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Remote Leadership Support Engineer Jobs

Search 11 active remote leadership support engineer jobs. No recruiters, no spam - just real jobs from real companies.

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11 total jobs

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Irissoftwaregroup

Workforce Management Team Lead

🕒 2 days ago
Irissoftwaregroup🏢 Software🤝 B2B

Leads and coaches a technical support team while handling complex customer escalations, scripting requests, defect investigations, and cross-functional improvements to workforce management products and support operations.

Time And Attendance TechnologyTime And Labour ProcessesTechnical SupportTeam Leadership
Wiz

Manager of Applied AI, Solutions Support Engineering

🕒 19 days ago
Wiz👥 1001 - 5000 employees🏢 Computer & Network Security

Lead and mentor an AI-first team building internal support tools and automation, while hands-on developing integrations, intelligent ticket workflows, and the cloud infrastructure behind support operations.

PythonTypeScriptJavaScriptApex
GitLab

Manager, Support Engineering (AMER)

🕒 29 days ago
GitLab👥 1001 - 5000 employees🏢 IT Services And IT Consulting🤝 B2B

As a Support Engineering Manager, you will lead a team of Support Engineers, focusing on hiring, developing talent, and enhancing customer support through innovative processes and AI integration.

Team LeadershipTechnical SupportAI IntegrationProcess Improvement
Sanity

Director, Support Engineering

📅 Sep 17
Sanity👥 201 - 500 employees🏢 Computer Software

Leads and scales a global Support Engineering function, owning its people, operations, tooling, and metrics while partnering across teams to resolve complex issues and improve the customer experience.

Technical SupportSupport EngineeringTeam LeadershipQueue Management
Sardine

Support Engineering Manager

📅 Jul 22
Sardine👥 201 - 500 employees🏢 Financial Services

Leads and develops a team of Support Engineers, owns complex escalations and service delivery, and builds the processes, metrics, and automation that improve technical support quality and scale.

Technical SupportSupport EngineeringPeople LeadershipSoftware Development
Fivetran

Manager, Customer Support Engineering

📅 Jul 1
Fivetran👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Leads and develops a regional Customer Solutions Engineering team, delivering enterprise technical support while improving support operations, customer satisfaction, and dbt Cloud adoption and retention.

Technical SupportEngineeringSaaSEnterprise Customer Support
Cursor

Technical Support Engineering Leader, Singapore, Australia, New Zealand, Indonesia

📅 Jun 26
Cursor👥 51 - 200 employees🏢 Computer Software🧠 AI-native

Lead and grow an APAC team of Technical Support Engineers, resolve complex user issues, improve support operations through automation, and partner with Product and Engineering to shape better developer support.

Technical SupportTeam LeadershipDebuggingProblem-solving

Coach engineering leaders in forward deployment or support engineering through one-to-one sessions, helping them strengthen leadership, communication, and problem-solving while developing their own coaching practice.

Forward Deployment EngineeringSupport EngineeringEngineering Team LeadershipPeople Management

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