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Remote Senior Customer Success Manager Jobs

Search 252 active remote senior customer success manager jobs. No recruiters, no spam - just real jobs from real companies.

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Redis

Customer Success Manager

🔥 12 hours ago
Redis👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Own post-sale customer relationships, guide onboarding and adoption of Redis solutions, demonstrate business value, and partner across teams to improve retention, renewals, and account growth.

Customer SuccessAccount ManagementCustomer OnboardingProduct Adoption
Plenful

Customer Experience Lead

🔥 17 hours ago
Plenful👥 51 - 200 employees🏢 Hospital & Health Care

Leads key customer relationships and improves Customer Success activation, retention, and renewal processes, using financial modeling and AI-driven workflows to strengthen customer outcomes and recurring revenue.

Customer SuccessCustomer Account ManagementCustomer ActivationCustomer Retention
LaunchDarkly

Senior Customer Success Manager - West Coast

🕒 yesterday
LaunchDarkly👥 501 - 1000 employees🏢 Computer Software

Own post-sale customer success for new and expanding accounts, guiding implementation and adoption, mitigating churn risk, and driving renewals and expansion through technical guidance and trusted customer relationships.

Customer SuccessCustomer OnboardingAccount ManagementRenewal Management
Zscaler

Principal Customer Success Portfolio Manager

🕒 4 days ago
Zscaler👥 5001 - 10,000 employees🏢 Computer And Network Security🤝 B2B

Leads the development and optimization of customer success service offerings across Professional Services, Technical Success, and Support, using customer insights, performance metrics, and cross-functional governance to improve adoption.

Customer SuccessPortfolio ManagementProgram ManagementService Offering Development
Upstart

Senior Dealer Relationship Manager (Southeast-based)

🕒 4 days ago
Upstart👥 1001 - 5000 employees🏢 Financial Services

Manage dealer relationships across the Southeast by growing retail partnerships, onboarding and training dealers, resolving issues, and bringing dealer feedback to product and engineering teams.

Dealer Relationship ManagementIndirect Auto FinanceF&IDealer Finance Process
ElevenLabs

Adoption Strategist - North America

🕒 4 days ago
ElevenLabs👥 51 - 200 employees🏢 Research Services

Build scalable onboarding, enablement, and adoption programs that help mid-market and corporate customers realize value from ElevenLabs products, using product expertise, analytics, and AI-powered automation.

Customer AdoptionCustomer EnablementDigital Customer SuccessVoice AI
1Password

Senior Digital Customer Success Campaign Manager

🕒 4 days ago
1Password👥 1001 - 5000 employees🏢 Computer And Network Security🤝 B2B

Own and optimize digital customer success campaigns across the lifecycle, using customer insights, targeted journeys, experimentation, and analytics to improve adoption and measurable customer outcomes at scale.

Digital Customer SuccessLifecycle MarketingCustomer Lifecycle ProgramsCampaign Management
Resultant

Client Success Manager / vCIO (MSP)

🕒 4 days ago
Resultant👥 201 - 500 employees🏢 Management Consulting

Own client relationships as a trusted technology advisor, guiding IT roadmaps and service delivery, coordinating project quality, resolving escalations, and identifying opportunities to expand client engagements.

Client Relationship ManagementIT Service DeliveryManaged ServicesTechnology Roadmapping
Cribl

Senior Customer Success Engineer

🕒 4 days ago
Cribl👥 1001 - 5000 employees🏢 Technology🤝 B2B

Drive customer adoption and retention through technical guidance, strategic engagement, scalable education, and data-informed programs, while advocating for customer needs and improving the customer experience.

Customer SuccessCustomer AdoptionTechnical TroubleshootingData Observability
Cloudinary

Technical Customer Success Manager

🕒 4 days ago
Cloudinary👥 201 - 500 employees🏢 Internet

Manage enterprise customers’ post-sales journey by providing technical guidance, driving adoption and renewals, monitoring customer health, and coordinating with internal teams to resolve issues and support growth.

Customer SuccessTechnical Customer SuccessSaaSCustomer Relationship Management
GitLab

Customer Success Architect, Japan

🕒 5 days ago
GitLab👥 1001 - 5000 employees🏢 IT Services And IT Consulting🤝 B2B

Own strategic enterprise and government accounts in Japan, guiding GitLab adoption and DevSecOps transformation, advising executives on platform strategy, and driving customer outcomes, renewals, and complex escalations.

📍 🇯🇵 Japan - Remote💼 Full-Time🎸 Senior🤝 Customer Success Manager📢 🇯🇵 Japanese Required📢 🇬🇧 English Required
Customer Success StrategyEnterprise Account ManagementDevsecopsCI/CD
Datavant

Client Success Manager - Law Firms

🕒 5 days ago
Datavant👥 5001 - 10,000 employees🏢 Software Development🤝 B2B

Own post-sale relationships with law firm clients, driving retention, adoption, account expansion, and cross-sell opportunities while tracking portfolio health and performance with Field Sales.

Client SuccessClient Relationship ManagementAccount ExpansionClient Retention
Bemobi

Analista de Customer Success Sênior

🕒 5 days ago
Bemobi👥 501 - 1000 employees🏢 Computer Software

Gerencia estrategicamente uma carteira de clientes, impulsionando adoção, retenção e expansão de receita por meio de análises de resultados, coordenação de projetos e evolução de processos de Customer Success.

Customer SuccessAccount ManagementGestão De ProjetosAnálise De Indicadores
Engine

Senior OBT Success Manager

🕒 5 days ago
Engine👥 1 - 10 employees🏢 Technology

Own post-launch success for a portfolio of travel management company partners, driving account migration, agent and traveler adoption, issue resolution, and sustained booking growth through data-led partnership management.

Partner SuccessCustomer SuccessStrategic Account ManagementCorporate Travel
ServiceNow

Sr Customer Success Manager

🕒 5 days ago
ServiceNow👥 10,000+ employees🏢 Computer Software

Lead technical adoption and implementation for enterprise customers, aligning platform use with security goals, improving value realization, and coordinating customer needs across product, engineering, support, and sales teams.

Customer SuccessTechnical Account ManagementNetwork EngineeringNetwork Architecture
ServiceNow

Sr Customer Success Manager

🕒 5 days ago
ServiceNow👥 10,000+ employees🏢 Computer Software

Leads technical adoption and implementation for strategic customers, aligning Armis platform deployments with business and security goals while coordinating across customer stakeholders and internal teams to drive value.

Customer Success ManagementTechnical Account ManagementNetwork EngineeringNetwork Architecture
Tenable

Customer Success Manager

🕒 5 days ago
Tenable👥 1001 - 5000 employees🏢 Cybersecurity

Own strategic customer accounts by driving onboarding, product adoption, renewals, and expansion, while aligning customer goals with business outcomes and coordinating internal teams to resolve challenges.

Customer SuccessStrategic Account ManagementSaaS Account ManagementCustomer Onboarding
Ping Identity

Support Account Manager

🕒 5 days ago
Ping Identity👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Manage high-touch support relationships for premier enterprise accounts, coordinating customers and support engineers to resolve critical issues quickly while improving support processes and customer experience.

Enterprise SoftwareTechnical SupportAccount ManagementCustomer Relationship Management
Engine

Senior Partner Growth Manager

🕒 5 days ago
Engine👥 1 - 10 employees🏢 Technology

Own and grow a portfolio of strategic channel partnerships, improving revenue share and partner performance through commercial reviews, enablement, joint go-to-market planning, and cross-functional collaboration.

Channel PartnershipsPartner GrowthStrategic Account ManagementPartner Enablement
ServiceNow

Principal Customer Success Executive

🕒 5 days ago
ServiceNow👥 10,000+ employees🏢 Computer Software

Own strategic post-sale relationships with executive stakeholders, leading complex customer transformations, driving platform adoption and value, mitigating churn risks, and supporting renewals and expansion.

Customer SuccessExecutive Stakeholder ManagementAccount ManagementConsulting
Coder

Senior Customer Success Manager

🕒 5 days ago
Coder👥 51 - 200 employees🏢 Computer Software

Own customer onboarding, adoption, health, renewals, and expansion for enterprise software accounts, partnering across Sales, Support, and Product to resolve issues and help customers achieve their goals.

Customer SuccessSaaSEnterprise Customer RelationshipsCustomer Onboarding
Coder

Senior Strategic Customer Success Manager

🕒 5 days ago
Coder👥 51 - 200 employees🏢 Computer Software

Own enterprise customer onboarding, technical success plans, adoption, renewals, and expansion, connecting deployment priorities to business outcomes while coordinating with Sales, Solutions, Support, Product, and Engineering.

Customer SuccessEnterprise Account ManagementCustomer OnboardingDeployment Planning
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