107 total jobs
32 new jobs this week
Provide first-line technical support to customers and internal users, diagnose networking, hardware, and software issues, explain cloud and related services, and escalate incidents when needed.
Handle customer questions across phone, email, and chat, troubleshoot issues, process orders and returns, and escalate unresolved concerns while helping improve customer service processes.
Provides Tier 1 support by responding to customer calls, emails, and chats, troubleshooting product issues, educating users, and documenting interactions while escalating technical issues when needed.
Guide patients from purchase through manufacturing readiness by coordinating onboarding, telehealth scheduling, impression kits, and cross-functional support while managing a high-volume caseload across phone, SMS, and email.
Serve as the first point of contact for SaaS customers, resolving support questions across Slack and email, coordinating escalations, and helping build the support function and knowledge base.
Provide fast, helpful, and empathetic customer support across email and phone, resolving inquiries, tracking follow-ups, escalating complex issues, and meeting service and satisfaction KPIs.
Handle customer inquiries across email and community channels, troubleshoot an AI voice automation platform, document recurring issues, and collaborate with product and engineering teams to improve the customer experience.
Support customers across chat, email, and phone by resolving account and banking issues, explaining product features, identifying recurring problems, and partnering with engineering and banks to improve the user experience.
Deliver customer-facing technical support for clinical SaaS applications, owning complex cases, troubleshooting integrations and software issues, and coordinating with internal teams to resolve customer problems.
Realiza atendimento ativo e receptivo em programas de suporte ao paciente, mantém cadastros e interações no CRM e monitora comunicações e relatos de eventos adversos conforme procedimentos e prazos.
Handle customer disputes through email by investigating orders, applying return policies, and resolving cases with clear, patient communication while meeting customer support performance goals.
Conducts outreach and enrollment for prospective members, explains available healthcare and community services, helps with benefits applications, and coordinates warm handoffs into ongoing care management.
Investigate and resolve client claims and requests by coordinating Customer Care and Production teams, identifying root causes, and improving processes while meeting production standards and customer expectations.
Coordinate customer service and administrative operations for an electrical contractor, managing inbound leads, appointments, customer follow-ups, permit applications, inspections, and accurate records across business systems.
Respond to motorists’ roadside emergencies by gathering critical details, dispatching service providers, and guiding distressed customers with calm, empathetic support while tracking assistance across digital tools.
Respond to inbound roadside emergencies by calming stranded drivers, gathering accurate details, dispatching service providers, and tracking assistance through digital tools while delivering clear, empathetic support.
Handle inbound roadside-emergency calls, reassure stranded drivers, gather accurate details, and coordinate service-provider dispatch while tracking assistance across digital tools in a fast-paced contact center.
Respond to roadside emergencies by gathering caller details, dispatching service providers, and guiding distressed motorists with calm, empathetic support while tracking assistance across digital tools.
Respond to roadside emergencies by gathering caller details, dispatching service providers, and guiding stranded motorists with calm, empathetic support while tracking assistance across digital systems.
Respond to roadside emergencies by gathering caller details, dispatching service providers, and guiding stressed motorists with calm, empathetic support while tracking assistance across digital tools.
Respond to roadside emergencies by gathering caller details, dispatching service providers, and guiding stressed motorists with calm, empathetic support while tracking assistance across digital tools.
Provides high-volume, real-time phone, email, and chat support to veterinary and other partners, resolving complex inquiries and technical issues while delivering accurate information and meeting service metrics.
Provide timely and efficient customer service by managing calls and emails, resolving inquiries, and following established protocols in a dynamic contact center environment.
The Supplier Success Professional will provide exceptional support to Avetta customers, ensuring effective communication and resolution of issues while maintaining a focus on customer experience.
24% of these listings are open worldwide and 1% to a whole region, like Europe or Latin America. The other 75% hire in specific countries:
From 97 listings that state where they hire.
What hiring companies here ask for far more often than across all remote jobs, so it is worth putting front and center on your resume.
Share of the 76 companies hiring here that ask for each skill, and how many times as often as across all remote jobs. Soft skills like communication are left out.
Half stop taking applications within 20 days of being posted, and 1 in 4 within 5 days. Applying in the first week counts.
5 days
1 in 4 closed by then
20 days
Half closed by then
47 days
3 in 4 closed by then
From 87 listings that closed in the last 120 days, at most three per company.
