Support the evolution of EarnIn’s customer care platform by refining feature requirements, connecting Kustomer with internal systems, improving agent workflows, and helping validate launches through testing and analysis.
Technical Product Manager - Junior
📜 Description
- Find short-term workarounds that keep operations running smoothly and turn recurring challenges into scalable solutions.
- Surface merchant and warehouse team needs, structure insights, and help shape the product roadmap.
- Catch issues early and troubleshoot them with engineers.
- Support product launches to improve quality and confidence.
- Collaborate with product managers, engineers, and internal teams to improve the merchant product experience.
🛠️ Requirements
- Education - Master's degree from a top-tier engineering school or business school
- Problem-solver - You thrive to find solutions to people's problems
- Fast-learner - You grow from discovery to expertise exceptionally fast, notably on complex topics that require technical fluency and analytical skills
- Autonomous - You take initiative to move your work forward, prioritize effectively, and find a path to your goal, even with minimal supervision
- Communication - You explain complex topics clearly and get straight to the point
- Team player - You happily engage with team members and merchants, and build strong relationships
- Languages - English & French - written & oral
- Work experience - Past experience in a cross-functional role in tech or operations
- Software & AI - Experience with software engineering and programming, software tools (inspector, Google Cloud logs, Postman, etc.), or AI tools
- Data Analysis - Ability to analyze product data, formulate metrics, manipulate databases
✨ Benefits
- €10 meal voucher per worked day, with 55% paid by Bigblue.
- ClassPass fitness and wellness membership.
- MacBook or preferred work setup.
- 100% health insurance coverage with Benefiz.
- Opportunity to build and innovate with AI tools.
Full job description
📍 Paris | Full-time | Fluent 🇫🇷 & 🇬🇧
At Bigblue, we're building the logistics backbone that will power modern commerce operations at a global scale.
Modern brands sell everywhere: through their own online stores, marketplaces, retail, socials, commerce, and more. Across every channel, customers expect the same fast, reliable, and transparent experience. What used to be Amazon's exclusive advantage is now becoming the standard for every ambitious brand. We're helping them get there.
Since 2018, we've built a tech-driven fulfilment platform used by 600+ brands, including Muji, Aigle, SVR, Scuffers, and Cabaïa. With 200+ Bigbluers across Europe, our proprietary tech stack, and a network of 12 warehouses, we ship millions of orders every month. And we're nowhere near done!
We hold ourselves to a very high bar: in the quality of our product, the rigour of our operations, and the care we bring to every merchant we work with. You'll be working alongside talented people on real, high-impact problems, in an environment where high standards come with genuine support, ownership, and room to grow. If you want your work to matter from day one, you're in the right place.
Role
You'll join the team that powers Bigblue's growth, and work on three core missions:
You’ll collaborate directly with experienced product managers and engineers (Apple, Vimeo, Frichti, Kapten, Alan, etc.), and with all internal teams to ensure merchants get the best possible product experience. Along the way, you’ll gain hands-on product expertise, sharpen your technical skills, and contribute to building, adapting, and scaling Bigblue.
Requirements
Nice To Have
Hiring Process
Similar jobs
Search more Product Manager jobsAssociate Product Manager, TeamViewer Remote and Tensor
Own product features from discovery through launch, improving onboarding, feature adoption, trial conversion, and in-product upgrades through customer insight, analytics, and cross-functional delivery.
Own discovery, development, and adoption of AI agents and automated workflows that improve internal business processes, partnering with teams across the organization and building hands-on with Microsoft Copilot.
Own a core AI product area and an international expansion market, turning legal professionals’ needs and product data into features that improve activation, retention, and depth of use.
Associate Product Manager, Data Sourcing
Own well-defined product features across medical record retrieval and life sciences data discovery, translating customer needs into requirements and coordinating delivery, validation, and adoption with cross-functional teams.
