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Customer Service Representative - Temporary

🕒 2 days ago
Customer ServiceVerbal CommunicationWritten CommunicationActive Listening
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📜 Description

  • Answer incoming calls from families and schools participating in the scholarship program.
  • Respond to student inquiries and questions about scholarship applications and funding status.
  • Resolve callers’ questions, support their satisfaction, and help students register.
  • Work from home using provided equipment.

🛠️ Requirements

  • Excellent verbal and written communication skills; strong multitasking abilities
  • Fluency in English
  • Drive to solve problems and meet goals
  • Familiarity with Microsoft Office tools
  • Experience in customer service
  • Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

✨ Benefits

  • Equipment provided.
Full job description

Company Description

Can you deliver exceptional service to customers who call in looking for answers to questions?  Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?

Join Us.
Temporary position until April 3, 2027.

Job Description

In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.

We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work. 

Qualifications

  • Excellent verbal and written communication skills; strong multitasking abilities
  • Fluency in English
  • Drive to solve problems and meet goals
  • Familiarity with Microsoft Office tools
  • Experience in customer service
  • Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

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