We’re looking for a Technical & Scripting Support Team Lead who can combine people leadership with genuinely hands-on technical problem solving.
Remote Leadership Support Engineer Jobs
Search 11 active remote leadership support engineer jobs. No recruiters, no spam - just real jobs from real companies.
11 total jobs
3 new jobs this week
Leads and coaches a technical support team while handling complex customer escalations, scripting requests, defect investigations, and cross-functional improvements to workforce management products and support operations.
Leads technical support for clients across SEA and ANZ, managing and developing support teams, resolving escalated issues, and improving service quality, processes, and client satisfaction.
Manager of Applied AI, Solutions Support Engineering
Lead and mentor an AI-first team building internal support tools and automation, while hands-on developing integrations, intelligent ticket workflows, and the cloud infrastructure behind support operations.
Manager, Support Engineering (AMER)
As a Support Engineering Manager, you will lead a team of Support Engineers, focusing on hiring, developing talent, and enhancing customer support through innovative processes and AI integration.
Manager, Assigned Support Engineering (EMEA)
Manage a team of Assigned Support Engineers to deliver proactive technical support and improve customer relationships for GitLab's enterprise clients.
Leads and scales a global Support Engineering function, owning its people, operations, tooling, and metrics while partnering across teams to resolve complex issues and improve the customer experience.
Leads and develops a team of Support Engineers, owns complex escalations and service delivery, and builds the processes, metrics, and automation that improve technical support quality and scale.
Manager, Customer Support Engineering
Leads and develops a regional Customer Solutions Engineering team, delivering enterprise technical support while improving support operations, customer satisfaction, and dbt Cloud adoption and retention.
Technical Support Engineering Leader, Singapore, Australia, New Zealand, Indonesia
Lead and grow an APAC team of Technical Support Engineers, resolve complex user issues, improve support operations through automation, and partner with Product and Engineering to shape better developer support.
Coach engineering leaders in forward deployment or support engineering through one-to-one sessions, helping them strengthen leadership, communication, and problem-solving while developing their own coaching practice.
