15 total jobs
4 new jobs this week
As a Technical Customer Support Advocate, you will manage complex technical issues, optimize support systems, and enhance customer experiences through effective problem-solving and automation.
Resolve customer app issues through debugging, architecture guidance, and integrations, while improving the platform and AI agent, maintaining support documentation, automating workflows, and coordinating platform incidents.
Resolve customer app issues through debugging, architecture guidance, and integrations, while improving the underlying platform, automating support workflows, maintaining documentation, and coordinating platform incident communications.
Resolve customer app issues through debugging, architecture guidance, and integrations, then improve the platform and AI agent to prevent repeat problems while maintaining documentation and handling incidents.
As a Technical Customer Support Engineer, you will provide expert support for complex technologies, ensuring a positive customer experience throughout their support interactions.
As a Technical Customer Support Specialist, you'll diagnose issues, design quick solutions, and collaborate with engineering and product teams to enhance customer experience on our AI platform.
Own relationships with a portfolio of 25–40 customers, combining technical troubleshooting, product guidance, and proactive account health management to support retention and help customers succeed with PostHog.
As a Technical Success Engineer, you'll provide tier 1 technical support, investigate and escalate issues, and collaborate with teams to enhance customer implementation and documentation.
Own post-sales relationships for traffic technology customers, guiding onboarding, adoption, renewals, and technical problem-solving while monitoring account health and helping municipalities realize lasting value.
As an AI Support Engineer, you will troubleshoot complex technical issues for customers, enhance support systems, and drive operational excellence in a rapidly evolving AI landscape.
Support customers with rheometers and viscometers through diagnostics, training, and measurements, while sharing product knowledge and conducting client meetings.
As a Technical Customer Support representative, you will provide high-quality support for our SaaS product, ensuring customer satisfaction through effective communication and problem-solving.
Own relationships with a portfolio of 25–40 customers, combining technical troubleshooting, product guidance, and proactive account health management to support retention and help customers succeed with PostHog.
As a Technical Customer Support representative, you will provide high-quality support for our SaaS product, ensuring customer satisfaction through effective communication and problem-solving.
The MRI Technical Customer Success Manager will configure and deploy SwiftMR, provide technical support, and ensure seamless integration with MRI systems and PACS for healthcare clients.
