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Remote Customer Success Engineer Jobs

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Chainguard

Senior Customer Success Manager, Enterprise - West

📅 Apr 30
Chainguard👥 201 - 500 employees🏢 Computer And Network Security🤝 B2B

As a Senior Customer Success Manager, you will lead customer engagements for Enterprise clients, ensuring successful onboarding, implementation, and ongoing adoption of Chainguard's solutions.

Customer SuccessTechnical Account ManagementDevsecopsAppsec
Vonage

Junior Customer Success Manager (API)

📅 Apr 29
Vonage👥 1001 - 5000 employees🏢 IT Services And IT Consulting🤝 B2B

As a Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions.

📍 🇯🇵 Japan - Remote💼 Full-Time🥁 Junior🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇯🇵 Japanese Required
Customer SuccessAccount ManagementAPIsCloud Communications

Own customer onboarding and early success by monitoring the full marketing-to-revenue funnel, diagnosing performance issues, and coordinating fixes that help customers achieve results.

Customer OnboardingCustomer SuccessAnalytical Problem-solvingFunnel Performance
Deepgram

Customer Success Engineer (Americas)

📅 Apr 24
Deepgram👥 51 - 200 employees🏢 Software Development🤝 B2B

As a Customer Success Engineer, you will drive adoption and solve technical challenges for enterprise accounts, ensuring Deepgram's solutions thrive in customer environments.

Technical ConsultingAccount ManagementAI-native Operating ModelAPI Fluency

Guide customers through onboarding, recommend suitable commerce solutions, drive product adoption, and improve retention while resolving inquiries and collaborating with Sales, Tech, and Product teams.

📍 🇨🇴 Colombia - Remote💼 Full-Time🥁 Junior🤝 Customer Success Manager📢 🇪🇸 Spanish Required📢 🇬🇧 English Required
Customer SuccessCustomer OnboardingProduct AdoptionCustomer Retention

Coach customer success and experience leaders through one-to-one virtual sessions, helping them set goals, strengthen leadership and communication, and navigate workplace challenges while contributing to a coaching community.

Customer Success LeadershipCustomer Experience LeadershipPeople ManagementOne-to-one Coaching
Shiji Group

Customer Success Manager

📅 Apr 8
Shiji Group👥 1001 - 5000 employees🏢 Computer Software

The Customer Success Manager fosters strong relationships with clients, ensuring they maximize value from Shiji's hospitality technology solutions through engagement and support.

📍 🇲🇽 Mexico - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇪🇸 Spanish Required📢 🇬🇧 English Required
Customer SuccessAccount ManagementSaaSHospitality Industry
Canonical

Customer Success - Team Manager

📅 Mar 25
Canonical👥 1001 - 5000 employees🏢 Computer Software

Lead and develop a regional Customer Success team, using performance data to improve customer engagement, retention, and revenue growth while resolving escalations and coordinating across departments.

📍 APAC - Remote💼 Full-Time🎙️ Leadership🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇯🇵 Japanese Required
Customer SuccessRevenue ManagementSaaSPost-sales Account Management

As a Bilingual Product Support Analyst, you will troubleshoot application issues, provide solutions, and enhance user experience for clients in various educational sectors.

📍 🇨🇦 Canada - Remote💰 C$55k - C$65k / year💼 Full-Time🎹 Mid-level❤️ Customer Success Engineer📢 🇫🇷 French Required📢 🇬🇧 English Required
SQLWeb Services (soap And Rest)XMLHTML
Aikidosecurity

Customer Success Engineer UK

📅 Mar 4
Aikidosecurity👥 201 - 500 employees🏢 Computer Software

As the first Customer Success Engineer in the UK, you will drive customer adoption of Aikido's security platform, ensuring value realization and addressing challenges to prevent churn.

Customer SuccessTechnical Account ManagementAppsecDebugging
Melio

Customer Success Manager

📅 Feb 24
Melio👥 501 - 1000 employees🏢 Financial Services

Own strategic engagement and retention for top-tier customers, guiding adoption and growth while surfacing actionable feedback and improving customer success processes across the customer lifecycle.

Customer SuccessAccount ManagementSalesCustomer Retention
Flagler

Rev Cycle Customer Success Manager

📅 Feb 23
Flagler👥 51 - 200 employees🏢 Internet

As a Rev Cycle Customer Success Manager, you will enhance customer relationships and optimize revenue cycle management processes for musculoskeletal practices, ensuring financial performance and satisfaction.

Revenue Cycle ManagementCustomer SuccessMSK PracticesThird-party Billing Management
BrightHire

Mid-Market Customer Success Manager

📅 Feb 11
BrightHire👥 51 - 200 employees🏢 Computer Software

Own a portfolio of mid-market customers from implementation handoff through renewal, driving adoption, value realization, retention, and expansion through data-informed, scalable customer success.

Customer SuccessAccount ManagementB2B SaaSRenewal Management
Samsara

Sr. Manager, Customer Success

📅 Feb 11
Samsara👥 1001 - 5000 employees🏢 Computer Software

Leads and develops a high-volume Customer Success team, transforming segmentation, coverage, and AI-enabled engagement to improve product adoption, retention, and account expansion.

Customer SuccessAccount ManagementPeople ManagementCustomer Segmentation
Creatio

Customer Success Manager - (US&Canada)

📅 Jan 28
Creatio👥 501 - 1000 employees🏢 Computer Software

As a Customer Success Manager, you will cultivate strategic relationships with SMB and Corporate clients, ensuring they achieve optimal outcomes through effective product consulting and support.

Customer SuccessCRMERPProduct Consulting
Canonical

Enterprise Customer Success Manager (Japanese speaker)

📅 Jan 20
Canonical👥 1001 - 5000 employees🏢 Computer Software

As an Enterprise Customer Success Manager, you will onboard new customers, coordinate complex projects, and advocate for customer needs to enhance satisfaction and retention.

📍 APAC - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇯🇵 Japanese Required📢 🇬🇧 English Required
Customer SuccessProject ManagementCloud ComputingLinux OS
Aikidosecurity

Customer security engineer (pentest)

📅 Jan 16
Aikidosecurity👥 201 - 500 employees🏢 Computer Software

As the first Customer Security Engineer (pentest), you will lead the delivery of pentesting services, guiding customers through the process and translating findings into actionable steps.

PentestingApplication SecurityInfrastructure SecurityCustomer Communication
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