Premium Support Account Manager
Own relationships with a portfolio of premium users, resolving support cases across email, chat, and phone while improving retention and sharing customer insights to enhance products and experiences.
1,417 total jobs
279 new jobs this week
Own relationships with a portfolio of premium users, resolving support cases across email, chat, and phone while improving retention and sharing customer insights to enhance products and experiences.
Own relationships with a portfolio of premium users, resolve support and retention issues across email, chat, and phone, and share customer insights to improve products and experiences.
Own relationships with a portfolio of premium users, resolving support cases across email, chat, and phone while improving retention and sharing customer insights to enhance products and experiences.
Own relationships with a portfolio of premium users, resolve support and retention challenges across email, chat, and phone, and share customer insights to improve products and experiences.
Own relationships with a portfolio of premium users, resolving support cases across email, chat, and phone while improving retention and sharing customer insights to enhance products and experiences.
Own relationships with a portfolio of premium users, resolving support issues across email, chat, and phone while improving retention and sharing customer insights to enhance products and experiences.
Own relationships with a portfolio of premium users, resolving support cases across email, chat, and phone while improving retention and sharing customer insights to enhance products and experiences.
Lead and scale a commercial customer success organization, owning the customer journey from onboarding through renewal while developing teams, improving retention and revenue, and supporting secure government software deployments.
Berรคt und betreut Kunden im Lebensmittelbereich, bewertet Lebensmittel und Laborergebnisse lebensmittelrechtlich, prรผft Etiketten und legt passende Analyseumfรคnge und Prรผfplรคne fest.
Own the technical success of enterprise customers using Ping Identity solutions, guiding implementations from purchase to production, advising on architecture, and driving adoption through proactive account reviews.
Leads strategic hospital and health system relationships, owning client satisfaction, retention, renewals, and growth while aligning healthcare services with client goals and coordinating cross-functional delivery.
Own customer relationships and success plans, helping cloud software customers realize value, increase adoption, and achieve business outcomes while supporting retention and identifying expansion opportunities.
Manage relationships with top-tier players through proactive outreach, tailored rewards, and responsive support, strengthening loyalty and retention while identifying opportunities to grow player value.
Guide enterprise customers in maximizing Adobe Experience Cloud value by improving adoption, measuring business outcomes, managing account health, and coordinating retention and expansion strategies.
Own strategic enterprise and government accounts in Japan, guiding GitLab adoption and DevSecOps transformation, advising executives on platform strategy, and driving customer outcomes, renewals, and complex escalations.
Provides technical guidance and independently assesses condominium common-element warranty claims, using construction expertise, inspections, negotiation, and dispute resolution to support fair, timely outcomes.
Build strategic relationships with enterprise customers, drive adoption and measurable value from cybersecurity solutions, and coordinate internal teams to address risks, strengthen retention, and improve customer outcomes.
The Sr. Director, Customer Experience and Strategic Execution will lead a multidisciplinary organization focused on elevating customer experience, resolving complex escalations, and delivering strategic business initiatives.
Lead a multidisciplinary customer experience and strategic execution organization, owning executive escalations, customer journey improvements, enterprise programs, and operational initiatives that strengthen retention and service quality.
Leads a multidisciplinary customer experience organization, owning executive escalations, customer journey improvement, enterprise program governance, and strategic initiatives that strengthen retention and service quality.
As a Customer Success Manager (Enterprise), you will manage a portfolio of trades companies, ensuring they maximize the value of our software and enhance their experience.
Own the health of ClientโTalent partnerships by guiding onboarding, advising on collaboration, resolving misalignment, and coordinating with internal teams to support productive, lasting working relationships.
Manage SEO client relationships and campaigns, shaping strategy around business goals while coordinating delivery teams, interpreting performance data, and guiding clients toward stronger results and retention.
The Client Onboarding Concierge will guide new customers through initial setup, ensuring they are prepared for onboarding and addressing any issues that arise during the process.
Those that list pay offer a median of $120,000 a year. The middle half pay between $82,000 and $152,000.
| Level | Range | Middle half ยท median |
|---|---|---|
| Mid-level | $75Kโ$122K ยท $90K | |
| Senior | $115Kโ$164K ยท $140K | |
| Leadership | $153Kโ$218K ยท $171K |
32% of these listings post pay. From 183 listings with pay in USD, at most three per company.
11% of these listings are open worldwide and 1% to a whole region, like Europe or Latin America. The other 88% hire in specific countries:
From 1,331 listings that state where they hire.
Half stop taking applications within 30 days of being posted, and 1 in 4 within 11 days. Applying in the first week counts.
11 days
1 in 4 closed by then
30 days
Half closed by then
59 days
3 in 4 closed by then
From 756 listings that closed in the last 120 days, at most three per company.