As a Member Experience Specialist, you'll provide frontline support to Thatch members, ensuring they navigate their healthcare confidently while identifying and resolving issues effectively.
Remote Customer Success Manager Jobs
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1,197 total jobs
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The Provider Success Manager will lead the onboarding and ongoing engagement of providers and client users, ensuring a seamless experience and fostering strong relationships across health plan networks.
As a Senior Customer Success Manager, you will drive product adoption and retention for key customers, ensuring alignment with their business objectives through strategic guidance and relationship building.
Build and lead a scalable Customer Success function, owning retention, expansion, and strategic accounts while establishing the team, playbooks, tooling, and metrics that drive customer growth.
As a Customer Solutions Consultant, you will drive customer success for SMB and MME clients by ensuring they derive value from Ada's AI platform and services through proactive engagement.
As a Customer Solutions Consultant, you will drive customer success for SMB and MME clients by ensuring they derive maximum value from Ada's AI platform through proactive engagement and support.
Analista de Sucesso do Cliente PL (Retenção) | Vaga exclusiva para PCD
The role involves managing customer cancellation requests, implementing retention strategies, and improving service processes to enhance customer satisfaction.
Own technical success for a focused portfolio of strategic accounts by driving platform adoption, resolving complex issues, optimizing integrations and configurations, and guiding customers’ technical roadmaps.
This role focuses on building strong client relationships, identifying business opportunities, and ensuring high customer satisfaction through effective communication and strategic engagement.
As an Account Expert at Omnisend, you will drive customer success by developing strategies, onboarding clients, and providing ongoing support to enhance their digital marketing efforts.
Remote Customer Care Specialist - Dutch or German (up to 24.000€ gross/year)
As a Customer Care Specialist, you will deliver exceptional service and create memorable experiences for customers, turning frustration into trust and advocacy for Finom.
Business Travel Consultant II (Mumbai - Remote)
As a Business Travel Consultant II, you will provide exceptional travel support, resolve issues, and collaborate with teams to enhance the traveler experience and operational efficiency.
The Event Production & Client Success Manager oversees the logistics of live and virtual events while managing sponsor relationships to ensure successful outcomes.
Senior Customer Success Manager, Enterprise
The Senior Customer Success Manager will manage a portfolio of enterprise employer relationships, focusing on retention, renewals, and enhancing customer value through strategic engagement.
As a Customer Success Advisor for Health Plans, you will manage key health-plan relationships, ensuring revenue retention and facilitating growth through strategic partnerships and data-driven insights.
Recruiting & Driver Onboarding Virtual Assistant
The Recruiting & Driver Onboarding Virtual Assistant will manage the recruitment process for drivers, including candidate screening, interviews, and onboarding for a new Amazon DSP location.
As a Senior Travel Concierge, you will manage high-touch client portfolios, ensure service standards, mentor team members, and provide exceptional travel planning and support.
Inbound Lead Intake & Customer Service Specialist (Remote)| LATAM
The Customer Service & Lead Intake Specialist will manage inbound calls and inquiries, ensuring a professional customer experience while gathering and qualifying lead information.
Inbound Lead Intake & Customer Service Specialist (Remote)| South Africa
The Customer Service & Lead Intake Specialist will manage inbound calls and inquiries, ensuring a professional customer experience while qualifying leads for follow-up.
Lead, coach, and develop a team of Level 1–3 service desk technicians, including hiring, training, scheduling, performance management, and mentoring.
This role focuses on helping families understand and access valuable benefits while developing leadership and communication skills, with full training provided.
Own customer onboarding, implementation, adoption, renewals, and growth across a portfolio of strategic accounts while shaping the processes and tools that help Customer Success scale.
As a Borrower Success Associate, you will resolve complex borrower inquiries primarily through email, while also supporting borrowers through chat and phone.
Build and lead post-sale operations by developing reporting, renewal forecasting, customer success systems, and scalable processes that help CS teams improve retention, adoption, and growth.
