163 total jobs
29 new jobs this week
As a Senior Customer Success Engineer, Audit, you will drive adoption and workflow excellence for customers using the Fieldguide platform in their audit engagements.
Design and optimize automated, data-driven customer success programs that guide customers through onboarding, adoption, and renewal, using digital engagement and customer insights to improve outcomes at scale.
Manage relationships with Linearโs largest APAC customers, guiding onboarding, training, product adoption, and ongoing support while advocating for customer needs and driving satisfaction and retention.
Own retention, renewals, and sustained product adoption across enterprise accounts, building executive relationships and helping customers embed accessibility research into product development.
Manage enterprise customersโ success with Zipโs procurement platform by defining business outcomes, driving adoption and enablement, advising on procurement practices, and coordinating with product, engineering, sales, and renewals teams.
Own post-sale customer success for new and expanding accounts, guiding implementation and adoption, mitigating churn risk, and driving renewals and expansion through technical guidance and trusted customer relationships.
The Customer Success Manager will build and maintain strong client relationships, ensuring exceptional service and driving customer satisfaction and retention.
Leads the development and optimization of customer success service offerings across Professional Services, Technical Success, and Support, using customer insights, performance metrics, and cross-functional governance to improve adoption.
Advise enterprise customers on ServiceNow and Armis security architecture, lead technical engagements and adoption, resolve complex implementation challenges, and scale best practices across security products.
Own and optimize digital customer success campaigns across the lifecycle, using customer insights, targeted journeys, experimentation, and analytics to improve adoption and measurable customer outcomes at scale.
Drive customer adoption and retention through technical guidance, strategic engagement, scalable education, and data-informed programs, while advocating for customer needs and improving the customer experience.
Manage enterprise customersโ post-sales journey by providing technical guidance, driving adoption and renewals, monitoring customer health, and coordinating with internal teams to resolve issues and support growth.
Own strategic enterprise and government accounts in Japan, guiding GitLab adoption and DevSecOps transformation, advising executives on platform strategy, and driving customer outcomes, renewals, and complex escalations.
Gerencia estrategicamente uma carteira de clientes, impulsionando adoรงรฃo, retenรงรฃo e expansรฃo de receita por meio de anรกlises de resultados, coordenaรงรฃo de projetos e evoluรงรฃo de processos de Customer Success.
Leads technical adoption and implementation for strategic customers, aligning Armis platform deployments with business and security goals while coordinating across customer stakeholders and internal teams to drive value.
Own strategic customer accounts by driving onboarding, product adoption, renewals, and expansion, while aligning customer goals with business outcomes and coordinating internal teams to resolve challenges.
Manage enterprise client relationships and account strategy, resolve escalations, drive account growth, and partner across teams to improve customer outcomes, platform education, and internal workflows.
Own enterprise customer relationships and account strategy, resolve client issues, drive account growth, and partner across teams to improve Pacvue onboarding, education, and product workflows.
Own strategic post-sale relationships with executive stakeholders, leading complex customer transformations, driving platform adoption and value, mitigating churn risks, and supporting renewals and expansion.
Own customer onboarding, adoption, health, renewals, and expansion for enterprise software accounts, partnering across Sales, Support, and Product to resolve issues and help customers achieve their goals.
Own post-sale customer success for strategic accounts, guiding onboarding, implementation, adoption, renewals, and expansion while mitigating risk and building customer champions and executive relationships.
Own enterprise customer onboarding, technical success plans, adoption, renewals, and expansion, connecting deployment priorities to business outcomes while coordinating with Sales, Solutions, Support, Product, and Engineering.
Own post-sale relationships for notarization customers, driving adoption, measurable value, renewals, and expansion while coordinating cross-functional teams and translating customer insights into product and operational improvements.
Own the technical customer experience after the sale by leading enterprise implementations, resolving complex support issues, driving adoption, and improving the documentation and processes that help customers use Opal confidently.
