🕒 6 days ago
Provide phone-based support to consumers, complainants, representatives, and AFCA members by understanding issues, sharing accurate information, guiding people through complaint processes, and calmly resolving difficult interactions.
AFCA jobs
The Australian Financial Complaints Authority (AFCA) is the one-stop-shop for consumers and small businesses with a complaint about banking, credit, insurance, superannuation, investments, and advice.
👥 1001 - 5000 employees🏢 Financial Services🎯 Superannuation🌍 Australia🚩 Founded 2018
16 open roles at AFCA
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🕒 7 days ago
Resolve complex Investment and Advice disputes by applying senior legal judgement and sector expertise, explaining decisions clearly, and helping deliver fair outcomes and stronger industry standards.
🕒 7 days ago
Resolve complex Investment and Advice disputes as a Sessional Ombudsman, applying senior legal and sector expertise to make fair decisions, explain outcomes, and strengthen standards across the sector.
🕒 7 days ago
Resolve complex Investment and Advice disputes by applying senior legal judgement and sector expertise, explaining decisions clearly, and helping deliver fair outcomes and stronger industry standards.
🕒 7 days ago
Resolve complex Investment and Advice disputes as a Sessional Ombudsman, applying senior legal and sector expertise to deliver fair decisions and strengthen standards across the sector.
🕒 7 days ago
Resolve complex Investment and Advice disputes by applying senior legal judgment and sector expertise, explaining decisions clearly, and helping deliver fair outcomes and stronger standards.
🕒 13 days ago
Make fair, balanced decisions on standard and complex general insurance complaints, while mentoring colleagues, shaping policy, and representing AFCA with stakeholders across the insurance sector.
🕒 13 days ago
Make fair, balanced decisions on standard and complex general insurance complaints, while mentoring colleagues, shaping policy and representing AFCA with stakeholders across the insurance sector.
🕒 13 days ago
Lead and shape the future of insurance dispute resolution as a Senior Ombudsman, guiding a high-performing team and influencing industry standards.
🕒 13 days ago
As a Senior Ombudsman in Insurance, you will lead a high-performing team, shape dispute resolution practices, and ensure fair outcomes for consumers and financial firms.
📅 Sep 14
As a Sessional Ombudsman in Banking and Finance, you will leverage your legal expertise to resolve complex disputes, ensuring fair outcomes for consumers and businesses.
📅 Sep 14
As a Sessional Ombudsman in Banking and Finance, you will leverage your legal expertise to resolve complex disputes, ensuring fair outcomes for consumers and businesses.
📅 Sep 14
As a Sessional Ombudsman in Banking & Finance, you will leverage your legal expertise to resolve complex disputes, ensuring fair outcomes for consumers and businesses.
📅 Sep 14
As a Sessional Ombudsman in Banking and Finance, you will leverage your legal expertise to resolve complex disputes, ensuring fair outcomes for consumers and businesses.
📅 Sep 14
As a Sessional Ombudsman in Banking & Finance, you will leverage your legal expertise to resolve complex disputes, ensuring fair outcomes for consumers and businesses.
📅 Sep 14
As a Sessional Ombudsman in Banking and Finance, you will leverage your legal expertise to resolve complex disputes, ensuring fair outcomes for consumers and businesses.
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