Leads outsourced customer support vendor performance and complex CX programs, while managing and developing Associate Vendor Managers and driving measurable improvements in service quality, efficiency, and cost.
Instacart jobs
One hour grocery delivery from Instacart
107 open roles at Instacart
Drive adoption of ecommerce products with enterprise retailers by leading technical sales discussions, scoping integrations, guiding customers through the sales cycle, and coordinating successful implementation handoffs.
Build and scale grassroots advocate networks across priority regions, using in-person organizing and digital campaigns to shape public engagement, identify policy opportunities, and mobilize communities quickly.
Identify and close P&L leakage by analyzing financial and transactional data, resolving retailer invoice challenges, and building AI-enabled alerts that improve financial outcomes and partner trust.
Analyze financial and transactional data to identify and close P&L leakage, resolve retailer invoicing challenges, and build AI-enabled alerts that improve financial outcomes and partner trust.
Lead Instacart Ads product marketing by managing a team, shaping go-to-market strategy and messaging, and using advertiser insights to influence the product roadmap and drive adoption.
Leads Instacart Ads product marketing, building a team and cohesive go-to-market strategy while shaping product direction through advertiser insights and driving launches, adoption, and sales enablement.
Senior Software Engineer II, Ads Data Solutions Engineering
Lead architecture and delivery of scalable advertising data systems spanning off-platform integrations, cleanroom collaboration, taxonomy automation, and platform modernization, while mentoring engineers and advancing AI-assisted.
Own the strategy and execution of new advertising formats and advertiser experiences, taking ambiguous opportunities from 0→1 and scaling products across Instacart Ads in partnership with sales, engineering, and external providers.
Own the strategy and execution of new advertising formats and advertiser experiences, taking ambiguous 0-to-1 bets from concept to launch and growing Instacart Ads across shopper-facing surfaces.
The Senior Sales Executive will drive consultative, data-backed selling for Fortune 100 CPG accounts, fostering relationships that enhance Instacart's growth and media strategy.
As a Senior Manager of Customer Success, you will lead a high-performing team to enhance customer satisfaction and drive value delivery through Instacart Insights' SaaS solutions.
Lead the contract management function at Instacart, driving negotiations and forging supplier partnerships to ensure compliance and optimize procurement agreements.
Senior Product Manager, Retailer App Platform & Insights
As a Senior Product Manager, you will shape the Retailer App platform, enhancing how major retailers manage their digital businesses and transforming data into actionable insights.
Senior Product Manager, Retailer App Platform & Insights
Shape the future of retail by owning the Retailer App platform and Analytics & Insights, delivering intuitive experiences and actionable insights for enterprise retailers.
Lead the development of go-to-market strategies for AI-driven retailer solutions, ensuring cross-functional alignment and measurable market impact.
Lead the development and execution of go-to-market strategies for AI-driven retailer solutions, ensuring cross-functional alignment and measurable market impact.
This role involves owning and growing a portfolio of mid-market CPG brands, becoming a trusted advisor and driving advertising revenue growth through strategic partnerships.
As a Bilingual CX Specialist, you will provide empathetic support to consumers, shoppers, retailers, and advertisers while navigating complex workflows and enhancing the overall customer experience.
This role involves drafting, negotiating, and implementing major enterprise and partner agreements while providing strategic legal advice to internal teams to support business growth.
As an Account Manager II, you will enhance Instacart Ads' reputation among CPG advertisers by optimizing campaign performance and fostering strong client relationships.
As a Senior Design Program Manager, you'll drive operational excellence and program execution across the Design organization, leveraging AI to automate workflows and manage vendor relationships.
As a Senior Design Program Manager, you'll drive operational excellence and programmatic execution across the Design organization, leveraging AI to enhance workflows and manage vendor relationships.
As a Software Engineer II, you will enhance Instacart's SEO and CRM capabilities by building full-stack features that drive organic traffic and optimize customer engagement.
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