Customer Support Advocate (North America - Remote)
As a Customer Support Advocate, you will empower hosts by providing fast, empathetic support, guiding them through the product, and advocating for their needs to enhance customer experience.
1,204 total jobs
212 new jobs this week
As a Customer Support Advocate, you will empower hosts by providing fast, empathetic support, guiding them through the product, and advocating for their needs to enhance customer experience.
Assist clients with personal care (bathing, dressing, toileting) and daily living activities. Provide companionship and emotional support. Support clients with mobility, medication prompts, and light household tasks. Follow care plans.
Begeleid vluchtelingen met een verblijfsvergunning bij het vinden en behouden van passend vrijwilligerswerk, zodat zij hun talenten kunnen inzetten, zelfstandiger worden en actief deelnemen aan de Nederlandse samenleving.
As an Enterprise Customer Success Manager, you will drive client success and growth by ensuring high adoption and retention of Eve's legal tech solutions among law firm clients.
Own onboarding, adoption, retention, and account growth for law firm clients, using product insights and legal-sector expertise to demonstrate value and inform Eve’s product roadmap.
Own post-onboarding client relationships and campaign performance, translating advertising data into optimization plans while guiding budget pacing, renewals, and growth opportunities.
Lead and develop a regional Customer Success team, using performance data to improve customer engagement, retention, and revenue growth while resolving escalations and coordinating across departments.
Serve as the primary contact for clients, building strong relationships, resolving concerns with internal teams, supporting account and billing needs, and helping maintain client satisfaction and retention.
Construction Success Managers leverage their expertise to guide clients in implementing and maximizing the use of Fieldwire software for effective project management.
Support the planning and execution of global developer engagement initiatives by organizing events and fostering connections within the Roblox developer community.
As a Quality Insights Lead, you will drive customer value and retention by supporting enterprise clients post-onboarding, ensuring successful adoption and growth through effective communication and collaboration.
Coach customer success and experience leaders through one-to-one virtual sessions, helping members set goals, strengthen leadership and communication, and navigate workplace challenges while contributing to Mento’s coaching community.
As a Hospitality Account Concierge, you will deliver exceptional customer experiences, embodying Michelin-level service standards while managing diverse communication channels.
Coach clients toward personal and professional goals, track their progress, and build supportive relationships while guiding them toward relevant events, products, and ongoing coaching.
Own strategic life sciences accounts from implementation through expansion, translating client goals into deliverables and coordinating cross-functional teams to build lasting, revenue-generating partnerships.
The Client Service Coordinator will provide consultation services, manage client inquiries, and ensure timely order completion while collaborating with various departments.
The Government Travel Consultant will support federal agencies by securing travel arrangements, ensuring compliance with regulations, and providing exceptional customer service.
Drive expansion and retention for strategic customer accounts, ensuring measurable ROI and fostering strong relationships with stakeholders in a revenue-impacting role.
As the Staff Customer Support Advocate, you will champion exceptional customer experiences and lead strategic initiatives to enhance support operations.
Own ecommerce client relationships and retention strategy, using Klaviyo performance data to plan campaigns, flows, SMS, and tests that improve revenue and guide creative teams.
Own the provider lifecycle from onboarding through growth, coaching childcare business owners on operations, enrollment, financial sustainability, licensing, and effective use of the Wonderschool platform.
As the first Customer Success Engineer in the UK, you will drive customer adoption of Aikido's security platform, ensuring value realization and addressing challenges to prevent churn.
Provide intuitive, spiritual, or similar guidance to customers through Keen’s advisor platform, conducting sessions by phone and chat and using its tools to connect with clients seeking trusted advice.
Deliver tailored coaching for clients on behalf of multiple coaches, managing daily communications, coaching protocols, client renewals and cancellations, upsell opportunities, and app onboarding support.
Those that list pay offer a median of $120,000 a year. The middle half pay between $82,000 and $154,000.
| Level | Range | Middle half · median |
|---|---|---|
| Entry-level & Junior | $48K–$73K · $61K | |
| Mid-level | $78K–$127K · $97K | |
| Senior | $118K–$168K · $140K | |
| Leadership | $151K–$218K · $171K |
37% of these listings post pay. From 209 listings with pay in USD, at most three per company.
11% of these listings are open worldwide and 1% to a whole region, like Europe or Latin America. The other 88% hire in specific countries:
From 1,137 listings that state where they hire.
What hiring companies here ask for far more often than across all remote jobs, so it is worth putting front and center on your resume.
Share of the 551 companies hiring here that ask for each skill, and how many times as often as across all remote jobs. Soft skills like communication are left out.
Half stop taking applications within 31 days of being posted, and 1 in 4 within 11 days. Applying in the first week counts.
11 days
1 in 4 closed by then
31 days
Half closed by then
61 days
3 in 4 closed by then
From 786 listings that closed in the last 120 days, at most three per company.