Service Delivery Manager
Oversee end-to-end client service delivery, ensuring SLA and KPI performance while coordinating technical teams, managing escalations and risks, and driving service improvements and strong customer relationships.
581 total jobs
133 new jobs this week
Oversee end-to-end client service delivery, ensuring SLA and KPI performance while coordinating technical teams, managing escalations and risks, and driving service improvements and strong customer relationships.
Independently manage complex employee relations cases, lead workplace investigations and support organisational change across the APAC region, while advising and coaching leaders on fair, practical people practices.
Coordinate personalised home care for older clients, serving as their main contact, assessing needs, developing care plans, monitoring service quality, and working with clinical and internal teams.
Develop a GIS-based multi-criteria decision-support tool to identify optimal offshore hybrid renewable energy sites, integrating spatial analysis for energy planning and collaborating with industry partners.
Develop and maintain Go-based backend systems on the Shield team, resolve customer issues promptly, and collaborate across functions to deliver reliable services, APIs, and data-processing solutions.
Lead the technical direction of native iOS and Android foundations, evolving shared architecture and platform capabilities while improving security, reliability, performance, release workflows, and developer experience.
A customer-facing Solutions Engineer who partners with Sales and Customer Success to design data collaboration solutions, lead technical evaluations and support implementations that help customers realize lasting platform value.
Lead practice-wide design technology strategy, BIM standards and digital project delivery, advising architectural teams, advancing computational workflows, and mentoring specialists to improve project quality and efficiency.
Own Oktaโs ANZ distribution relationships and develop emerging partners, using joint go-to-market plans, enablement and pipeline management to grow partner-sourced revenue and expand regional reach.
Investigate and resolve application support issues by diagnosing software and data problems, reproducing defects, testing fixes, and collaborating with technical teams to improve customer outcomes and support processes.
Own the setup and quality of financial advice templates and firm-specific knowledge, onboard practices, resolve document issues, and turn recurring problems into scalable product standards and training.
Lead and develop a team of home care Support Workers through coaching, field visits and workforce coordination, while strengthening client relationships and ensuring safe, high-quality service delivery.
Leads cross-functional analysis and end-to-end initiatives that turn business, financial, and operational data into actionable insights, strategic decisions, measurable improvements, and scalable automated workflows.
Provide Level 2 support across hardware, software, networks, and Microsoft 365, while escalating complex issues, investigating major incidents, and guiding Service Desk Analysts.
Own end-to-end client service delivery, ensuring SLA and KPI performance while coordinating technical, operational, and vendor teams, resolving escalations, and driving service improvements.
Process adviser fee arrangements, transfers and record updates while resolving operational queries and improving workflows to support accurate administration and a high-quality experience for advisers and clients.
Leads and develops a data science team, shaping its roadmap and delivering machine learning, experimentation, and analytical solutions that address business challenges and drive commercial outcomes.
Administer sensitive death, estate and insurance claims, incapacity and hardship requests, and member account updates, ensuring accurate outcomes while balancing customer needs, risk, controls and regulatory requirements.
Architect and deliver scalable C#/.NET backend services and APIs for a global private dining platform, guiding features from technical planning through production while improving reliability and mentoring teammates.
Leads SAP logistics and supply chain consulting engagements, advising clients and guiding teams to design and deliver end-to-end solutions across warehouse, transportation, inventory, distribution, and fulfilment processes.
Leads SAP Sales & Distribution and supply chain consulting engagements, designing order-to-cash solutions, advising clients, coordinating project teams, and developing consultants across complex enterprise implementations.
Deliver and assess the Diploma of Mental Health through engaging online sessions, workplace observations and learner support, while maintaining compliant assessment records and current mental health industry knowledge.
Leads Portfolio Architects and owns consulting service design, technical offering quality, and professional education strategy, scaling curricula and lifecycle processes in alignment with product roadmaps.
The Sales Associate will leverage a management consulting background to enhance sales strategies, drive pipeline growth, and develop initiatives within the GTM team.
Half stop taking applications within 28 days of being posted, and 1 in 4 within 12 days. Applying in the first week counts.
12 days
1 in 4 closed by then
28 days
Half closed by then
55 days
3 in 4 closed by then
From 220 listings that closed in the last 120 days, at most three per company.