🔥 21 hours ago
Lead the Card Issuing engineering organization, setting technical direction and owning delivery, reliability, and operational excellence while developing distributed teams and aligning engineering with business strategy.
Head of Tech (Engineering & AI)
📅 May 19
Software EngineeringBackend EngineeringSystem ArchitectureArtificial Intelligence
📜 Description
- Own technical direction across platform, infrastructure, and product systems; define scalable, reliable, performant, and secure architecture.
- Improve engineering velocity, code quality, delivery discipline, documentation, and system ownership.
- Set AI, data science, and analytics strategy; move ML models from experimentation into production and strengthen MLOps and data pipelines.
- Partner with Product, Sales, and Customer teams to shape roadmaps and design solutions for complex enterprise use cases.
- Lead, mentor, and grow Engineering, ML/Data Science, and Analytics teams; clarify ownership and reduce single-point dependencies.
- Stay hands-on with architecture, critical design reviews, complex technical problems, and high-impact prototypes.
🛠️ Requirements
- 10+ years in software engineering, data, or ML environments
- Bachelor’s, Master’s, or PhD in Computer Science, Engineering, or a related field
- Software heavy background who understands data, AI, system design and infrastructure
- Track record building and scaling production AI/ML systems
- Experience with distributed systems, real-time data, and cloud infrastructure
Full job description
Portcast is a venture-backed, Singapore-based logistics technology startup helping freight forwarders turn data into better decisions and measurable business impact.
Portcast uses AI to surface shipment exceptions, cost risks, and the right actions, helping teams focus on the shipments that need their attention, keep freight costs under control, and make procurement decisions with confidence. Our vision is to be the AI data and intelligence layer that powers exception management and margin improvement on every shipment.
Founded in 2018 and backed by leading technology investors, we are building for an industry at a critical inflection point of digital transformation. Our team of software engineers, data scientists, and logistics experts is on a mission to build the technology that helps freight forwarders protect margin, improve operational efficiency, and differentiate their offering.
ABOUT THE ROLE:
We're looking for our Head of Tech (Engineering, AI, Data) to lead, own, and shape our technical direction. This role will own and lead our 15-person Tech team, which is made up of 3 functions: Engineering, ML/DS, and DA. You'll be responsible for how we build, how we use data and AI, and how our systems scale as the company grows.
We're looking for a strategic technical leader who thinks from first principles, makes strong decisions, and stays close to the technology. Someone who has shipped enterprise-grade software: products with real SLAs, multi-tenant boundaries, security reviews, and the procurement-and-pilots dance that comes with Fortune-500-class customers. Someone with a strong, defensible point of view on where AI belongs in production vs. where it's still a science project. And critically: someone who came from the code, still writes it when it matters, and would rather review an RFC than sit through another roadmap slide.
You'll work closely with the CEO, Product, Sales, and CS teams to translate real customer problems into systems, tools, and AI capabilities that drive outcomes, value to our customers and company revenue, not just features. This is not a pure management role. It requires strong technical judgment, comfort operating across engineering and data, and the ability to lead through both direction and execution. You'll set the technical bar, strengthen how teams work together, and ensure engineering, ML, and analytics move as one cohesive capability supporting the business.
WHAT SUCCESS LOOKS LIKE IN THIS ROLE:
WHAT YOU’LL OWN:
Engineering Leadership & Architecture
AI, Data Science & Analytics Strategy
Product & Business Alignment
Team, Culture & Organizational Development
Hands-On Technical Leadership
WHAT WE’RE LOOKING FOR:
Technical Depth
Leadership & Culture
WHAT’S IN IT FOR YOU:
Our CORE Values Guide Everything We Do:
Curiosity: We read the code before we trust it. We dig into why a system behaves the way it does, not just how to make the error go away.
Ownership: We act like founders. We don't wait for a ticket to fix what's broken, and we stay on a problem until it's actually solved in production.
Raising the bar: We do not settle for code that only works locally or solves the immediate request. We aim for backend systems that are reliable, scalable, maintainable, and easy for the team to reason about.
Effectiveness: We focus on engineering work that creates real product and customer impact. We prioritize the right problems, make practical trade-offs, and ship solutions that improve outcomes, not just output.
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