Develop and support enterprise ServiceNow environments, delivering platform enhancements, integrations, upgrades, security controls and Level 3 support while translating stakeholder needs into reliable technical solutions.
Own and support File & Print services, troubleshooting printer, file server, shared drive, and SharePoint access issues while handling escalations, incidents, and service documentation.
Support a major digital transformation and critical systems upgrade by analysing, maintaining and improving enterprise applications and infrastructure, resolving complex issues, and helping ensure reliable service delivery.
Manage monitoring and patching tools across customer environments, maintain server firmware and operating systems, troubleshoot infrastructure issues, and support compliance through clear client communication and process improvement.
Lead business analysis for cyber security, resilience and remediation initiatives in complex ICT environments, translating stakeholder needs into requirements and supporting delivery, compliance and process improvement.
Develop and execute end-to-end testing for a large-scale digital platform, validating requirements, managing defects and strengthening quality practices across Agile delivery streams.
The Business Analyst will improve and deliver a large-scale digital platform by eliciting requirements, optimising processes and customer journeys, and supporting solution design, testing and implementation.
As a Senior Strategy Consultant, you will partner with clients to tackle operational challenges and drive technology-enabled transformations within a collaborative team.
Provide first-level IT support by investigating and resolving hardware, software, and network issues, managing user accounts and devices, and escalating complex incidents while delivering clear, timely customer service.
Design and guide secure, reliable, scalable enterprise technology solutions, ensuring architecture aligns with business objectives, strategic priorities, standards and compliance requirements.
Provide remote and onsite ICT support to clients, troubleshoot incidents, manage user accounts and devices, and work across Microsoft technologies while delivering a strong customer experience.
Manage benefits realisation, risks, issues and dependencies across a large-scale transformation program, strengthening governance and reporting while advising senior stakeholders and supporting informed decisions.
Provide Level 2 support across hardware, software, networks, and Microsoft 365, while escalating complex issues, investigating major incidents, and guiding Service Desk Analysts.
As a Network Engineer, you will design, configure, and maintain various network infrastructures while troubleshooting connectivity issues and collaborating on network projects.
The Principal IRAP Assessor / Cyber Security Specialist provides expert cyber security guidance, assessment, and training development to support the implementation of a national cyber security framework.
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