🕒 yesterday
Provide technical support for Autodesk Revit, Navisworks, and BIM 360/Autodesk Construction Cloud, troubleshooting customer issues, managing support cases, and helping customers use these tools effectively.
Remote Mid-level Support Engineer Jobs
Search 140 active remote mid-level support engineer jobs. No recruiters, no spam - just real jobs from real companies.
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🕒 4 days ago
Provide remote diagnosis and triage of field-installed security systems, investigate customer issues, support field engineers, manage tickets, test software releases, and apply fixes to customer systems.
🕒 7 days ago
Troubleshoot customer issues across APIs, connectors, data pipelines, and embedded integrations, partnering with engineering and product teams to resolve root causes and improve the platform.
🕒 7 days ago
Own complex technical support for Federal customers, troubleshooting Tines Cloud and self-hosted deployments, guiding workflow development, and translating customer issues into product improvements.
DevOps Customer Support Engineer (Remote Europe)
🕒 9 days ago
Spacelift👥 51 - 200 employees🏢 Computer Software
🕒 9 days ago
As a DevOps Customer Support Engineer, you will support customers through various channels, diagnose technical issues, and enhance relationships with both customers and internal teams.
🕒 11 days ago
As a Technical Support Engineer 2, you will support customers in using Twilio's platform, ensuring they have the best experience with Twilio's products and services.
Technical Support Engineer (Edge Network)
🕒 14 days ago
Gcore👥 201 - 500 employees🏢 Information Technology And Services
🕒 14 days ago
As a Technical Support Engineer for Edge Network, you will handle customer requests, provide consultations, conduct diagnostics, and address complex technical issues to enhance user experience.
Support Specialist - Radiotherapy (RT) - Poland
🕒 14 days ago
Brainlab👥 1001 - 5000 employees🏢 Medical Devices
🕒 14 days ago
As a Support Specialist in Radiotherapy, you will install and maintain advanced radiotherapy systems, ensuring client satisfaction through effective communication and technical support.
📍 🇵🇱 Warsaw - Remote💼 Full-Time🎹 Mid-level🥇 Support Engineer📢 🇬🇧 English Required📢 🇵🇱 Polish Required
Onsite Desktop Support Engineer
🕒 14 days ago
Veeam Software👥 5001 - 10,000 employees🏢 IT Services And IT Consulting🤝 B2B
🕒 14 days ago
Provide onsite IT support for end-users, supervising daily operations and resolving technical issues to ensure smooth functioning at the Prague office.
📍 🇨🇿 Czech Republic - Remote💼 Full-Time🎹 Mid-level🥇 Support Engineer📢 🇬🇧 English Required📢 🇨🇿 Czech Required
Support Specialist Imaging Systems - Spain
🕒 14 days ago
Brainlab👥 1001 - 5000 employees🏢 Medical Devices
🕒 14 days ago
As a Support Specialist for Imaging Systems, you will install, maintain, and troubleshoot Brainlab systems, ensuring optimal performance and building strong customer relationships.
📍 🇪🇸 Spain - Remote💼 Full-Time🎹 Mid-level🥇 Support Engineer📢 🇪🇸 Spanish Required📢 🇬🇧 English Required
🕒 14 days ago
As a Technical Support Engineer 2, you will support customers using Twilio's Programmable Messaging product, providing expert guidance and troubleshooting for SMS applications.
🕒 14 days ago
As a Technical Support Engineer 2, you will provide exceptional technical support for the Email platform, mentor team members, and ensure customer satisfaction through effective problem resolution.
🕒 14 days ago
Provide technical support and consultation to customers, troubleshooting and diagnosing issues while ensuring high levels of customer satisfaction.
Support Specialist Imaging Systems - France
🕒 14 days ago
Brainlab👥 1001 - 5000 employees🏢 Medical Devices
🕒 14 days ago
As a Support Specialist for Imaging Systems, you will install, maintain, and troubleshoot Brainlab systems, ensuring optimal performance and customer satisfaction.
📍 🇫🇷 Marseille - Remote💼 Full-Time🎹 Mid-level🥇 Support Engineer📢 🇫🇷 French Required📢 🇬🇧 English Required
Associate Technical Support Engineer - EMEA
🕒 15 days ago
Dragos👥 201 - 500 employees🏢 Computer & Network Security
🕒 15 days ago
As an Associate Technical Support Engineer, you will provide first-line support to customers, triaging cases and resolving issues related to critical infrastructure protection.
Associate Technical Support Engineer - APAC
🕒 16 days ago
Dragos👥 201 - 500 employees🏢 Computer & Network Security
🕒 16 days ago
As an Associate Technical Support Engineer, you will provide first-line support to customers, triaging cases and resolving issues to ensure the safety of critical infrastructure.
🕒 17 days ago
Technical Support Engineers at Plaid will manage customer issues from initial symptoms to resolution, ensuring a seamless experience while collaborating with internal teams.
Analista de Sustentação de Sistemas | Observabilidade (Noturno)
🕒 17 days ago
Mutant👥 501 - 1000 employees🏢 Information Technology And Services
🕒 17 days ago
Analista de sustentação de sistemas responsável por gerir incidentes, monitorar aplicações Web e Mobile com ferramentas de observabilidade e investigar falhas para manter a estabilidade dos serviços.
Support Engineer, U.S. Government Support
🕒 17 days ago
GitLab👥 1001 - 5000 employees🏢 IT Services And IT Consulting🤝 B2B
🕒 17 days ago
As a Support Engineer for the U.S. Government Support team, you will troubleshoot complex issues in GitLab deployments for public sector organizations, ensuring operational efficiency in secure environments.
Amazon Connect Support Engineer
🕒 18 days ago
Miratech👥 501 - 1000 employees🏢 Information Technology And Services
🕒 18 days ago
The Amazon Connect Support Engineer will support and maintain AWS-based CCaaS and contact center environments, ensuring high availability and system reliability through monitoring and troubleshooting.
🕒 18 days ago
Resolve customer app issues through debugging, architecture guidance, and integrations, while improving the platform and AI agent, maintaining support documentation, automating workflows, and coordinating platform incidents.
🕒 18 days ago
Resolve customer app issues through debugging, architecture guidance, and integrations, while improving the underlying platform, automating support workflows, maintaining documentation, and coordinating platform incident communications.
🕒 18 days ago
Resolve customer app issues through debugging, architecture guidance, and integrations, then improve the platform and AI agent to prevent repeat problems while maintaining documentation and handling incidents.
L2 - Cloud Native Support Engineer
🕒 18 days ago
Kiratech👥 51 - 200 employees🏢 Information Technology And Services
🕒 18 days ago
As an L2 Cloud Native Support Engineer, you will manage Cloud Native platforms, provide second-level technical support, and drive continuous improvement of managed services.
