Customer Success -Travel Operations Specialist
Manage complex travel escalations across air, hotel, and fulfillment channels, coordinating with customers and travel partners to resolve disruptions, service bookings, and prevent recurring issues.
Manage complex travel escalations across air, hotel, and fulfillment channels, coordinating with customers and travel partners to resolve disruptions, service bookings, and prevent recurring issues.
Own the customer-facing conversational AI product across chat and voice, shaping its roadmap, design, partner integrations, agent behavior, and quality standards for travel experiences.
Own the end-to-end roadmap and experience for a customer-facing conversational AI agent across chat and voice, shaping product design, voice quality, partner integrations, and measurable service outcomes.
Own the end-to-end customer-facing conversational AI product across chat and voice, shaping partner-embedded experiences, voice quality, agent behavior, design, and product quality for travelers.
Own the end-to-end customer-facing conversational AI product across chat and voice, shaping partner-embedded experiences, voice quality, agent behavior, design, and product outcomes for travelers.
Own the customer-facing conversational AI product across chat and voice, shaping its roadmap, interaction design, partner integrations, and quality standards for travel support experiences.
Own the customer-facing conversational AI product across chat and voice, shaping its roadmap, design, partner integrations, agent behavior, and quality standards for travel support experiences.
As a Principal Product Manager, you will define and build the HTS API Marketplace, overseeing capability packaging, pricing, and partner integration to create a revenue-generating platform.
As a Principal Product Manager, you will define and build the HTS API Marketplace, focusing on packaging, pricing, and partner integration for enterprise-grade API products.
As a Principal Product Manager, you will define and build the HTS API Marketplace, focusing on packaging, pricing, and enhancing partner integration for Hopper's travel capabilities.
The Principal Product Manager will define and build the HTS API Marketplace, structuring capabilities, managing commercial models, and enhancing partner experiences from the ground up.
As a Principal Product Manager, you will define and build the HTS API Marketplace, overseeing capability packaging, pricing, and partner integration to create a revenue-generating platform.
As a Principal Product Manager, you will define and build the HTS API Marketplace, overseeing capability packaging, pricing, and partner integration to create a revenue-generating platform.
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