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Remote Mid-level Support Engineer Jobs

Search 0 active remote mid-level support engineer jobs. No recruiters, no spam - just real jobs from real companies.

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Talentuch

L3 Systems Engineer (MSP)

Talentuch๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Staffing And Recruiting
๐Ÿ•’ 5 days ago

Provide advanced Level 3 technical support across multiple client environments in an MSP setting, troubleshooting complex issues and managing support tickets effectively.

Level 3 SupportMicrosoft 365Azure ADExchange Online
OPSWAT

Joint Professional Services - Technical Support Engineer in Australia

OPSWAT๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Computer And Network Security๐Ÿค B2B
๐Ÿ•’ 8 days ago

Join OPSWAT as a Joint Professional Services and Technical Support Engineer, where you'll resolve technical issues, implement solutions, and enhance customer satisfaction.

WindowsWindows ServerLinuxNetworking
Bitdeer

SRE L1 Support/Cloud Platform Ops Engineer

Bitdeer๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer Software
๐Ÿ•’ 13 days ago

In this role, you will monitor GPU cluster health, respond to incidents, and provide critical data to enhance automation in a cutting-edge AI-operated GPU cloud environment.

GPU MonitoringIncident ResponseLinux AdministrationPrometheus
GitLab

Support Engineer, U.S. Government Support

GitLab๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข IT Services And IT Consulting๐Ÿค B2B
๐Ÿ•’ 17 days ago

As a Support Engineer for the U.S. Government Support team, you will troubleshoot complex GitLab deployments in secure environments, ensuring operational efficiency and compliance.

LinuxGitlabTroubleshootingDocumentation
Sd-Solutions

MarketplaceTech Client #2 | Software Support Engineer

Sd-Solutions๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Staffing And Recruiting
๐Ÿ•’ 17 days ago

As a Software Support Engineer, you will manage bugs, feature requests, and AI-assisted workflows while collaborating closely with the founder on an internal platform.

Full-stack EngineeringAI/ML SystemsAgent-based ToolingBackend Systems Maintenance
Embraer

Customer Support Engineer

Embraer๐Ÿ‘ฅ 10,000+ employees๐Ÿข Aviation & Aerospace
๐Ÿ•’ 19 days ago

The Customer Support Engineer provides technical support to clients and operators, analyzing issues and coordinating maintenance solutions for aircraft systems.

Aeronautical EngineeringMechanical EngineeringTechnical SupportAircraft Systems
OpenAI

AI Support Engineer - Toronto

OpenAI๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Research Services
๐Ÿ•’ 24 days ago

As an AI Support Engineer, you will troubleshoot complex technical issues for customers, enhance support systems, and drive operational excellence in a rapidly evolving AI landscape.

User OperationsSupport EngineeringAPI TroubleshootingSaaS
Replit

Premium Support Engineer (Tokyo)

Replit๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Software Development๐Ÿค B2B
๐Ÿ•’ 26 days ago

As a Premium Support Engineer at Replit, youโ€™ll be the front line for our highest-value customers โ€” delivering fast, expert, and reliable technical support when it matters most.

๐Ÿ“ ๐Ÿ‡ฏ๐Ÿ‡ต Japan - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-levelโค๏ธ Customer Success Engineer๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ฏ๐Ÿ‡ต Japanese Required
Technical SupportDeveloper SupportSystems EngineeringJavaScript
Percona

MySQL Database Support Engineer (AMERICAS - Remote)

Percona๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer Software
๐Ÿ“… Aug 7

As a MySQL Database Support Engineer, you will assist customers' DBA teams by investigating issues, providing detailed analyses, and contributing to the open-source community through blog posts and knowledge base articles.

MySQLInnodbPerformance TuningQuery Optimization
Helpware-Inc

Support Engineer Tier 2 (Peru)

Helpware-Inc๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Outsourcing/offshoring
๐Ÿ“… Aug 6

The PCloud Technical Support Engineer (L2) ensures the security and availability of the Privilege Cloud environment by managing infrastructure and providing technical support.

Systems AdministrationTechnical SupportWindows ServerLinux
Helpware-Inc

Support Engineer Tier 2 (Remote)

Helpware-Inc๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Outsourcing/offshoring
๐Ÿ“… Aug 6

The PCloud Technical Support Engineer (L2) ensures the security and availability of the Privilege Cloud environment, focusing on infrastructure and session management.

Systems AdministrationTechnical SupportWindows ServerLinux
GitLab

Intermediate Support Engineer (SHIFT)

GitLab๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข IT Services And IT Consulting๐Ÿค B2B
๐Ÿ“… Aug 5

As an Intermediate Support Engineer, you will troubleshoot customer issues, collaborate with various teams, and contribute to product improvements in a shift-based role.

Linux AdministrationScripting (ruby, Bash)MVC Frameworks (ruby On Rails)Git
Pinterest

Manager II, Technical Support Engineer

Pinterest๐Ÿ‘ฅ 5001 - 10,000 employees๐Ÿข Computer Software
๐Ÿ“… Aug 5

Lead a regional team of Partner/Support Engineers to enhance advertiser relationships and drive technical excellence across Pinterest's products and APIs.

Team LeadershipCoachingPerformance ManagementTechnical Support
Braintrust

Developer Support Engineer (Singapore)

Braintrust๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Technology, Information And Internet๐Ÿค B2B
๐Ÿ“… Jul 31

This role blends technical problem solving, developer empathy, and tight collaboration with Engineering, Solutions, and Product. If you love solving complex problems, explaining technical concepts clearly, and making developersโ€™ lives.

APISDKPythonTypeScript
Supabase

Support Engineer (AMER - Weekends)

Supabase๐Ÿ‘ฅ 51 - 200 employees๐Ÿข IT Services And IT Consulting๐Ÿค B2B
๐Ÿ“… Jul 31

Support Engineers at Supabase provide exceptional developer support, addressing a range of inquiries from billing to technical implementation, while collaborating with product teams to enhance user experience.

Customer SupportDeveloper SupportSQLPostgreSQL
Supabase

Support Engineer (EMEA - Weekends)

Supabase๐Ÿ‘ฅ 51 - 200 employees๐Ÿข IT Services And IT Consulting๐Ÿค B2B
๐Ÿ“… Jul 31

Support Engineers at Supabase provide world-class developer support, addressing issues and guiding users through various technical challenges while collaborating with product teams.

Customer SupportSQLPostgreSQLLinux
GitLab

Support Engineer (AMER)

GitLab๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข IT Services And IT Consulting๐Ÿค B2B
๐Ÿ“… Jul 31

As a Support Engineer at GitLab, you will bridge the gap between support and engineering, resolving customer issues while collaborating with various teams to enhance product features and documentation.

Linux AdministrationScripting (ruby, Bash)MVC Frameworks (ruby On Rails)Git
Gcore

Hardware Support Engineer

Gcore๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Information Technology And Services
๐Ÿ“… Jul 31

Company Description The worldโ€™s digital experiences run on something invisible: the infrastructure and software that keep them fast, reliable, and secure. At Gcore, youโ€™ll help design and deliver that foundation for an AI-driven world.

Hardware SupportServer ArchitecturePC HardwareTroubleshooting
Percona

PostgreSQL Database Support Engineer - EMEA (Remote)

Percona๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer Software
๐Ÿ“… Jul 24

As a PostgreSQL Database Support Engineer, you'll assist customers' DBA teams by analyzing issues, providing expert guidance, and contributing to the open-source community through content creation.

PostgreSQLPerformance TuningQuery OptimizationIndex Tuning

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