Product Support Specialist, Pacific/Mountain Time
As a Product Support Specialist, you'll enhance customer experience by resolving technical issues, documenting bugs, and leading strategic projects to improve support operations.
1,206 total jobs
213 new jobs this week
As a Product Support Specialist, you'll enhance customer experience by resolving technical issues, documenting bugs, and leading strategic projects to improve support operations.
Own banking client relationships from kickoff through adoption and scale, coordinating implementation, executive engagement, user enablement, and client feedback to improve Titan’s AI platform.
Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
The Enterprise Customer Success Manager will oversee the post-sale experience for Clearstory's Specialty Contractor accounts, driving renewals and expansions through strategic engagement and relationship building.
Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
The Manager, Customer Success (Brands) drives customer retention, expansion, and advocacy, overseeing a team to ensure clients achieve value and success with Syndigo's solutions.
As a Senior Client Retention Specialist, you will manage sensitive client relationships, diagnose issues, and implement strategies to protect and grow revenue.
As a Technical Support Specialist, you'll enhance customer trust by solving complex cases, build AI quality, and synthesize insights to influence product development.
Manage and grow enterprise client relationships in the A2P messaging sector, ensuring exceptional service and strategic support aligned with client communication goals.
The Customer Success Director is responsible for managing post-launch relationships with healthcare customers, focusing on adoption, engagement, renewals, and growth.
Lead and enhance Vanta's Customer Success and Support organizations while building a Professional Services function to drive customer value and retention.
Manage a portfolio of enterprise accounts, ensuring customers are supported, informed, and set up for success while proactively tracking account health and facilitating communication.
As a Strategic Customer Success Manager, you will drive growth by building relationships with clients, educating them on video content creation, and ensuring their success with Synthesia's platform.
As a Senior Customer Support Representative, you will engage with customers to enhance their experience, resolve issues, and provide valuable insights to improve services.
Responsible for managing inbound and outbound calls with healthcare providers, assisting them with registration, assessment completion, and answering queries related to participation requirements.
The Healthcare Specialist is responsible for managing inbound and outbound calls with healthcare providers, assisting with registration, assessment completion, and addressing inquiries about participation requirements.
As a Customer Service Representative, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive experience through effective communication.
The Customer Experience Manager drives customer satisfaction and retention by managing service relationships and delivering exceptional experiences for assigned clients.
The Customer Success Manager will enhance client satisfaction and account growth by providing expert guidance on the Fieldwire platform and managing customer relationships.
As an Enrollment Specialist, you will educate and enroll patients in a Medicare-sponsored care coordination program, tailoring your approach based on their unique health needs.
Lead the Customer Success organization at Instacart, driving value realization and strategic advisory for retailer executives in a fast-paced, BD-led environment.
Leads the Enterprise Solutions Customer Success organization, developing senior leaders and driving retailer value realization, adoption, executive engagement, and proactive post-sale business advisory across the portfolio.
Drive value for customers in EMEA by enhancing their experience with Sophos products through proactive engagement and effective communication.
As a Customer Service Representative with logistics experience, you will manage client accounts, coordinate shipments, and ensure accurate order processing in a fast-paced 3PL environment.
Those that list pay offer a median of $120,000 a year. The middle half pay between $82,000 and $154,000.
| Level | Range | Middle half · median |
|---|---|---|
| Entry-level & Junior | $48K–$73K · $61K | |
| Mid-level | $78K–$127K · $97K | |
| Senior | $118K–$168K · $140K | |
| Leadership | $151K–$218K · $171K |
37% of these listings post pay. From 209 listings with pay in USD, at most three per company.
11% of these listings are open worldwide and 1% to a whole region, like Europe or Latin America. The other 88% hire in specific countries:
From 1,137 listings that state where they hire.
What hiring companies here ask for far more often than across all remote jobs, so it is worth putting front and center on your resume.
Share of the 551 companies hiring here that ask for each skill, and how many times as often as across all remote jobs. Soft skills like communication are left out.
Half stop taking applications within 31 days of being posted, and 1 in 4 within 11 days. Applying in the first week counts.
11 days
1 in 4 closed by then
31 days
Half closed by then
61 days
3 in 4 closed by then
From 786 listings that closed in the last 120 days, at most three per company.