Implementation Manager - Bilingual
Lead customer implementations of the Benchling platform, translating scientific workflows into configured solutions and guiding projects from requirements and design through testing, training, and go-live.
As an Engagement Manager, you will lead the delivery of Pigment implementations for strategic customers. You will combine structured problem-solving, stakeholder management, and AI-enabled delivery to accelerate time-to-value.
This role is designed for high-potential talent from top consulting and technology backgrounds who want to operate at the intersection of business transformation and AI.
Own end-to-end delivery of customer engagements
Structure complex business problems into scalable solutions
Lead executive workshops (CFO, COO, VP-level stakeholders)
Translate business requirements into solution design with Solution Architects
Leverage AI-powered capabilities to accelerate modeling and insights
Coordinate cross-functional teams (SAs, AI Architects, modelers)
Drive customer adoption and long-term value realization
Identify opportunities to expand into new use cases (ERP, operations, etc.)
4–8 years of experience in consulting, tech, or data-driven roles
Bachelors or Masters degree from a top tier educational institution
Experience at leading professional services firms or top tier technology companies
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Interest in AI and enterprise software
Experience in FP&A, supply chain, or operations
Exposure to data platforms or AI tools
Opportunity to shape the future of AI-driven enterprise planning
Exposure to top-tier global customers
Fast growth environment with high ownership
Strong career progression into leadership roles
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