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Remote Mid-level Customer Success Manager Jobs

Search 593 active remote mid-level customer success manager jobs. No recruiters, no spam - just real jobs from real companies.

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Hostaway

Customer Success Role - 100% Remote - NAM

🕒 yesterday
Hostaway👥 201 - 500 employees🏢 Computer Software

Drive customer adoption, retention, and satisfaction by guiding North American accounts through onboarding and ongoing engagement, resolving escalations, delivering education, and sharing insights with internal teams.

Customer SuccessCustomer OnboardingCustomer AdoptionCustomer Retention
CyberArk

Customer Success Manager (Unit 42)

🕒 yesterday
CyberArk👥 10,000+ employees🏢 Computer & Network Security

Own customer onboarding, adoption, satisfaction, renewals, and growth for Unit 42 offerings, partnering with customers and internal teams to deliver measurable cybersecurity value.

Customer SuccessCybersecuritySaaSCustomer Onboarding
ABC Legal Services

Docketly-Customer Success Manager

🕒 yesterday
ABC Legal Services👥 501 - 1000 employees🏢 Legal Services

Own enterprise law firm client outcomes, satisfaction, and growth through data-driven account management, client reviews, escalations, expansion, technical integrations, and AI-powered analysis.

Customer SuccessAccount ManagementData AnalysisMetabase
Hire Overseas

Internal Customer Success Manager (INS890)

🕒 2 days ago
Hire Overseas👥 11 - 50 employees🏢 Staffing And Recruiting

Own post-sale client relationships by managing check-ins and escalations, evaluating and presenting candidates, coordinating placements, and turning client satisfaction into repeat business, reviews, and referrals.

Customer SuccessAccount ManagementClient Relationship ManagementCandidate Evaluation
Hire Overseas

Internal Customer Success Manager (INS891)

🕒 2 days ago
Hire Overseas👥 11 - 50 employees🏢 Staffing And Recruiting

Own post-sale client relationships by managing check-ins and escalations, vetting and presenting candidates, coordinating placements, and driving client retention, repeat hiring, reviews, and referrals.

Customer SuccessAccount ManagementStaffingRecruiting
Simetrik

Customer Success Manager - Enterprise Arg

🕒 2 days ago
Simetrik🏢 Financial Technology🤝 B2B

Own value realization for enterprise accounts by driving platform adoption, demonstrating ROI, managing stakeholder relationships, identifying expansion opportunities, and mitigating renewal risks through data-backed engagement.

📍 🇦🇷 Argentina - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Customer SuccessEnterprise Account ManagementSaaSRenewals
Deep End Talent Strategies

Clinical Support Specialist - West Coast

🕒 2 days ago
Deep End Talent Strategies👥 1 - 10 employees🏢 Human Resources

As a Clinical Support Specialist, you'll be the primary contact for dental practices, addressing inquiries and troubleshooting issues to ensure their success with our platform.

Customer SupportDental Industry KnowledgeProblem-solvingCommunication Skills
Fieldguide

Customer Success Engineer, Advisory

🕒 2 days ago
Fieldguide👥 201 - 500 employees🏢 Technology

Own adoption, value realization, and workflow excellence for advisory customers by configuring Fieldguide, improving engagement delivery, enabling teams, and translating practitioner insights into scalable product workflows.

Customer SuccessAdvisory Engagement DeliveryWorkflow ConfigurationAdoption And Value Realization
Converge-Cybersecurity-Insurance

Customer Success Manager

🕒 2 days ago
Converge-Cybersecurity-Insurance👥 11 - 50 employees🏢 Insurance

The Customer Success Manager will manage strategic carrier-partner relationships, ensuring successful onboarding, engagement, and platform adoption while driving growth initiatives.

Customer Relationship ManagementOnboardingTrainingCross-functional Coordination
Impact-Chw

Customer Success Manager

🕒 2 days ago
Impact-Chw👥 11 - 50 employees🏢 Hospital & Health Care

As a Customer Success Manager, you will orchestrate project implementations, manage healthcare customer relationships, and ensure seamless platform adoption while driving retention and contract expansion.

Project ManagementCustomer SuccessHealthcare WorkflowsSaaS Tools
Sword

Client Success Manager, Enterprise

🕒 2 days ago
Sword👥 1001 - 5000 employees🏢 Hospital & Health Care

Own a portfolio of international enterprise clients, advising senior stakeholders and coordinating cross-functional teams to deliver measurable value, retain accounts, and identify opportunities for expansion.

Client SuccessEnterprise Account ManagementB2B Account ManagementRenewal Strategy
Spotlight Marketing And Branding

Account Manager (Client Success Manager)

🕒 2 days ago
Spotlight Marketing And Branding👥 11 - 50 employees🏢 Marketing And Advertising

Own post-sale client relationships from onboarding through ongoing success, coordinating service delivery, resolving concerns, reducing churn, and identifying opportunities to grow accounts and strengthen client satisfaction.

Client Relationship ManagementAccount ManagementClient OnboardingClient Retention
Iceye

Customer Excellence Specialist

🕒 3 days ago
Iceye👥 501 - 1000 employees🏢 Defense & Space

Manage customer orders and relationships across LATAM, coordinating satellite image feasibility, resource planning, quality control, and cross-functional support from submission through final delivery.

Customer ExcellenceAccount ManagementCustomer-facing OperationsOrder Management
Talentc

Legit - Customer Success Specialist (Career Services)

🕒 3 days ago
Talentc👥 11 - 50 employees🏢 Staffing And Recruiting

Support international job seekers through written channels, improving their resumes and LinkedIn profiles, researching opportunities, and helping them get value from career services while strengthening the customer experience.

Customer SuccessCustomer SupportWritten CommunicationResume Writing
NielsenIQ

Executive - Customer Success

🕒 3 days ago
NielsenIQ👥 10,000+ employees🏢 Computer Software

Analyze sales, consumer, and market data to create reports, dashboards, and presentations that deliver actionable client insights, support business decisions, and strengthen client relationships.

Sales Data AnalysisConsumer InsightsMarket AnalysisAdvanced Excel
ServiceTitan

Customer Success Manager, Enterprise

🕒 3 days ago
ServiceTitan👥 1001 - 5000 employees🏢 Software

Manage a portfolio of enterprise trades-company customers, building senior relationships, improving product value and customer experience, and identifying engagement insights and growth opportunities.

Enterprise Customer SuccessAccount ManagementProject ManagementCustomer Relationship Management
Evolv-Technology

Customer Enablement Manager, East

🕒 3 days ago
Evolv-Technology👥 201 - 500 employees🏢 Security And Investigations

Guide customers through onboarding, training, adoption, and renewal readiness by building success plans, monitoring account health, coordinating cross-functional support, and demonstrating the value of their systems.

Customer OnboardingCustomer TrainingCustomer Success PlanningCustomer Adoption
Datamark

French Language Interpreter

🕒 3 days ago
Datamark👥 501 - 1000 employees🏢 Outsourcing/offshoring

The French Language Interpreter facilitates effective communication between clients speaking different languages, ensuring high-quality service delivery and adherence to operational standards.

📍 🇮🇳 Chennai - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇫🇷 French Required
Bilingual CommunicationFrench Language ProficiencyEnglish Language ProficiencyInterpretation Skills
Aretum

CX Qualtrics Analyst

🕒 3 days ago
Aretum👥 201 - 500 employees🏢 Information Technology And Services

The CX Qualtrics Analyst conducts research and analysis to enhance stakeholder experiences and translate insights into actionable recommendations for product and service improvements.

QualtricsCustomer Experience ResearchStakeholder EngagementData Analysis

This is a high-volume contact center, and candidates are chosen to deliver an optimized customer service experience in a personalized manner.

📍 🇨🇦 Canada - Remote💰 C$45k / year💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇫🇷 French Required
Bilingual (english/french)Customer ServicePharmaceutical KnowledgeCRM Systems
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