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Engineering Manager, Program Engablement

🕒 yesterday
Engineering LeadershipFull-stack EngineeringBackend EngineeringService Architecture
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📜 Description

  • Lead 8 engineers building pain logging, health assessments, progress tracking, and outcomes visualization.
  • Own the Assessment Service roadmap and balance platform needs across partner teams.
  • Run experiments and establish rigorous success criteria for clinical and engagement metrics.
  • Improve platform contribution patterns, data quality, documentation, and downstream reporting.
  • Advance AI-native development practices, CI-enforced engineering patterns, and developer tooling.
  • Hire, mentor, and develop the team while contributing to code reviews, architecture, and on-call support.

🛠️ Requirements

  • A systems thinker with product instincts. You can reason across service architecture, data modeling, and client-side UX tradeoffs — and you know when a platform decision will ripple across a dozen downstream consumers.
  • An experiment-minded operator. You don't just ship features; you design bets, define success criteria, and hold the team accountable to outcomes. You exemplify Hustle — measuring yourself by results and impact, not actions or good intentions.
  • A cross-functional partner. You communicate clearly across engineering, clinical, data science, and product teams to align on shared goals — demonstrating Effective Communication and Accountability.
  • Bachelor's degree in Computer Science, Engineering, or a related technical field
  • 3+ years of experience managing a team of 5+ engineers in a product or platform engineering environment
  • Full-stack or backend-heavy engineering background, with the ability to reason about service architecture, data modeling, and client-side UX tradeoffs
  • Experience owning a shared platform or service consumed by multiple internal teams — with the judgment to balance internal roadmap with external partner needs
  • Track record of running experiments and reasoning about outcomes metrics — not just shipping features
  • Clinical or Health Data Experience: Familiarity with PROMs, clinical outcomes measurement, or regulated health data (HIPAA); ability to partner credibly with clinical stakeholders on what to measure and how
  • Assessment or Survey Systems: Experience building or operating structured data collection systems — survey flows, configurable templates, response validation, and downstream data pipelines

✨ Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Gender-affirming care support
  • Family and fertility planning tools
  • Travel reimbursements when healthcare is unavailable where you live
  • Traditional or Roth 401(k) options with a 2% company match
  • Learning and development stipends and discounted company stock through an ESPP
Full job description

The Opportunity

Hinge Health is building a digital clinic that can support more than one kind of care. The Program Enablement Platform (PEP) team helps make that possible by turning one-off program engineering into shared, configurable capabilities. These capabilities help product teams create and evolve care programs faster, with less duplicated logic and fewer costly integrations across services.

As Engineering Manager for PEP, you will lead engineers building a business-domain platform in close partnership with the teams that use it. You will help set technical direction, keep the team focused on real product and business needs, and drive adoption of capabilities that make new care experiences easier to build. Early use cases include more flexible program models and support for new care areas, including concurrent care and gastrointestinal care.

What You’ll Accomplish

In your first 3 months, you will:

  • Build trusted partnerships with your product and engineering partners, including the teams that depend on PEP. Learn their needs, the current program architecture, and the technical and organizational constraints shaping the platform.

  • Review PEP’s roadmap, existing capabilities, and partner requests. Establish a clear way to assess tradeoffs, communicate priorities, and make ownership and decisions explicit.

  • Work with the team to identify a focused, high-value use case. Align on the problem, the smallest useful platform capability, the partner responsibilities, and how success will be measured.

  • Stay close to the code and architecture through design reviews, code reviews, and hands-on contributions appropriate to the team’s needs.

In your first 6 months, you will:

  • Guide delivery of a platform capability that addresses a concrete partner-team problem and reduces repeated, program-specific engineering work.

  • Define practical contribution and engagement patterns so partner teams know how to request support, collaborate with PEP, and extend shared capabilities without unnecessary coordination overhead.

  • Partner with domain teams to plan and drive adoption. Validate that the platform is useful in real workflows, learn from migration friction, and adjust the solution based on feedback.

  • Help the team make program creation and lifecycle behavior more configurable, while keeping domain-specific logic with the appropriate domain teams.

In your first year, you will:

  • Help establish PEP as a trusted, product-minded platform team with a clear roadmap, working model, and measurable outcomes for its partner teams.

  • Improve the ability to launch care programs through reusable building blocks, reducing duplicated logic and integration effort as the platform is adopted.

  • Advance platform capabilities for flexible program lifecycles and transitions, informed by real use cases such as concurrent care and new care areas.

  • Grow and develop a high-performing engineering team through hiring, mentorship, and career development, while maintaining a strong bar for technical quality and operational reliability.

Who You Are

  • A technically credible engineering leader. You stay close to the code, contribute to architecture and design decisions, and earn trust through sound technical judgment while enabling the team to do its best work.

  • A platform thinker with product instincts. You understand that a useful platform solves real problems for its users. You can find the right abstraction without overbuilding or pushing complexity onto partner teams.

  • An adoption-minded operator. You know that a capability creates value when teams can and do use it. You work with partner teams on migration, communicate tradeoffs, and follow through on outcomes.

  • A clear, collaborative partner. You make ownership, decisions, and expectations explicit across engineering, product, and domain teams. You can align people around shared goals without relying on authority alone.

  • An accountable leader. You balance near-term delivery with durable platform investments, and you use evidence and partner feedback to adapt the roadmap.



Hinge Health Hybrid Model

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.

 

About Hinge Health

At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.

 

What You’ll Love About Us

  • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.

  • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.

  • Modern life stipends: Manage your own learning and development.

  • Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.

 

Culture & Engagement

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.


Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.

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