Head of Client Success, iLawyerMarketing

About iLawyer Marketing

iLawyer builds websites and growth programs for law firms. Our work sits where marketing spend turns into signed cases: design-led websites, paid search and Local Services Ads, and the search visibility that now includes AI answers.

iLawyer is part of EverService Holdings, a Sunstone Partners-backed operator whose brands also include LawRank and RYNO. We have an office in San Diego, but this role can be based anywhere in the US.

About iLawyer Marketing iLawyer builds websites and growth programs for law firms. Our work sits where marketing spend turns into signed cases: design-led websites, paid search and Local Services Ads, and the search visibility that now includes AI answers. iLawyer is part of EverService Holdings, a Sunstone Partners-backed operator whose brands also include LawRank and RYNO. We have an office in San Diego, but this role can be based anywhere in the US. Benefits: We've Got You Covered! iLawyer Marketing is proud to offer a variety of benefits to support employees and their families, including: Performance-based bonuses to reward excellence Medical, Dental, Vision, and Life Insurance 401(k) matching to help you plan for your future 6 weeks of paid parental leave for new parents $2000 annual tuition reimbursement for continued education Monthly data stipend to support your remote work environment Paid Vacation and sick time off for work-life balance 11 paid holidays to enjoy throughout the year Paid Days for You to reset and recharge Paid birthday holiday to celebrate your special day Comprehensive Employee Assistance Program for personal support Leadership and career advancement opportunities Anniversary rewards to celebrate milestones About EverService Holdings, LLC: EverService is a global holdings company specializing in B2B professional services for companies of all sizes, helping them to grow and scale. After years of operating across both marketing and engagement verticals, EverService has streamlined its portfolio and now concentrates exclusively on driving growth within its marketing ecosystem. Through its vertically integrated brands, EverService delivers performance-driven digital marketing solutions across the legal, home services, and professional services industries. Our agencies specialize in SEO, paid media, website design and development, conversion optimization, creative services, and analytics, leveraging advanced technology and AI to deliver measurable business impact. Backed by deep industry expertise and a commitment to scalable, data-driven execution, EverService is the trusted growth engine for the sectors we serve, helping businesses strengthen their online visibility, generate high-intent demand, and drive measurable, sustainable growth through digital marketing. This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.   We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Summary of Position

As Client Success Director, you will own the relationships, retention and growth of iLawyer's client base, and lead the team that serves it.

The Mandate

The team is talented. The structure around it is not built yet: no standard onboarding, review cadence, health scoring or reporting. Building that is half the job.

The other half is credibility. You can sit across from a managing partner and explain how clients find, choose and sign with a law firm, from search and AI answers to the website to intake.

Your bonus ties to keeping clients and growing them.