Call Center Representatives will utilize exceptional communication skills and analytical abilities to support client operations by managing calls and documenting sensitive information accurately.
Remote Mid-level Call Center Representative Jobs
Search 32 active remote mid-level call center representative jobs. No recruiters, no spam - just real jobs from real companies.
32 total jobs
13 new jobs this week
Oversee and manage call center associates to ensure quality service and profitability, while training staff and implementing policies for customer satisfaction.
As a Call Center Manager, you will enhance the productivity of Sales Development Representatives by overseeing their training, monitoring performance, and reporting results to management.
As a Call Center Project Coordinator, you will guide customers through their initial interactions, ensuring clarity and minimal friction while improving operational processes.
Healthcare Virtual Assistant (Call Center) (BBS862)
As a Healthcare Virtual Assistant, you will manage inbound patient calls, handle inquiries, schedule appointments, and ensure a smooth patient experience in a high-volume call center.
Handle inbound leads, outbound follow-ups, and cold calls for roofing and custom home services, qualifying prospects, booking consultations, and keeping call records and lead pipeline information current.
Handle inbound lead calls, outbound follow-ups, and cold-calling campaigns for roofing and custom home services, qualifying prospects, booking consultations, and keeping lead records accurate.
Handle inbound leads, outbound follow-ups, and cold calls for roofing and custom home services, qualifying prospects, booking consultations and site visits, and keeping call records and lead information up to date.
Handle inbound and outbound customer inquiries about insurance, resolve concerns, follow up on documentation and policy updates, and maintain accurate client records across company systems.
Serve as the first point of contact for healthcare clients by handling calls and enquiries, coordinating appointments, updating records, and providing professional, attentive customer service.
Remote - Healthcare Call Center Representative
As a Healthcare Call Center Representative, you will provide exceptional customer service, manage inquiries, and resolve issues while ensuring compliance with healthcare regulations.
Bilingual Call Centre Agent (Spanish-English) | USA Hours (Remote)
Handle inbound Spanish- and English-language customer calls for U.S.-based clients, resolve basic enquiries, document interactions accurately, and follow client processes and escalation procedures.
The Call Center Manager oversees daily operations, ensuring efficient workforce utilization, staffing, and achievement of performance targets while analyzing data for continuous improvement.
Remote – Spanish Bilingual Healthcare Call Center Representative
As a Spanish Bilingual Healthcare Call Center Representative, you will provide exceptional customer service, assisting members with inquiries about healthcare options and ensuring compliance with regulations.
Handle inbound customer calls, answer product and service questions, resolve common issues, document interactions, and coordinate with internal teams to deliver a helpful customer experience.
Spanish Bilingual Call Center Pharmacy Technician Florida License Required
The Patient Engagement Specialist will manage outbound patient refill calls and assist patients throughout the refill process, ensuring efficient communication and support.
Inbound Sales & Customer Service Representative - (Home Services)
Handle high-volume inbound calls for plumbing services, understand customer needs, book appointments, and convert customers to memberships while delivering a professional, customer-first experience.
Serve as the first point of contact for customers, handling calls and messages, answering questions, routing requests, processing information, and following up to ensure a professional, positive service experience.
Manage overdue balances on retail banking products through outbound calls, negotiate debt restructuring, and record customer interactions in the bank’s operational systems.
Call Center & Contact Center Professionals
Lead and optimize contact center operations while managing team performance and enhancing customer experience across various channels.
Call Center & Contact Center Professionals
Lead and optimize contact center operations while managing team performance and enhancing customer experience across various communication channels.
Call Center & Contact Center Professionals
Lead and optimize contact center operations while managing team performance and enhancing customer experience across multiple channels.
Call Center & Contact Center Professionals
Lead and optimize contact center operations while managing team leaders and driving performance through coaching and KPIs, ensuring an excellent customer experience.
Call Center & Contact Center Professionals
Lead and optimize contact center operations while managing team performance and enhancing customer experience across various communication channels.
