Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
Requirements:
Atenda alunos por voz e WhatsApp, investigue os motivos de cancelamento e negocie soluções para apoiar a permanência na faculdade, registrando cada interação nos sistemas de atendimento.
Handle customer inquiries for an e-commerce platform through calls, chats, and email, resolving after-sales issues and supporting customer satisfaction while mentoring and training new team members.
Handle customer inquiries about moving requests across website, phone, email, and chat, provide entry-level sales support, and follow procedures while escalating questions when needed.
Handle Dutch-speaking customers’ after-sales questions by phone, chat, and email, resolving issues with orders, payments, and complaints while supporting customer satisfaction and new team members.
Εξυπηρετεί ιδιώτες πελάτες τράπεζας μέσω εισερχόμενων κλήσεων, διαχειρίζεται αιτήματα για κάρτες και e-banking και καταχωρεί σχετικά ζητήματα.
