We are hiring Customer Service and Inside Sales Representatives for a moving company. Customer service and inside sales are the same role here. Representatives handle customer inquiries about moving requests that come in through the website, phone, email, and chat, and do entry-level sales.
This is a full-time (40 hours per week), remote contractor position. The target start date is around the first of the year (Q1 2027). Clear English and a good personality are the most important requirements.
Key Responsibilities
Requirements
Benefits
Support current and prospective members by resolving questions about program offerings, eligibility, enrollment, and billing across email, phone, and chat, delivering clear, empathetic, and efficient service.
Handle customer inquiries for an e-commerce platform through calls, chats, and email, resolving after-sales issues and supporting customer satisfaction while mentoring and training new team members.
Handle Dutch-speaking customers’ after-sales questions by phone, chat, and email, resolving issues with orders, payments, and complaints while supporting customer satisfaction and new team members.
Support users by resolving app issues, explaining functionality, documenting interactions, and sharing feedback to improve products while building trust through empathetic service.
Support imaging providers by answering inquiries, troubleshooting workflow issues, documenting interactions, and coordinating with internal teams to deliver timely, professional service and maintain strong provider relationships.
