Customer Service Representative (6m FTC)
Carwow👥 501 - 1000 employees🏢 Internet
As a Customer Service Representative, you will provide exceptional support across various channels, ensuring a smooth experience for customers while meeting team KPIs.
Customer Service Representative
📅 May 14
Customer ServiceCommunicationActive ListeningMultitasking
📜 Description
- Handle inbound and outbound calls professionally
- Assist customers with questions, scheduling, and follow-ups
- Provide accurate information and customer support
- Document call notes and updates in company systems
- Maintain a professional and positive tone on calls
- Follow company processes and communication guidelines
🛠️ Requirements
- Excellent spoken and written English (C1+ preferred)
- Previous experience in customer service, BPO, call center, or phone-based roles
- Strong communication and active listening skills
- Comfortable working in a fast-paced environment
- Strong attention to detail and multitasking ability
- Reliable internet connection and professional work setup
- Consistent and reliable work ethic
✨ Benefits
- Vacation benefits after 1 consecutive year with us
Full job description
Seeking a reliable Customer Service Representative to support U.S.-based businesses by handling calls, assisting customers, and ensuring a positive experience.
Description
- Handle inbound and outbound calls professionally
- Assist customers with questions, scheduling, and follow-ups
- Provide accurate information and customer support
- Document call notes and updates in company systems
- Maintain a professional and positive tone on calls
- Follow company processes and communication guidelines
Requirements
- Excellent spoken and written English (C1+ preferred)
- Previous experience in customer service, BPO, call center, or phone-based roles
- Strong communication and active listening skills
- Comfortable working in a fast-paced environment
- Strong attention to detail and multitasking ability
- Reliable internet connection and professional work setup
- Consistent and reliable work ethic
Benefits
- Vacation benefits after 1 consecutive year with us
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