Εξυπηρετεί ιδιώτες πελάτες τράπεζας σε εισερχόμενες κλήσεις και διαχειρίζεται αιτήματα σχετικά με κάρτες και e-banking, παρέχοντας επαγγελματική και αποτελεσματική υποστήριξη.
Leads backend solution design and development with C# and.NET, shaping architecture, translating stakeholder needs into technical solutions, and mentoring developers to deliver reliable, scalable software.
Manage overdue portfolios by contacting and negotiating with borrowers, submitting requests for repayment arrangements, and coordinating with relevant parties to implement them.
Coordinates IT projects by supporting project plans, schedules, resources, scope, risks, and documentation while keeping teams and stakeholders aligned and reporting progress to the PMO.
Агентът договаря с клиенти по телефона условия за погасяване на задължения, проверява данни в бази данни и въвежда информацията в специализиран софтуер.
Manage CMS publishing, deployments, environment readiness, user access, and frontline support to keep digital product releases stable, coordinated, and operationally sound.
Maintains and secures network infrastructure by configuring routers, switches, firewalls, and related services, monitoring performance, resolving complex issues, and planning network upgrades and designs.
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