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Remote Customer Success Manager Jobs

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GitLab

Manager, Customer Success

🕒 2 days ago
GitLab👥 1001 - 5000 employees🏢 IT Services And IT Consulting🤝 B2B

Lead and develop Customer Success Managers and Architects, strengthening customer adoption, account health, satisfaction, and advocacy while improving team processes and coordinating cross-functional support.

Customer SuccessCustomer AdoptionAccount HealthCustomer Relationship Management
Zscaler

Principal Customer Success Portfolio Manager

🕒 2 days ago
Zscaler👥 5001 - 10,000 employees🏢 Computer And Network Security🤝 B2B

Leads the development and optimization of customer success service offerings across Professional Services, Technical Success, and Support, using customer insights, performance metrics, and cross-functional governance to improve adoption.

Customer SuccessPortfolio ManagementProgram ManagementService Offering Development
Upstart

Senior Dealer Relationship Manager (Southeast-based)

🕒 2 days ago
Upstart👥 1001 - 5000 employees🏢 Financial Services

Manage dealer relationships across the Southeast by growing retail partnerships, onboarding and training dealers, resolving issues, and bringing dealer feedback to product and engineering teams.

Dealer Relationship ManagementIndirect Auto FinanceF&IDealer Finance Process
ElevenLabs

Adoption Strategist - North America

🕒 2 days ago
ElevenLabs👥 51 - 200 employees🏢 Research Services

Build scalable onboarding, enablement, and adoption programs that help mid-market and corporate customers realize value from ElevenLabs products, using product expertise, analytics, and AI-powered automation.

Customer AdoptionCustomer EnablementDigital Customer SuccessVoice AI
GitLab

Customer Success Architect

🕒 2 days ago
GitLab👥 1001 - 5000 employees🏢 IT Services And IT Consulting🤝 B2B

Advise strategic customers on connecting GitLab’s DevSecOps platform to business goals, translating desired outcomes into success plans and driving technical enablement, adoption, retention, and customer satisfaction.

GitBranching StrategiesSoftware Development LifecycleContinuous Integration
3E

Customer Success Manager

🕒 2 days ago
3E👥 51 - 200 employees🏢 Computer Software

Build trusted customer partnerships by educating clients on software, driving product adoption, coordinating cross-functional support, and proactively addressing risks to strengthen retention and customer outcomes.

Customer SuccessAccount ManagementCustomer Relationship BuildingSoftware Training

As a Bilingual Representative, you will manage client communications in both English and Spanish, guiding them through the pre-settlement funding process with compassion and accuracy.

Bilingual CommunicationCustomer ServiceCase ManagementLegal Funding Processes
1Password

Senior Digital Customer Success Campaign Manager

🕒 2 days ago
1Password👥 1001 - 5000 employees🏢 Computer And Network Security🤝 B2B

Own and optimize digital customer success campaigns across the lifecycle, using customer insights, targeted journeys, experimentation, and analytics to improve adoption and measurable customer outcomes at scale.

Digital Customer SuccessLifecycle MarketingCustomer Lifecycle ProgramsCampaign Management
Datavant

Client Success Manager, Payer Retrieval

🕒 3 days ago
Datavant👥 5001 - 10,000 employees🏢 Software Development🤝 B2B

Own customer relationships and coordinate cross-functional teams to deliver healthcare risk adjustment projects, resolve issues, report results, and improve project processes throughout the customer lifecycle.

Client SuccessAccount ManagementProject ManagementHealthcare Industry
BitGo

Customer Success Manager

🕒 3 days ago
BitGo👥 11 - 50 employees🏢 Information Technology And Services

Guide institutional clients across APAC in adopting and optimizing digital asset products, building strategic relationships, driving renewals and expansion, and coordinating with internal teams to improve customer outcomes.

Customer SuccessAccount ManagementCustomer Data AnalysisPortfolio Management
Resultant

Client Success Manager / vCIO (MSP)

🕒 3 days ago
Resultant👥 201 - 500 employees🏢 Management Consulting

Own client relationships as a trusted technology advisor, guiding IT roadmaps and service delivery, coordinating project quality, resolving escalations, and identifying opportunities to expand client engagements.

Client Relationship ManagementIT Service DeliveryManaged ServicesTechnology Roadmapping
Toast

Senior Director, Care Operational Excellence

🕒 3 days ago
Toast👥 5001 - 10,000 employees🏢 Computer Software

Leads customer support operational excellence end to end, scaling support teams, processes, systems, and AI while improving service quality, capacity, and customer feedback loops.

Customer Support OperationsAI-enabled SupportWorkforce PlanningCapacity Management
20four7VA

Financial Services Appointment Setter

🕒 3 days ago
20four7VA👥 51 - 200 employees🏢 Staffing And Recruiting

As an Appointment Setter, you will conduct outbound calls to schedule qualified prospects for financial consultations, enhancing client engagement and operational efficiency.

Cold CallingAppointment SettingPower DialerFinancial Services
TeamViewer Germany

Team Manager, Customer Success - Remote, USA

🕒 3 days ago
TeamViewer Germany👥 1001 - 5000 employees🏢 Computer Software

Lead and develop enterprise Customer Success teams, shaping strategies that improve customer adoption, retention, and growth while ensuring strategic accounts realize measurable value from SaaS solutions.

Customer Success StrategyPeople ManagementEnterprise Account ManagementCustomer Retention
Cribl

Senior Customer Success Engineer

🕒 3 days ago
Cribl👥 1001 - 5000 employees🏢 Technology🤝 B2B

Drive customer adoption and retention through technical guidance, strategic engagement, scalable education, and data-informed programs, while advocating for customer needs and improving the customer experience.

Customer SuccessCustomer AdoptionTechnical TroubleshootingData Observability
Payoneer

Customer Success Manager

🕒 3 days ago
Payoneer👥 1001 - 5000 employees🏢 Financial Services

Manage customer engagement and growth for SMB and professional businesses, building long-term relationships, identifying opportunities, and partnering across teams to develop and implement regional growth strategies.

Account ManagementBusiness DevelopmentProject ManagementSales
Cloudinary

Technical Customer Success Manager

🕒 3 days ago
Cloudinary👥 201 - 500 employees🏢 Internet

Manage enterprise customers’ post-sales journey by providing technical guidance, driving adoption and renewals, monitoring customer health, and coordinating with internal teams to resolve issues and support growth.

Customer SuccessTechnical Customer SuccessSaaSCustomer Relationship Management
Jobgether

Strategic Account Manager - Affordable Housing

🕒 3 days ago
Jobgether👥 11 - 50 employees🏢 Staffing And Recruiting

Manage strategic relationships with public sector clients, helping housing authorities and government agencies adopt and optimize SaaS solutions, meet program requirements, and shape product improvements for affordable housing.

Strategic Account ManagementClient SuccessSaaS ImplementationPublic Sector Account Management
Jobgether

Premium Support Account Manager

🕒 3 days ago
Jobgether👥 11 - 50 employees🏢 Staffing And Recruiting

Own relationships with a portfolio of premium users, resolving support issues across email, chat, and phone while improving retention and sharing customer insights to enhance products and user experiences.

Customer SupportAccount ManagementCustomer SuccessPremium Customer Support
Jobgether

Premium Support Account Manager

🕒 3 days ago
Jobgether👥 11 - 50 employees🏢 Staffing And Recruiting

Own relationships with a portfolio of premium users, resolving support and retention issues across email, chat, and phone while using customer insights to improve products and experiences.

Customer SupportAccount ManagementCustomer SuccessPremium Customer Support
Jobgether

Premium Support Account Manager

🕒 3 days ago
Jobgether👥 11 - 50 employees🏢 Staffing And Recruiting

Own relationships with a portfolio of premium users, resolving support issues across email, chat, and phone while improving retention and sharing customer insights to enhance products and experiences.

Customer SupportAccount ManagementCustomer SuccessPremium Customer Support
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