customer outcomes, renewals, and complex escalations.
Client Success Manager - Law Firms
Own post-sale relationships with law firm clients, driving retention, adoption, account expansion, and cross-sell opportunities while tracking portfolio health and performance with Field Sales.
Gerencia estrategicamente uma carteira de clientes, impulsionando adoção, retenção e expansão de receita por meio de análises de resultados, coordenação de projetos e evolução de processos de Customer Success.
Own post-launch success for a portfolio of travel management company partners, driving account migration, agent and traveler adoption, issue resolution, and sustained booking growth through data-led partnership management.
Lead technical adoption and implementation for enterprise customers, aligning platform use with security goals, improving value realization, and coordinating customer needs across product, engineering, support, and sales teams.
Leads technical adoption and implementation for strategic customers, aligning Armis platform deployments with business and security goals while coordinating across customer stakeholders and internal teams to drive value.
Own strategic customer accounts by driving onboarding, product adoption, renewals, and expansion, while aligning customer goals with business outcomes and coordinating internal teams to resolve challenges.
Manage high-touch support relationships for premier enterprise accounts, coordinating customers and support engineers to resolve critical issues quickly while improving support processes and customer experience.
Own and grow a portfolio of strategic channel partnerships, improving revenue share and partner performance through commercial reviews, enablement, joint go-to-market planning, and cross-functional collaboration.
Manage enterprise client relationships and account strategy, resolve escalations, drive account growth, and partner across teams to improve customer outcomes, platform education, and internal workflows.
Own enterprise customer relationships and account strategy, resolve client issues, drive account growth, and partner across teams to improve Pacvue onboarding, education, and product workflows.
Own strategic post-sale relationships with executive stakeholders, leading complex customer transformations, driving platform adoption and value, mitigating churn risks, and supporting renewals and expansion.
Own customer onboarding, adoption, health, renewals, and expansion for enterprise software accounts, partnering across Sales, Support, and Product to resolve issues and help customers achieve their goals.
Own enterprise customer onboarding, technical success plans, adoption, renewals, and expansion, connecting deployment priorities to business outcomes while coordinating with Sales, Solutions, Support, Product, and Engineering.
