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Helpware

Helpware jobs

Helpware CX, Helpware AI, Helpware Tech, and Helpware Media unite to deliver seamless, high-impact solutions that scale and support your business growth.

πŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring🀝 Customer Support🌍 United States🚩 Founded 2015πŸ’° Funding: Seed

16 open roles at Helpware

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Helpware

Technical Support Representative (V)

πŸ•’ yesterday
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

Provide first-level technical support across phone, chat, email, and ticketing systems, troubleshooting customer issues, documenting resolutions, and escalating complex cases while meeting service metrics.

Technical SupportTroubleshootingHelp Desk SupportIT Support
Helpware

Scheduling Receptionist

πŸ•’ 2 days ago
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

Serve as the first point of contact for patients, scheduling appointments, answering questions, updating records, and directing callers to the right providers and resources with empathy and accuracy.

Customer ServicePatient SchedulingPhone CommunicationAdvanced English (c1 Or Higher)
Helpware

Temporary Back Office Customer Service Representative

πŸ•’ 3 days ago
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

As a Temporary Back Office Customer Service Representative, you'll engage with customers via email and text, ensuring a seamless shopping experience while addressing their inquiries and concerns.

Customer ServiceWritten CommunicationZendeskProblem-solving
Helpware

Support Engineer Tier 2

πŸ•’ 4 days ago
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

The PCloud Technical Support Engineer (L2) ensures the security and availability of the Privilege Cloud environment, focusing on infrastructure, session management, and web access portals.

Systems AdministrationTechnical SupportWindows ServerLinux
Helpware

Customer Service Representative (SR)

πŸ•’ 4 days ago
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

As a Customer Support Representative, you will collaborate with team members to address customer inquiries, provide support, and enhance customer satisfaction.

Customer SupportCall TransferProduct ExpertiseEmail Support
Helpware

Customer Service Representative (SR)

πŸ•’ 6 days ago
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

As a Customer Support Representative, you will collaborate with team members to address customer needs, provide support, and ensure a positive experience.

Customer SupportCommunicationProblem-solvingCRM Software
Helpware

Junior Full Stack Developer

πŸ•’ 12 days ago
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

Join an engineering team as a Junior Full Stack Developer, focusing on backend Java and Spring Boot development while also contributing to frontend React.js applications.

JavaSpring BootReact.jsSoftware Development
Helpware

Mid Software Engineer .Net

πŸ•’ 17 days ago
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

Contribute to the development of enterprise-grade business applications for the insurance industry as a.NET Developer, focusing on scalable software solutions using the Microsoft.NET technology stack.

C#.NETASP.NET MVCEntity Framework
Helpware

Product Designer

πŸ•’ 19 days ago
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

As a Product Designer, you will own the entire design process, creating intuitive user experiences and collaborating closely with engineers to deliver high-quality interfaces for a legal AI platform.

Product DesignUser ExperienceUser Interface DesignFigma
Helpware

Customer Service Representative

πŸ•’ 27 days ago
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

As a Customer Support Representative, you will provide exceptional service to patients and healthcare providers, assisting with inquiries and ensuring satisfaction through effective communication.

Customer ServiceCommunicationInterpersonal SkillsProblem-solving
Helpware

PE Accountant

πŸ“… Sep 17
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

As a PE Accountant, you will manage the registration and support processes for Private Entrepreneurs, ensuring compliance with tax regulations and providing financial consultations.

AccountingUkrainian Tax LegislationFinancial ConsultingBanking Systems
Helpware

Executive Administrative Assistant

πŸ“… Aug 24
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

The Executive Administrative Assistant provides high-level, confidential administrative support to the President, serving as a trusted gatekeeper and force multiplier.

Executive SupportCalendar ManagementTravel CoordinationExpense Management
Helpware

Senior DevSecOps Engineer

πŸ“… Aug 19
HelpwareπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

As a Senior DevSecOps Engineer, you will build secure cloud infrastructure and CI/CD pipelines while integrating security practices into the software delivery lifecycle.

DevsecopsCloud SecurityKubernetesCI/CD

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