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Remote Mid-level Customer Success Engineer Jobs

Search 266 active remote mid-level customer success engineer jobs. No recruiters, no spam - just real jobs from real companies.

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Hostaway

Customer Success Role - 100% Remote - NAM

🕒 yesterday
Hostaway👥 201 - 500 employees🏢 Computer Software

Drive customer adoption, retention, and satisfaction by guiding North American accounts through onboarding and ongoing engagement, resolving escalations, delivering education, and sharing insights with internal teams.

Customer SuccessCustomer OnboardingCustomer AdoptionCustomer Retention
CyberArk

Customer Success Manager (Unit 42)

🕒 2 days ago
CyberArk👥 10,000+ employees🏢 Computer & Network Security

Own customer onboarding, adoption, satisfaction, renewals, and growth for Unit 42 offerings, partnering with customers and internal teams to deliver measurable cybersecurity value.

Customer SuccessCybersecuritySaaSCustomer Onboarding
ABC Legal Services

Docketly-Customer Success Manager

🕒 2 days ago
ABC Legal Services👥 501 - 1000 employees🏢 Legal Services

Own enterprise law firm client outcomes, satisfaction, and growth through data-driven account management, client reviews, escalations, expansion, technical integrations, and AI-powered analysis.

Customer SuccessAccount ManagementData AnalysisMetabase
Hire Overseas

Internal Customer Success Manager (INS890)

🕒 3 days ago
Hire Overseas👥 11 - 50 employees🏢 Staffing And Recruiting

Own post-sale client relationships by managing check-ins and escalations, evaluating and presenting candidates, coordinating placements, and turning client satisfaction into repeat business, reviews, and referrals.

Customer SuccessAccount ManagementClient Relationship ManagementCandidate Evaluation
Hire Overseas

Internal Customer Success Manager (INS891)

🕒 3 days ago
Hire Overseas👥 11 - 50 employees🏢 Staffing And Recruiting

Own post-sale client relationships by managing check-ins and escalations, vetting and presenting candidates, coordinating placements, and driving client retention, repeat hiring, reviews, and referrals.

Customer SuccessAccount ManagementStaffingRecruiting
Simetrik

Customer Success Manager - Enterprise Arg

🕒 3 days ago
Simetrik🏢 Financial Technology🤝 B2B

Own value realization for enterprise accounts by driving platform adoption, demonstrating ROI, managing stakeholder relationships, identifying expansion opportunities, and mitigating renewal risks through data-backed engagement.

📍 🇦🇷 Argentina - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Customer SuccessEnterprise Account ManagementSaaSRenewals
Fieldguide

Customer Success Engineer, Advisory

🕒 3 days ago
Fieldguide👥 201 - 500 employees🏢 Technology

Own adoption, value realization, and workflow excellence for advisory customers by configuring Fieldguide, improving engagement delivery, enabling teams, and translating practitioner insights into scalable product workflows.

Customer SuccessAdvisory Engagement DeliveryWorkflow ConfigurationAdoption And Value Realization
Converge-Cybersecurity-Insurance

Customer Success Manager

🕒 3 days ago
Converge-Cybersecurity-Insurance👥 11 - 50 employees🏢 Insurance

The Customer Success Manager will manage strategic carrier-partner relationships, ensuring successful onboarding, engagement, and platform adoption while driving growth initiatives.

Customer Relationship ManagementOnboardingTrainingCross-functional Coordination
Impact-Chw

Customer Success Manager

🕒 3 days ago
Impact-Chw👥 11 - 50 employees🏢 Hospital & Health Care

As a Customer Success Manager, you will orchestrate project implementations, manage healthcare customer relationships, and ensure seamless platform adoption while driving retention and contract expansion.

Project ManagementCustomer SuccessHealthcare WorkflowsSaaS Tools
Talentc

Legit - Customer Success Specialist (Career Services)

🕒 3 days ago
Talentc👥 11 - 50 employees🏢 Staffing And Recruiting

Support international job seekers through written channels, improving their resumes and LinkedIn profiles, researching opportunities, and helping them get value from career services while strengthening the customer experience.

Customer SuccessCustomer SupportWritten CommunicationResume Writing
NielsenIQ

Executive - Customer Success

🕒 3 days ago
NielsenIQ👥 10,000+ employees🏢 Computer Software

Analyze sales, consumer, and market data to create reports, dashboards, and presentations that deliver actionable client insights, support business decisions, and strengthen client relationships.

Sales Data AnalysisConsumer InsightsMarket AnalysisAdvanced Excel
ServiceTitan

Customer Success Manager, Enterprise

🕒 4 days ago
ServiceTitan👥 1001 - 5000 employees🏢 Software

Manage a portfolio of enterprise trades-company customers, building senior relationships, improving product value and customer experience, and identifying engagement insights and growth opportunities.

Enterprise Customer SuccessAccount ManagementProject ManagementCustomer Relationship Management
Salesloft

Customer Success Manager

🕒 4 days ago
Salesloft👥 501 - 1000 employees🏢 Computer Software

Own customer retention, adoption, and expansion across a book of business by using usage data and AI health signals to guide proactive engagement and connect platform value to measurable revenue outcomes.

Customer SuccessB2B SaaSAccount ManagementCustomer Retention
Sourcefit

Customer Success & Product Support Specialist

🕒 4 days ago
Sourcefit👥 501 - 1000 employees🏢 Outsourcing/offshoring

Own customer-facing support for a B2B SaaS analytics platform, guiding users through features and onboarding while troubleshooting issues, documenting requests, and coordinating resolutions with internal teams.

B2B SaaS Product SupportCustomer OnboardingProduct TrainingCustomer Communication
GitLab

Customer Success Architect

🕒 7 days ago
GitLab👥 1001 - 5000 employees🏢 IT Services And IT Consulting🤝 B2B

Advise strategic customers on connecting GitLab’s DevSecOps platform to business goals, translating desired outcomes into success plans and driving technical enablement, adoption, retention, and customer satisfaction.

GitBranching StrategiesSoftware Development LifecycleContinuous Integration
3E

Customer Success Manager

🕒 7 days ago
3E👥 51 - 200 employees🏢 Computer Software

Build trusted customer partnerships by educating clients on software, driving product adoption, coordinating cross-functional support, and proactively addressing risks to strengthen retention and customer outcomes.

Customer SuccessAccount ManagementCustomer Relationship BuildingSoftware Training
Payoneer

Customer Success Manager

🕒 7 days ago
Payoneer👥 1001 - 5000 employees🏢 Financial Services

Manage customer engagement and growth for SMB and professional businesses, building long-term relationships, identifying opportunities, and partnering across teams to develop and implement regional growth strategies.

Account ManagementBusiness DevelopmentProject ManagementSales
Oceans

Customer Success Manager

🕒 8 days ago
Oceans🏢 Staffing And Recruiting🤝 B2B

Own the health of Client–Talent partnerships by guiding onboarding, advising on collaboration, resolving misalignment, and coordinating with internal teams to support productive, lasting working relationships.

Customer SuccessRelationship ManagementExpectation ManagementStrategic Judgment
Recursoshumanos

Pessoa Consultora de Customer Success | Onboarding

🕒 8 days ago
Recursoshumanos👥 1 - 10 employees🏢 Medical Devices

Conduza o onboarding de novos clientes, facilite treinamentos em grupo e acompanhe a ativação da carteira, usando dados para aprimorar a jornada e colaborando com Vendas, Suporte e Produto.

Onboarding De ClientesTreinamento Em GrupoAtivação De ClientesCustomer Success
Recursoshumanos

Pessoa Consultora de Customer Success | Retenção - Renovação

🕒 9 days ago
Recursoshumanos👥 1 - 10 employees🏢 Medical Devices

Conduza negociações de retenção e renovação, contorne objeções e acompanhe clientes até o fechamento, mantendo o CRM atualizado e colaborando com Vendas, Financeiro e Suporte para remover barreiras.

Retenção De ClientesRenovação De ContratosNegociaçãoInside Sales
ServiceTitan

Customer Success Manager, Enterprise

🕒 9 days ago
ServiceTitan👥 1001 - 5000 employees🏢 Software

As a Customer Success Manager (Enterprise), you will manage a portfolio of trades companies, ensuring they maximize the value of our software and enhance their experience.

Customer SuccessAccount ManagementProject ManagementData Analysis
Prisms VR

Customer Success Manager (Los Angeles)

🕒 9 days ago
Prisms VR👥 51 - 200 employees🏢 Education

Own customer relationships, account health, renewals, and adoption of an immersive VR instructional model in secondary math and science classrooms, partnering with district leaders and internal teams.

Customer SuccessAccount ManagementRenewalsAccount Health
Hubstaff

Customer Success Manager

🕒 9 days ago
Hubstaff👥 201 - 500 employees🏢 Software

Own the end-to-end customer journey for a portfolio of mid-market and enterprise accounts, driving onboarding, adoption, retention, renewals, and expansion through trusted relationships and data-informed success plans.

Customer SuccessPLG SaaSCustomer OnboardingCustomer Adoption
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