🕒 yesterday
Leads Customer Support and Account Operations across B2B and B2C, managing a global team while improving service performance, customer retention, and the end-to-end customer experience.
Passport jobs
International shipping, compliance, and localization solutions for DTC ecommerce brands.
6 open roles at Passport
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🕒 22 days ago
Lead multiple customer implementations from post-sale kickoff through go-live, coordinating cross-functional teams, managing timelines and risks, and improving onboarding processes to deliver successful launches.
🕒 23 days ago
Own brand remittances end to end, reconcile sales and payment data, resolve discrepancies, and improve reporting and automation in partnership with Development and Engineering.
📅 Oct 9
Drive enterprise new-business revenue by building strategic pipelines, closing complex ecommerce sales, and advising brands on international expansion while managing relationships through the client lifecycle.
📅 Oct 6
Own the customer experience and success of high-volume SMB accounts by monitoring account health, driving product adoption and retention, and shaping scalable customer lifecycle programs.
📅 Aug 20
Own the full lifecycle of 3PL partnerships, from prospecting and closing new warehouse partners to expanding brand adoption, referrals, and long-term account growth.
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